I recently bought three dresses and two pairs of wide-legged cropped trousers from FatFace, and I’m really pleased with my purchase. Everything fits perfectly, and the quality is excellent. The orderi... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Toon meer
Bedrijf heeft geantwoord
Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Toon meer
Bedrijf heeft geantwoord
We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Verenigd Koninkrijk
- 01223 354794
4,7
Uitstekend
140 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had no trouble returning my items. in…
I had no trouble returning my items in the shop, the assistant was very friendly and helpful.
9 september 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience was fine I ordered flip…
My experience was fine I ordered flip flops online and they were delivered to my local fat face and I brought some earrings as their sale is very good
16 augustus 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online purchase
Easy online purchase with collection from shop . Good price quality hat.
15 augustus 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Mixed review
Staff were (eventually) helpful, although a bit too much in-house banter upon entry!
Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More items should be in the sale too, I'm a returning customer who is not that impressed tbh
5 juli 2025
Antwoord van FatFace - CAMBRIDGE 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Great service at Cambridge Fatface
Charlie and his colleague at the Cambridge store were helpful, attentive and helpful in giving me great customer service today. Charlie was so positive about his role and how much he enjoys working at Fatface it was a real endorsement of the company. Congratulations to the team at Cambridge store for creating such a positive work environment.
15 mei 2025
Review zonder uitnodiging
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First time ordering online, rather see jeans first
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able to collect, partially because an email timed at 10:34 didn’t arrive until after my lunch.
Jeans are slightly darker than I expected, but acceptable. However minor gripe they appear to be slightly longer than my previous pair, leading to discovering my choice of footwear had led to wearing a hole in hems on my first wearing. However I’m not one who likes immaculate jeans, so a bit of character to them immediately!
29 april 2025
Antwoord van FatFace - CAMBRIDGE 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Reliability
Reliability: it arrived early and the whole process of ordering was easy and friendly. The item is great.
18 april 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good , trustworthy company
Efficient on line orders . Returned one item to store and it was refunded quickly. Staff helpful.
12 april 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staffs in this branch
Lovely staffs in this branch. Always helpful and attending. Been here several time to collect my orders. Happy with my purchases and my experience here. Will always come back. Thank you😊
22 maart 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Cambridge FatFace branch staff is…
Cambridge FatFace branch staff is always very friendly and helpful. Easy either for the orders collection point, as well as return procedures. Products very comfortable, meet the expectation. Many thanks, Aga
18 maart 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Love fatface sales
Love fatface sales, always genuine reductions, in-store staff always polite and friendly
6 maart 2025
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CT
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
What a nice store
We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant, if you are reading this, thank you so much for making our visit special. See you again
17 december 2024
Review zonder uitnodiging
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - CAMBRIDGE 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great colour and fit!
Bought these to go with a couple of pairs I bought last year... slightly lighter weight but the fit is consistent and the colour fills a gap between the navy and stone pairs I already have... great quality too.
13 oktober 2024
Antwoord van FatFace - CAMBRIDGE 2
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.