Really helpful staff returned my order & ordered a different size to the store for the following day. Garment I’d ordered was good quality.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Friendly, helpful staff. Lovely shop, well set out, welcoming and well stocked. Efficient service for collection and return of online orders. Fat face clothing is lovely, although some items are at a... Toon meer
Bedrijf heeft geantwoord
I've found Fat Face to be great quality for clothing. I usually buy online but have a local shop to exchange if not the right fit. Pleasant staff who go over and above to ensure I am happy 😊
Bedrijf heeft geantwoord
Ordered a belt online in sale. I was looking for something a little different Easy to order and delivered to store for convenience. Bishop’s Stortford is a lovely big shop and never fails to impress... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
3 Potter Street, CM23 3UH, Bishops�Stortford, Hertfordshire, Verenigd Koninkrijk
- 01279 652225
4,6
Uitstekend
86 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A store that cares
A store that is beautifully set out with great displays which caught the eye and gave you inspiration. Saw this shirt before Christmas and bought it in the sale. Good fit, super comfy, casual but smart. Ideal for a evening out.
4 januari 2024
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
High quality item as always from…
High quality item as always from FatFace arrived promptly
28 december 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello Anthony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always appreciate the quality of the…
I always appreciate the quality of the materials used. It's quite expensive but hopefully the sustainable manufacturing politics that they claim they have/use are true and explain the prices, considering that the high value brands really take the clothing prices through the roof. I feel that FatFace is a decent high quality accessible clothing brand, where they emphasise quality over quantity.
13 december 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hi there,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best Store to visit
The store was laid out very well. Presented exceptionally and nice and tidy. Staff on hand, friendly and helpful.
11 december 2023
Review zonder uitnodiging
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service …
The customer services assistant was very smiley and pleasant and made my shopping experience very positive. Well done Fatface Bishop’s Stortford.
30 november 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I was helped by Pedro in Stortford…
I was helped by Pedro in Stortford today and he was very helpful and friendly. The other staff were also attentive and quick to help me. Lovely store and lovely staff.
7 december 2023
Review zonder uitnodiging
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order and pick up in store to…
Easy to order and pick up in store to avoid delivery costs.
22 november 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hi Lynn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BISHOPS STORTFORD 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Speed delivery and friendly staff
26 september 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
ladies belt
Ordered a belt online in sale. I was looking for something a little different Easy to order and delivered to store for convenience. Bishop’s Stortford is a lovely big shop and never fails to impress. Friendly staff too. Nice belt that will go with everything and I’m looking forward to wearing it.
7 september 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
No ready for collection email sent
Only issue I had was that no confirmation email was sent to me that the items were ready to collect in store.
However, ladies in store very friendly
1 september 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello Lisa, thank you for taking the time to leave your review.
I am sorry to hear that you didn't received your email for collection. I will be sure to get this looked into.
Take care, LE
Item has not arrived
Item has not arrived
Shop was not very helpful to try and find it
22 augustus 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hi Marius, thank you for reviewing. We're so sorry that your order appears to be missing in post - due to the time passed, I've processed a full refund for you now. If there is anything else we can do to help, please don't hesitate to get in touch! CD
Antwoord van FatFace - BISHOPS STORTFORD 2
Good afternoon, FatFace customer
It's great reading such positive comments about the service you received.
We look forward to you shopping with us again soon at our Bishops Stortford store.
Take care, JB
Pleased
I had tried on in-store beforehand and decided to buy online. Very efficient ordering experience and fast delivery to store for pick up. Very pleased with purchase and it was in the sale! Well done Fatface!
9 augustus 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Antwoord van FatFace - BISHOPS STORTFORD 2
Hi Jenny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are so friendly & helpful
The staff are so friendly & helpful. My dogs are always welcome & given a treat. The store is well stocked but never overcrowded, you can actually see the items properly.
6 juni 2023
Antwoord van FatFace - BISHOPS STORTFORD 2
Thank you for your review! We are thrilled to hear of your positive shopping experience with us and we look forward to seeing you again soon! -RS
Antwoord van FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Antwoord van FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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