The man working (sorry I didn’t catch his name) was very pleasant and helpful! He was working by himself I believe but he greeted everyone coming into the store which was lovely.
Locatie
Wijzig locatieUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
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Lees wat reviewers zeggen
Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Toon meer
Bedrijf heeft geantwoord
Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Toon meer
Bedrijf heeft geantwoord
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Verenigd Koninkrijk
4,7
Uitstekend
330 reviews
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Great service always happy to shop there
Good service ,staff always helpful happy to shop there
22 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
XXL perfect fit
Tried on jacket in store, surprisingly the XL was a bit neat. No XXLs in store, so ordered one online. It did take a wee bit longer than I thought to either ve delivered at store or for store to advise me it was in. But once email received, on going into store, staff couldn't have been more helpful. Allowed me to try it on and once happy, offered a bag, but happy to utilise the delivery bag.
22 maart 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - ABERDEEN 4
Hi Shona,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Antwoord van FatFace - ABERDEEN 4
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The shop assistant was very welcoming…
The shop assistant was very welcoming and brought to the changing room several pairs of jeans to try on in various styles and lengths. Nothing too much bother for her. Thanks
20 maart 2024
Review zonder uitnodiging
Antwoord van FatFace - ABERDEEN 4
Hi Gwen,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Antwoord van FatFace - ABERDEEN 4
Hello Kenny
Thank you for your review.
I am so sorry to hear of your recent experience with us.
Please contact us at customerservices@fatface.com so we can look into this further for you.
EP
All good and beautiful!!!!!!
11 februari 2024
Antwoord van FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your purchases, and we look forward to welcoming you back soon!
Take care.- GM
Very quick service and a very nice…
Very quick service and a very nice jumper. It was too long but the customer service team guided me on returns which was a very easy process!!
17 februari 2024
Antwoord van FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon!
Take care. -GM
Lovely soft material and fit well maybe…
Lovely soft material and fit well maybe a wee bit on the larger size but fine with a belt and looks and feels good on Will get a lot of wear with these
11 februari 2024
Antwoord van FatFace - ABERDEEN 4
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving your new order. I hope you continue to love our products as much as we do.
All the best, MM
Antwoord van FatFace - ABERDEEN 4
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have not received my order yet!
9 februari 2024
Antwoord van FatFace - ABERDEEN 4
Hi Trae,
Thank you for taking the time to leave a review.
I’m sorry to hear you have not yet received your order.
Sadly, I cannot see that you have contacted us prior to leaving your review, however, I can see that your order is due to be delivered later today!
We do apologise for the 24-hour delay and any inconvenience caused by this.
If you ever need our assistance, please do not hesitate to get in touch with our friendly customer service team uscustomerservices@fatface.com or call us on 1-800-585-0178 Monday - Wednesday 6am - 3pm EST, and Thursday - Friday 6am - 12pm EST. Take care, LC.
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Website is user friendly
Website is user friendly, could easily find what I was looking for. I like that the click & collect option is free. It's good that you use the smallest packaging for the items in the order. Wish more stores would do that! Would've been nice not to have it in plastic packaging but that's not enough to drop a star.
4 februari 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered online,then collected in store
Ordered online,then collected in store. Many thanks, all went well. Product was a perfect fit.
2 februari 2024
Antwoord van FatFace - ABERDEEN 4
Good Morning Eileen,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Excellent company and service excellent…
Excellent company and service excellent quality jacket value for your money easy to use website
31 januari 2024
Antwoord van FatFace - ABERDEEN 4
Hello Anthony
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Second online order and I am again very…
Second online order and I am again very happy with the service and quality of purchases being an xsmall size and being able to browse and choose what I need is a great bonus.
23 januari 2024
Antwoord van FatFace - ABERDEEN 4
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Quality jeans ,excellent price and…
Quality jeans ,excellent price and lovely customer service
27 januari 2024
Antwoord van FatFace - ABERDEEN 4
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great warm coat at great price
25 januari 2024
Antwoord van FatFace - ABERDEEN 4
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new coat and that you found this to be a great price. I hope you continue to love our products as much as we do.
All the best, MM
Great boots- comfortable and well made
Great boots- comfortable and well made. Lovely quality leather.
Arrived quickly after ordering too!
24 januari 2024
Antwoord van FatFace - ABERDEEN 4
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
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