Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... Toon meer
Bedrijf heeft geantwoord
Always love fat face clothes, a little expensive but worth it. I order online mostly as I get petite & in the shop there isn't that choice.
Bedrijf heeft geantwoord
Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
2/3 Trinity Street, CO1 1JN, Colchester, Essex, Verenigd Koninkrijk
- 01206 761472
4,9
Uitstekend
138 reviews
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Easy to order,
Easy to order,ready at the shop when they said it would be really pleased.
Statically helpful,know is now as we are in the shop will all the time 😀
11 augustus 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery driver who collected my parcel…
Delivery driver who collected my parcel was very pleasant.
15 augustus 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to use great service very helpful…
Easy to use great service very helpful shop staff
12 augustus 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I really like the cuffed trousers they…
I really like the cuffed trousers they are really nice and comfortable and I like the colour and fat face is my favourite shop for clothes thank you very much from Morag Gibbons
30 mei 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from start to finish
Great service from start to finish, the website was easy to use and the customer service on collection was above perfect.
11 mei 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely colour and fabric
Lovely colour and fabric.
Can be worn on its own or as a jacket.
True to size
3 mei 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good experience
Good experience. Kept one item took one back. Refund processed quickly. No complaints.
30 maart 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service!
Easy ordering online and my order was delivered to my local Fat Face shop . Excellent communication as to when my order was ready for collection.
Jumper was as expected . Lovely colour and good quality .
Staff always lovely in my local store .
10 februari 2025
Antwoord van FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Even though i love shopping at Fatface…
Even though i love shopping at Fatface i am left very disappointed by the customer service.
I was promised an email to rectify an old voucher i have that would be repleced and 2 weeks later still waiting for my communication from customer services.......I will not call help line again as was waiting for over an hour with no joy..!!!!
Come on Fatface get your Customer Service up to scratch with your stores!!!
31 januari 2025
Review zonder uitnodiging
Antwoord van FatFace - COLCHESTER
Good afternoon, thank you for taking the time to leave your review.
I am sorry to hear that you are awaiting a response from our team. Unfortunately you haven't left an email address against your review, so I am unable to get in touch with you to help resolve this. I have therefore requested your contact details via Trustpilot. Thank you, LE
Antwoord van FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the jumper
Love the jumper, great design and quality. Unfortunately the order was due in the store on Tuesday and was 2 days late, which was inconvenient. However, it was not the fault of the staff in store who were helpful and apologetic.
8 december 2024
Antwoord van FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always has amazing clothing & gifts…
Always has amazing clothing & gifts with great quality style and price :)
4 december 2024
Antwoord van FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always happy with Fatface
As always the quality of clothes purchased was very good. Never been disappointed with Fat face. Prompt delivery.
25 november 2024
Antwoord van FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff in local shop (Colchester,Essex)
Helpful staff in local shop and great range of mens clothes
13 oktober 2024
Antwoord van FatFace - COLCHESTER
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always easy to order and collect from…
Always easy to order and collect from store. Staff are really friendly and helpful.
16 augustus 2024
Antwoord van FatFace - COLCHESTER
Good morning Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
No quibble returns .
Although the pyjamas didn't fit me well, they were beautiful. Returning them to the shop was easy.
15 augustus 2024
Antwoord van FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Qick online delivery
Qick online delivery, easy returns and no quibble returning in store and staffreally helpful
14 augustus 2024
Antwoord van FatFace - COLCHESTER
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Antwoord van FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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