Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Nice cardigan. Had to by another online in one size up to allow for wearing a dress underneath, but nice quality. Smooth return and efficient collection in store.
Bedrijf heeft geantwoord
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Toon meer
Bedrijf heeft geantwoord
Usually buy shorts in Crew but went to compare in Fatface. Was welcomed by assistant on entry. Browsing the range when he politely offered to help and explained sizing and availability of fitting roo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Verenigd Koninkrijk
- 01284 764247
4,6
Uitstekend
184 reviews
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Had to contact Customer Services they…
Had to contact Customer Services they were very helpful solved my problem immediately, best Customer Service I have ever had .Keep it up this is the first time I have shopping on line very easy for a 79 year old and very happy to have got The15% off on my first purchase. I will be back.
1 maart 2023
Antwoord van FatFace - BURY ST EDMUNDS
Good afternoon, Monica
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Great clothes
Great clothes , sizing a bit off on occasion but overall excellent quality, staff always very helpful and no quibble returns
14 maart 2023
Antwoord van FatFace - BURY ST EDMUNDS
Good afternoon, Fi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Christmas gifts.
Ordering was simple.
Delivery was prompt.
Well packaged.
Notified along the delivery route and when delivery would be. All round brilliant service.
2 januari 2023
Antwoord van FatFace - BURY ST EDMUNDS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Inspiring merchandise
Inspiring merchandise, friendly and helpful staff.
No plastic bags or tags.
24 november 2022
Antwoord van FatFace - BURY ST EDMUNDS
Good afternoon, Judith
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St Edmunds store.
Take care, JB
Antwoord van FatFace - BURY ST EDMUNDS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fatface - my favourite shop!
Love Fatface clothes but don’t often get the chance to shop instore these days. Bury St Edmunds Fatface is a great shop, the staff are always friendly and chatty and the store always looks immaculate. Found a pair of my favourite jeans in the sale at a bargain price - their girlfriend jeans are lovely quality denim and so comfortable. Was very tempted by a gorgeous jumper but that may have to go on my Christmas wish list for now. I also received a money off voucher for use in January so maybe that jumper ….
24 november 2022
Antwoord van FatFace - BURY ST EDMUNDS
Hi Laura,
Thank you for your feedback the crew at the Bury St Edmunds store. It is so wonderful to read about the great experience you had instore
Take care - KS
Most helpful staff.Nothing was to…
Most helpful staff.Nothing was to trouble.We wish all store experiences were as good as this one.Excellent.
4 oktober 2022
Review zonder uitnodiging
Antwoord van FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Visited FatFace in Bury St Edmunds
Visited FatFace in Bury St Edmunds. Staff were friendly and helpful offering alternative colour and size of the boots i was trying on. Bought the boots and a top with a money off birthday voucher. Was wished a happy birthday at the till.
26 september 2022
Antwoord van FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Antwoord van FatFace - BURY ST EDMUNDS
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love FatFace clothes
Love FatFace clothes. Great designs and quality. The dungarees fit perfectly as do my husband's trousers. Both were a good price. All staff in my local store, Bury St Edmunds, are friendly and professional. Ordering on line works well too.
4 september 2022
Antwoord van FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Antwoord van FatFace - BURY ST EDMUNDS
Good Afternoon Faith
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The shirt was lovely but too big
The shirt was lovely but too big. Unfortunately you did not have a smaller size but my local shop took back the return with no argument . Very pleased with the service and will definitely buy from Fat Face again.
28 augustus 2022
Antwoord van FatFace - BURY ST EDMUNDS
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BURY ST EDMUNDS
Hi Gillian, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BURY ST EDMUNDS
Hi Damian, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff were helpful and friendly.
19 augustus 2022
Antwoord van FatFace - BURY ST EDMUNDS
Good afternoon, Kim
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store. JB
Go above and beyond
Grace and a fellow girl . Went above and beyond helping me shop for my 13yr daughter who is really struggling with self confidence. Choice a swimsuit and feel confidence in it .
19 juni 2022
Review zonder uitnodiging
Antwoord van FatFace - BURY ST EDMUNDS
Hi Lynsey, thank you for your 5* review on the Bury St Edmunds store, this is really wonderful to hear! take care, LE
Love Fat Face
Love Fat Face, always a good variety of styles and colours. Great customer service too.
4 juni 2022
Antwoord van FatFace - BURY ST EDMUNDS
Hello Adrianne
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. I'm glad you love the Great Customer Service too. DW
Good service
17 mei 2022
Antwoord van FatFace - BURY ST EDMUNDS
Hello Alan,
Thank you for your 5 star review.
Have a great day!
Take care, CT
Love Fat Face!
1 mei 2022
Antwoord van FatFace - BURY ST EDMUNDS
Hi Zuzana, thank you so much for your 5* review. I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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