Fast Track Removals & Services Ltd Reviews 73

From first speaking to Dwayne to the successful conclusion of our removal and clearance, everyone involved was 'can do', professional, friendly and easy to deal with. The guys also work really hard, are careful and remained cheerful throughout even when faced with carrying a large, heavy sideboard down 6 flights of stairs! Dwayne also organised a team to clean the property after the move who were also first class. Don't hesitate - book Fast Track Removals and Services.

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Cherrelle Hinds-Swaby
Local Guide·109 reviews·22 photos
I was extremely grateful that they agreed to come and put up my greenhouse which should've taken three hours £150. Unfortunately, there were two pieces missing and a metal rod that wasn't right, but could've been rectified by drilling a new …More
Photo 1 in review by Cherrelle Hinds-Swaby
Photo 2 in review by Cherrelle Hinds-Swaby
Photo 3 in review by Cherrelle Hinds-Swaby
Photo 4 in review by Cherrelle Hinds-Swaby

Mike Watt
Local Guide·14 reviews·3 photos
3 weeks ago
New
Cannot recommend Fast Track highly enough. Dwayne was super helpful in the coordination and the quoted us a very reasonable price that reflected the actual contents not some arbitrary bedroom multiplier. Carl and the team were fantastic on …More
Photo 1 in review by Mike Watt

Fast Track Removals & Services Ltd (owner)
3 weeks ago
Hi Mike

Thank you for your amazing feedback the team will be delighted with this .

We always strive to provide the very best service so thank you we really appreciate this .

The team hope you settle in well and if you need anything in the future please do let us know !

Best Regards
Team Fast Track Removals.

Tim Borland
Local Guide·65 reviews·59 photos
a month ago
Incredible service, end to end from Fast Track Removals!
I have been working with Craig and the team since the Red Leaf Removal days, this being my 3rd service with them. This was a complicated move, from Medway to …More
Photo 1 in review by Tim Borland

Fast Track Removals & Services Ltd (owner)
a month ago
Thank you for your fantastic review, Tim! We're thrilled to hear that your experience with Fast Track Removals was exceptional and that Craig, Dean, and Valde made your complicated move seamless. Your recognition of their professionalism and hard work means a lot to us. We truly appreciate your loyalty and highly recommend you to others as well. We look forward to assisting you with any future moves!

Brian Meadmore
1 review
3 weeks ago
New
Just used Fast Track for the second time. Great service. Very pleased with the whole experience. On time, polite, careful, had all the right kit. The key to this company is the employees who really make it work. Dean and Tyron couldn't have been more helpful. Great guys. Would highly recommend

Fast Track Removals & Services Ltd (owner)
2 weeks ago
Thank you Brian for using our services once again .

The team will be delighted with this amazing feedback.

Thanks once again !
Cherrelle Hinds-Swaby
Local Guide·109 reviews·22 photos
4 hours ago
New
I was extremely grateful that they agreed to come and put up my greenhouse which should've taken three hours £150. Unfortunately, there were two pieces missing and a metal rod that wasn't right, but could've been rectified by drilling a new hole to make it line up. The job couldn't be completed, but I was charged £250, the greenhouse cost £229 🤣🤣
When I contacted Dwayne and explained that most people who are doing DIY check to make sure all parts are there before carrying out the job. He then told me that I could've checked for the parts prior to the job being done.
I would like to know who would open such a package with small screws, materials that if broken could cause him harm, just to have it knocking around in the house with a six year old Autistic child running around? If I could've done it myself, I would've checked. God don't sleep!
It's a shame Craig is no longer there, he had good business principles and cared about the people who used his company and would've been fair!
Forgot to mention the Lunch and cigarette breaks, which is what the extra time is!
Ty did his best to make it happen. He worked hard whilst his colleague was sitting and on his phone.
Unfortunately, his money hungry boss/so called Director, blocked me before I could give Ty my gift to him. I was very upset and they left before I could speak to him. Ty you are a really nice young man and I wish you well!

Very professional and friendly with it. Nothing was too much trouble. They moved some very heavy sofas through very awkward spaces . Will definitely be using them again. Would highly recommend

Dean and Valde helped me with my move today and they were so friendly and made the transition so easy and efficient. They called ahead of time to let me know they were on the way which was helpful. I really appreciate all their help and will recommend anyone I know. Thank you.

Great service, very professional and the guys were really friendly and helpful, thank you for a smooth and swift moving day!

Great service by these guys. Very friendly and professional. Highly recommended

Only needed one item moving, but it was no trouble getting that done at a reasonable cost and at a mutually convenient time for the collection and delivery. Polite, and careful removal team, who were also happy to get the item in place in the room required.

