Always a pleasure to shop at Fatface Conwy. Staff are lovely and good at helping you put with colour choices etc. Becky the manager has the shop looking and feeling bright and on point when new stock... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Could have bought everything on website beautiful clothes . My delivery was swift. My dress and top absolutely gorgeous and such excellent quality. Over the moon again with Fatface .
Bedrijf heeft geantwoord
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Toon meer
Bedrijf heeft geantwoord
I love the clothes. Easy to order and prompt delivery to shop. I wish you stocked bigger sizes in Conwy store. That would have been even easier & simpler.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
25 High Street, LL32 8DE, Conwy, Gwynedd, Verenigd Koninkrijk
- 01492 592613
4,8
Uitstekend
126 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Plenty of choice and well presented
Staff very helpful, stock well presented. Changing rooms good size
7 januari 2026
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order
Easy to order, delivered to local store and returning one of the two items was just as simple- great customer experience
11 januari 2026
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality
I have recently made some fatface purchases. As usual they are excellent quality and a fabulous selection of clothes.
6 januari 2026
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I just want to say a huge thank you
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this store are fantastic & welcoming. They recently helped me with an order I’d been having problems with they went above and beyond to make sure everything was sorted. They consistently make my shopping experience at FatFace a really positive one! Thank you ⭐️
5 januari 2026
Review zonder uitnodiging
Antwoord van FatFace - CONWY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Keeping me up to date with information…
Keeping me up to date with information regarding delays in parcel deliveries.
5 januari 2026
Antwoord van FatFace - CONWY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Brilliant!
Brilliant!! Absolutely love Fatface. Love the quality, love their designs, super quick delivery free to store!!
24 december 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing staff & Customer Service …
Went into FatFace Conwy and was helped by Caroline who was amazing. She was so helpful throughout and managed to find the size of top I’d been looking for which had been placed on the wrong hanger. She was attentive, helpful and professional and not only did I buy the top, I also ordered the one which Caroline was wearing. The service I received was outstanding, I’ll definitely be back 😁
20 november 2025
Review zonder uitnodiging
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Fat Face branch in Conwy…
Visited Fat Face branch in Conwy ,customer service from Josh was outstanding, advised me on which jeans to buy , he has a fabulous personality and we were so pleased with our purchases ( 10 items 😊).
Thank you Josh we will see you again on our next visit from Helen & Annie 😊
20 november 2025
Review zonder uitnodiging
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff at this Fat Face shop
Collected order , pair trainers not fitting well and returned. Staff member, lovely guy so helpful and initiated my refund straight away without fuss .
Just nice when things like this are made straight forward .
Thank you 🙏
27 oktober 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a Broadsands jacket for £125
Bought a Broadsands jacket for £125. Its £87.50 at JD Williams, gutted, to take it back would be a 150 mile round trip
18 oktober 2025
Review zonder uitnodiging
Antwoord van FatFace - CONWY
Hi John
Thank you for your review.
Whilst other retails may stock our items, we do not have control over what promotions they run. These do not have to match our current selling prices and vise versa.
We understand your disappointment however and will of course pass your feedback to the right team.
Thank you, LE
Always helpful.
13 oktober 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All very good once again
All very good once again! Friendly, helpful staff; can highly recommend.
12 oktober 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website was so easy to use
Website was so easy to use , & excellent free click & collect for me , staff very efficient & friendly
11 oktober 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order collection
On this occasion, I was collecting an order for myself and husband. Helpful efficient staff.
8 september 2025
Antwoord van FatFace - CONWY
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Conwy store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always love Fat Face clothing and…
Always love Fat Face clothing and accessories. I have for years. Recently used the store in Conwy. Such lovely staff. I collected on line purchase. Have needed to return an item, only due to me changing my mind about colour. Absolutely no problems. Thanks Fat Face 😊😊😊
11 mei 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good sale online
Good sale online. Order and pickup I store 3 days later. All items are good sturdy, fashionable quality clothes. In the sale an even better price bargain. Good pickup inshore with friendly and helpful staff
16 augustus 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant purchase. …
The item I ordered was ready for me to collect quite quickly, and of course the item is of super quality as all Fat Face products are.
9 juli 2025
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.