Excellent service. Very friendly. Easy to collect order from local Fatface store. Well packed and easy to carry (packaging had handle) All items perfect.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. O... Toon meer
Bedrijf heeft geantwoord
Bought a Paignton Gillet, Charcoal. What made the experience different? In a word "Lara" she sweet talked me into giving my Email address for which I was instantly rewarded with a 15% discount. Whatev... Toon meer
Bedrijf heeft geantwoord
Saw item in Winchester store but didn’t buy got home regretted it - ordered online to collect at my local Bracknell store - very smooth process was kept informed of progress on my order. Sadly when I... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
20 The Lexicon, The Avenue, RG12 1BD, Bracknell, Berkshire, Verenigd Koninkrijk
- 01344 457360
4,6
Uitstekend
98 reviews
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Easy access to ordering on line and for…
Easy access to ordering on line and for returns to shop face to face staff very helpful
26 juni 2025
Antwoord van FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great price…
Collection in store was straight forward, had option to try on before leaving store.
Jumper is great size and will go with most other things
31 mei 2025
Antwoord van FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Antwoord van FatFace - BRACKNELL
Hello Lynne, thank you for your review. I am so pleased to hear this! Have a great day! Take care, CM
A great first purchase for money and style
The top I bought was great quality and style for the value of my purchase, pleased with the detail and fast delivery to my local store.
2 april 2025
Antwoord van FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy returns, lovely item.
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. Once I had purchased the preferred item, I was really pleased with the quality, colour and fit. I find FF a little variable at times, in terms of shopping experience. Please continue to employ lovely people, to match your lovely clothes! 🙂
9 april 2025
Antwoord van FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order, communication via email could be better, pickup faultless
11 december 2024
Antwoord van FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BRACKNELL
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
Very helpful and friendly staff . Easy to do my returns.
7 september 2024
Antwoord van FatFace - BRACKNELL
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Took some swim shorts ordered on line…
Took some swim shorts ordered on line in for a refund that were unfortunately too big. It was dealt with by the staff member swiftly and pleasantly.
9 augustus 2024
Antwoord van FatFace - BRACKNELL
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Fast easy to order and convenient pisco…
Fast easy to order and convenient pisco up from my local FatFace store. .
10 augustus 2024
Antwoord van FatFace - BRACKNELL
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face is very good at the sizes
Fat face is very good at the sizes
I need a smaller size than normal and they fit well over my large tummy
Also shorter length for shorter people marvellous
26 juli 2024
Antwoord van FatFace - BRACKNELL
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BRACKNELL
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order and the service you have received. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Delievry was quicker than when i…
Delievry was quicker than when i ordered. Garment was as expceted & fits perfectly.
30 april 2024
Antwoord van FatFace - BRACKNELL
Hi there,
Thank you for taking the time to leave your review.
We are delighted to hear you are happy with your item, and received your order promptly. We look forward to welcoming you back soon!
Take care. -GM
Antwoord van FatFace - BRACKNELL
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service
Great customer service always and good casual summer collection I love
3 april 2024
Antwoord van FatFace - BRACKNELL
Hi Raja, Thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback! Take care – CD
Jeans that fit 😀
The jeans I ended up buying were great.
The website was a bit of a nightmare in that it lost my order and despite having an order number I lost out on the sale price of the jeans.
14 januari 2024
Antwoord van FatFace - BRACKNELL
Hi Taylor, thank you for taking the time to leave a review! We're glad to hear you're a fan of your new jeans - if you can get in touch with us and provide both order numbers (the failed order and the one you received) we'd be happy to price match your new jeans down to the sale price! Take care, CD
Antwoord van FatFace - BRACKNELL
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your new coat, and we look forward to welcoming you back soon.
Take care.- GM
I Love Fat Face!
Have just bought 3 items from the Fat Face Christmas Sale. I love boots and two jumpers I purchased and at a great price as well! I like shopping at Fat Face as the quality of the clothes is great and sizing good for me as well. Whenever I go to a store it’s well laid out with friendly and helpful staff. These purchases I made on-line which works well for me. Keep up the good work Fat Face!
27 december 2023
Antwoord van FatFace - BRACKNELL
Hello Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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