Bridgnorth is a great store with very helpful staff, they dont stock everything so we had to order online but then went into store to collect which was great
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My first online order was delayed by several days which was not a good start. However - when I went to pick up my order I purchased a lovely long length skirt. I didn't realise I could have used... Toon meer
Bedrijf heeft geantwoord
Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Toon meer
Bedrijf heeft geantwoord
Great staff at the Bridgnorth FatFace store. Always friendly, professional, happy, and knowledgeable about stock and processes. Always a pleasure to shop there 🤩
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Verenigd Koninkrijk
- 01746 769065
4,9
Uitstekend
171 reviews
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Easy to order quick delivery
13 april 2023
Antwoord van FatFace - BRIDGNORTH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I had my parcel delivered to store
I had my parcel delivered to store, I traveled the 12+ miles to Bridgnorth collected my parcel & returned home.
Where I then opened my my parcel only to find what I had ordered wasn’t in the bag. I had ordered a dress & what was in my package was a top in a size 12 nothing like what I was expecting.
Extremely disappointed.
** I then made a return journey, shop staff very polite & helpful**
but still needed to return via post office 🙁
29 maart 2023
Antwoord van FatFace - BRIDGNORTH
Hello Julie, I am so sorry to hear that this has happened and I have contacted you directly regarding this matter. In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience.
Take care - KS
Great service from gentleman at the…
Great service from gentleman at the counter that was on the phone dealing with another issue but still had the presence of mind to make eye contact and let me know he knew I was waiting.
26 maart 2023
Antwoord van FatFace - BRIDGNORTH
Hi Michael, it's wonderful to hear that our staff were able to provide you with the quality service that we expect! We look forward to welcoming you back in our Bridgnorth Store again soon! - CD
My first order with Fat face from…
My first order with Fat face from ordering to collection went really well ,had to do a return to store staff were very helpful totally satisfied with my experience and will be definitely ordering again .
25 maart 2023
Antwoord van FatFace - BRIDGNORTH
Hello Sue, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent customer service
23 maart 2023
Antwoord van FatFace - BRIDGNORTH
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - LB
Well stocked and friendly helpful staff
21 maart 2023
Antwoord van FatFace - BRIDGNORTH
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Order arrived promptly
Order arrived promptly. Took one item back to swap to a smaller size, staff were amazingly helpful in the Bridgnorth store.
5 maart 2023
Antwoord van FatFace - BRIDGNORTH
Good afternoon, Emma
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
Fat face a company you can trust…
The items were too big and I had to return them , but the refund came through very quickly. Fat Face is a Company you can trust
8 maart 2023
Antwoord van FatFace - BRIDGNORTH
Good afternoon, Ian
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridgnorth store.
Take care, JB
I love the colour and it's very warm !!
10 maart 2023
Antwoord van FatFace - BRIDGNORTH
Hello Sue,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace item. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
Spot on service at Bridgnorth
21 oktober 2022
Antwoord van FatFace - BRIDGNORTH
Hi Ann, thank you so much for your 5 star review! - ES
Sizes true to size and good quality
8 oktober 2022
Antwoord van FatFace - BRIDGNORTH
Hi Caroline, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful
Helpful, cheerful staff, shop environment welcoming and encouraging, always a joy to shop there. The quality and range of clothing keeps me coming back.
30 september 2022
Antwoord van FatFace - BRIDGNORTH
Hi Karen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Usual great shopping at fatface
Usual polite helpful service from the staff ,and fatface usual great products
1 september 2022
Antwoord van FatFace - BRIDGNORTH
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Antwoord van FatFace - BRIDGNORTH
Hi Neil, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly
Went to bridgnorth fat face on HolIday, was such a nice friendly atmosphere and wasn't too pushy.
Was served by kayleighBreda and she was very helpful with everything. Polite and nice. Thank you
3 augustus 2022
Review zonder uitnodiging
Antwoord van FatFace - BRIDGNORTH
Hi Yvonne, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, LE
Bought shorts for my husband for…
Bought shorts for my husband for Father’s Day with little bikes on and he loves them!
24 juni 2022
Antwoord van FatFace - BRIDGNORTH
Hi Bernadette
Thank you for your 5* review. I am pleased to hear that your husband is happy with his gift. We really appreciate you taking the time to leave your comments. Many thanks-AB.
Great staff & excellent choice
Our local branch in Bridgnorth have great staff, very helpful, friendly & don't oversell. Love fat face clothes, excellent quality and good fit too.
2 juni 2022
Antwoord van FatFace - BRIDGNORTH
Good afternoon, Robert
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at Bridgnorth. We look forward to you shopping with us again soon.
Take care, JB
Bought some girlfriend jeans size 12
Bought some girlfriend jeans size 12, they are really comfortable and fit lovely. Soft fabric. Would recommend these jeans.
3 mei 2022
Antwoord van FatFace - BRIDGNORTH
Good Afternoon Ann
Thank you for your 5* review.
I am so pleased to hear that you are happy with your new Jeans.
Have a great day!
EP
Great product and speedy delivery
28 april 2022
Antwoord van FatFace - BRIDGNORTH
Hi Stephen, thank you for your review. I am so pleased that you are happy with your order and we look forward to welcoming you back soon! Take care, LE
Great quality clothes and quick…
Great quality clothes and quick delivery. Had to return an item which was easy. Highly recommend this brand which I have bought for years.
21 april 2022
Antwoord van FatFace - BRIDGNORTH
Hi Kate
I am glad to see that your order with us was nice and easy and that the returns process was hassle free. JB
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