My family and I were moving from a five bedroom town house in London to a similar property in Hampshire and I was dreading it. I was very stressed but after speaking to a number of companies I chose this one. Dwayne, was very thorough and took his time to understand our needs. I felt confident that they would do a good job. However, Dwayne and his team did an excellent job, they really performed wonders. They were on time (actually they arrived a little early), got straight to work, they were super efficient, friendly, respectful and caring. They were also fun and worked great together as a team. Without a doubt they provided the best moving service I have ever experienced, I would recommend them to anyone wholeheartedly!

Fast Track Removals were absolutely brilliant and worth every penny. The two guys who moved our staff were kind, polite and careful with our furniture.

We had the best experience with Dwayne and his team yesterday, moving us from London to Margate. They were all so warm and friendly and super efficient. We knew our move was in the best hands and they made the experience of our big move so lovely from start to finish. Highly HIGHLY recommend.

Moving day was made easy by the team. They were polite and efficient. Once we arrived at the new property, the car park was a bit far from the main entrance, the problem was solved as the guys came up with a good solution.
Second little issue, my sofa was too big for entry. Again problem solved the issue by discussing the matter and before you knew it, the sofa came up and through the balcony doors.
After the team had left, noticed accidental damage caused to TV aerial... reported it and the matter was dealt with the company manager himself and was so helpful and got everything working again by taking the TV away for a quick repair.
Absolutely no complaints!

Dwayne and his team were fantastic. Price was good, they arrived exactly on time and had all the right equipment. They were cheerful and friendly through the whole day in spite of many stairs at the destination! Everything was delivered to our new house without a scratch.

I would definitely use them again.

Charming competent young men who moved furniture from London to our country house in Hampshire. Smartly turned out and nothing was too much trouble. Would strongly recommend.

Our move was first class from start to finish and what a huge weight it took off our shoulders.

Adrian and Mo were professional, polite, friendly, helpful and clearly are the perfect team, as they worked together, without any fuss, to make our move go smoothly, without any problems whatsoever.

They used covers for doors and furniture, and put items in various rooms, wherever we asked.

Huge thanks to Dwayne for arranging the move, and to Adrian and Mo for all their hard work, for which we are really grateful.

We would 100% recommend their services.

Adrian and Valdi did a great job helping me get a lot of boxes out of my flat and into storage - they were both polite and efficient, I'm very happy with the job. Will be back in touch when the time comes to get the things out of storage. Thanks!

Brilliant service as ever (we’ve used Fast Track for 5 jobs now)! Thanks Dwayne and the team!

I was introduced to removal by a friend who trusted them soo much.I am happy she is a witness to what i am writing,It all happened on the 15/11/24.I had to move my things from storage to my new place.Apparently it is the same removal that moved the things to storage ,hence it is just right calling them so they can assemble the things back.
On delivering my furniture,things were missing,my curtain rails,part of the dining table accessory and accessories to assemble my ward robe.
One of the movers said they will return to fix things and that when he gets into the van he will send a text of what to buy to fix them,,so i made full payment giving them the benefit of the doubt which my daughter was not happy about as she did not trust them.
Alas they NEVER got back me.I sent several messages ,called several times just like the young woman said was exactly what happened.A month after my daughter sent a text to DWAYNE whom we were told owns the services,saying he should fix the missing things so that it does not get messy.Dwayne claimed that was a threat and i said no it is no threat however to ignore the text.
Here we are today,it got messy just as predicted.
9 weeks ago Dwayne visited to fix things and then he said the missing part of the wardrobe was not complete.I gave him the missing part of the dining table to fix(glass dining table) and after doing it ,carried it flimsly and then broke the metal bit.That was the end of the table.He ordered me a new curtain rails.Yes it was an accident,I bought another dining table.,I immediately contacted the wardrobe company and within a week the part was delivered.My friend who introduced me has been around and was like,i cant believe this ;it seem they have expanded and lost that good customer relation they had.
I am sending this today because it is exactly 13 weeks today.They keep giving dates and dont turn up giving excuses as they said to me earlier to forget about the wardrobe doors and use the wardrobe that way.Who does that,so things could be falling out.This is a glass door that almost fell on my grand daughter in december.I have decided to take it further for the stress they put me through and money spent

Vey good service

So happy I chose Fastrack Ashford. The lads were so professional, speedy and kind - wasnt the happiest day for me but they cheered me up no end. Keenly priced and I wouldnt hesitate to use them again or recommend them to others. Thank you!

I am very pleased with the removal service they gave me last Saturday. The four guys conducting my removal were very friendly and did all they could to make my move as smooth as possible. They went the extra mile in reassembling various bits of furniture and before they left asked me if there were any large pieces of furniture that I wanted repositioning. I definitely recommend Fast Track Removals.