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FatFace - BANBURY Reviews 

166
TrustScore 4.5 uit 5

4,7

Unit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which mad... Toon meer

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Beoordeeld met 4 van de 5 sterren

I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Toon meer

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Beoordeeld met 4 van de 5 sterren

Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. Winkel in modeaccessoires
  3. Herenmode
  4. Damesmodewinkel

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Verenigd Koninkrijk

  • 01295 276241

4,7

Uitstekend

TrustScore 4.5 uit 5

166 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(166)

14.396 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very easy ordering

Very easy ordering, returns and collection from store.

27 maart 2023
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hello Kate, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Beoordeeld met 5 van de 5 sterren

Great service and friendly staff

Great service and friendly staff. Lovely clothes. couldn’t ask for more.

29 maart 2023
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hello Samantha,

Thank you for your email. We're really pleased you had a great experience with our lovely team.

Hope you have a great day!

Take care,
SK

Beoordeeld met 5 van de 5 sterren

Great service

Great service. My wife lived the item purchased. Thanks very much.

27 maart 2023
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived quickly. We hope that they are well received and that you continue to enjoy your shopping experience. All the best, LB

Beoordeeld met 1 van de 5 sterren

It’s not even arrived at shop yet and…

It’s not even arrived at shop yet and told to wait and call again tomorrow

20 maart 2023
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hi there,

Thank you for taking the time to leave a review. I have emailed you separately to further resolve this for you.

Best Wishes DW

Beoordeeld met 5 van de 5 sterren

Extremely helpful staff and great value

My wife and I visited the Banbury FatFace shop, to check on my size, before ordering online, as part of the sale. I chose to 'Click and collect', and waited a few days, which was good.
I received an email telling me when my order was delivered to the Banbury store.
It fits well, was a great bargain (£25 instead of£55), and is very comfortable. Brilliant all round. Thanks.

24 maart 2023
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Antwoord van FatFace - BANBURY

Good Afternoon Richard

Thank you for your review.

I am so pleased to hear of your recent experience in one of our stores. Please be assured that this will be passed onto the crew members involved for you.

Have a great day!

EP

Beoordeeld met 5 van de 5 sterren

Arrived quickly

Arrived quickly, and though sadly not quite and had to return. The salesperson in the Banbury shop was very friendly and super efficient. I shall be back.

14 maart 2023
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Antwoord van FatFace - BANBURY

Good afternoon, Petra

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Banbury store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Very friendly & helpful service from…

Very friendly & helpful service from staff.

19 januari 2023
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hi Anne-Marie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

I bought several items in the sale and…

I bought several items in the sale and I’m delighted with them.

28 december 2022
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Antwoord van FatFace - BANBURY

Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

The sales assistant in the Banbury…

The sales assistant in the Banbury store went above and beyond to help me with my order

6 november 2022
Review zonder uitnodiging
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Good Afternoon
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

Fab service

Fab service, very quick. Returns very easy to do, refund issued quickly, definitely recommend

1 november 2022
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Antwoord van FatFace - BANBURY

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff. They dealt with my query straight away.

20 oktober 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hi Sue, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Lovely Jumper.

Lovely Jumper.
Pretty blue jumper. Feels soft and looks great. This is the 2nd jumper I bought from fat face.

28 september 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Very happy shop

The lady who served me was so very helpful and friendly

6 september 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hell Brian

Thank you for your 5 star review.

I am so pleased to hear that your experience whilst shopping in store was a great one! We hope to see you in store again soon.

Have a great day!

Take care, CT

Beoordeeld met 5 van de 5 sterren

Good quality shorts

Parcel arrived quickly, pleased with the goods. Purchased in sale, good quality linen shorts

28 augustus 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP

Beoordeeld met 5 van de 5 sterren

Very helpful and pleasant team

The team were extremely helpful and very nice. We were exchanging sale items bought on line and they did this without fuss. We went on to buy several other items as a result.

27 augustus 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hi Sandra, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Quick delivery great style fantastic…

Quick delivery great style fantastic fit will use again

12 juli 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Good Afternoon Carl
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP

Beoordeeld met 5 van de 5 sterren

First Time Shop

This was the first time I have shopped at FatFace and I have found there clothing of good quality and the staff very helpful. I will certainly be shopping there again. Well done FatFace!

2 juli 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Hi Lesley, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again! Take care, - ES

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent service as always. Top quality products and the lady that served us was helpful and engaging. One of my favourite shops. Service is always a 10/10.

30 juni 2022
Review zonder uitnodiging
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Good afternoon, Sarah

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at Banbury.

Take care, JB

Beoordeeld met 4 van de 5 sterren

Excellent Service

Excellent Service on both delivery and return in store.
Unfortunately goods ordered were not suitable but staff were excellent.

14 juni 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY


Good afternoon Angela,
I am so happy to read what a positive experience you had in the Banbury store and online. What a shame that the order was not suitable on this occasion but we look forward to you shopping with us again soon : DW

Beoordeeld met 5 van de 5 sterren

Sale shopping

As usual incredible quality. Thanks!

23 mei 2022
Logo FatFace - BANBURY

Antwoord van FatFace - BANBURY

Good afternoon Francoise,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA

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