Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always extremely helpful staff at Bridgnorth. Nothing is too much trouble. Great service with a smile every time.
Bedrijf heeft geantwoord
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Toon meer
Bedrijf heeft geantwoord
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Verenigd Koninkrijk
- 01746 769065
4,9
Uitstekend
151 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer satisfaction
Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on in store which if they had not fit would have saved us going through either posting them back or another return journey to store. Overall we were very pleased with the service & quality & fit of the trousers.
7 december 2024
Antwoord van FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ive always loved fatface,it's suits my…
Ive always loved fatface,it's suits my style.excellant quality.
6 december 2024
Antwoord van FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Parcel was delivered late due to sale…
Parcel was delivered late due to sale But goods were worth waiting for .
30 oktober 2024
Antwoord van FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BRIDGNORTH
Hello Wendy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The shop had a lovely feel about it
The shop had a lovely feel about it, very tidy and clean and all the staff were extremely friendly and helpful.
14 augustus 2024
Antwoord van FatFace - BRIDGNORTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Antwoord van FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer Service is superb at FatFace Bridgnorth
Customer service is superb at FatFace. It really is a lovely experience shopping there. Staff are so helpful and nothing is too much trouble.
14 augustus 2024
Antwoord van FatFace - BRIDGNORTH
Hello Sandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfectly pink
I ordered online and picked up instore. Although the store was busy the staff quickly served people. All very efficient.
Love my new pink chinos.
6 augustus 2024
Antwoord van FatFace - BRIDGNORTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always love to buy from Fat face.
Always love to buy from Fat face.. One of my favourite brands.. They are always so accommodating and helpful.. Particularly in my local shop in Bridgnorth Shropshire.. And the clothing etc are of high quality..
23 juli 2024
Antwoord van FatFace - BRIDGNORTH
Hi Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely store… staff are friendly and…
Lovely store… staff are friendly and knowledgeable with great product and style awareness… especially blonde lady- Caroline? …
3 augustus 2024
Review zonder uitnodiging
Antwoord van FatFace - BRIDGNORTH
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BRIDGNORTH
Hello Niki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
No problem with order,polite helpfull…
No problem with order,polite helpfull guy in shop.
21 juli 2024
Antwoord van FatFace - BRIDGNORTH
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line delivered to local…
Ordered on line delivered to local store when they said it would be delivered. Perfect . Staff in Bridgnorth store are fab . The manager is a lovely fella always smiling and always happy to chat . Very helpful
15 juli 2024
Antwoord van FatFace - BRIDGNORTH
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Confused as to why they constantly…
Confused as to why they constantly require my address or email every time I purchase something in store, then can’t find my details, pain to go through discussing your contact details in front of other customers, does put me off shopping in store now
13 juli 2024
Antwoord van FatFace - BRIDGNORTH
Hi Darren
Thank you for your review.
I am sorry to hear that you aren't keen on handing over your email address. Please remember that you don't have to take an e-receipt, you can request a paper one instead!
If you would like to discuss this further, please do so by emailing customerservices@fatface.com
Take care, LE
Easy to purchase and arrange shop…
Easy to purchase and arrange shop collection. Kept informed of the whole process. Great fitting item
29 juni 2024
Antwoord van FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BRIDGNORTH
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
looks great on mature…
Great fashion and looks great on mature women. Good choice and delivery was within 3 days.
25 juni 2024
Antwoord van FatFace - BRIDGNORTH
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – CD
Everything was fine!
24 mei 2024
Review zonder uitnodiging
Antwoord van FatFace - BRIDGNORTH
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Really Helpful
Went into the Bridgnorth branch of FatFace to collect the blouse I had ordered. Somehow or other a mixup had happened, and identical items had been paid for and sent. (Probably my fault). Although it was a busy lunchtime in the shop, the 2 lovely ladies at the service desk could not have been more helpful in sorting the problem out for me, and arranging a refund. I’m looking forward to wearing my blouse next week to a celebration afternoon tea.
2 mei 2024
Antwoord van FatFace - BRIDGNORTH
Hi there,
Thank you for taking the time to leave your 5* review.
I am sorry to hear about this issue. We are pleased to read our Bridgnorth store crew were able to assist you so efficiently.
We hope you love your Blouse!
Take care. -GM
Good communication item arrived earlier…
Good communication item arrived earlier to hang expected. Friendly staff at store in Bridgnorth. Returns policy fully explained.
27 april 2024
Antwoord van FatFace - BRIDGNORTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Bridgnorth store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.