I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift vouche... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Terrible delivery by Evri - parcels dropped behind our gate down the drive - which is away from the house - one of the parcels is fragile - would never had known unless I read my emails - they would... Toon meer
Bedrijf heeft geantwoord
Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for. Items on sale are all beautifully presented and the whole atmosphere created by the staff was very... Toon meer
Bedrijf heeft geantwoord
Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Plea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
12 The Square, TD57HH, Kelso, Lothian, Verenigd Koninkrijk
- 01573 228762
4,8
Uitstekend
79 reviews
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FatFace promotions have real winners.
I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift voucher in a company promotion. We all got new winter clothes. Real people do win these promotions by registering online. It couldn't have come at a better time. Thankyou FatFace.
9 november 2023
Antwoord van FatFace - KELSO
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased to read that you are happy with your new Winter clothing. I hope you continue to love our brand as much as we do.
All the best, MM
Antwoord van FatFace - KELSO
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Antwoord van FatFace - KELSO
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Antwoord van FatFace - KELSO
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! SK
Efficient service and great product
29 augustus 2023
Antwoord van FatFace - KELSO
Hi Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online - pick up order
I ordered online to be picked up at my local brunch.
Prompt efficient service.
Very pleasant staff at shop.
31 augustus 2023
Antwoord van FatFace - KELSO
Hi Irene
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - KELSO
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent service
Excellent service, well informed messages, prompt service and welcoming staff in store when I went to collect my package. And very happy with my purchases
12 augustus 2023
Antwoord van FatFace - KELSO
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
I can only afford to buy in the sale…
I can only afford to buy in the sale and it never disappoints!
10 augustus 2023
Antwoord van FatFace - KELSO
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
the staff are very pleasant and helpful…
the staff are very pleasant and helpful and it helps you sell a great product
1 mei 2023
Antwoord van FatFace - KELSO
Hi Thomas thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
So easy
Online shopping is so easy with fat face and free delivery to local store in 3 days fantastic service I would recommend to anyone
26 april 2023
Antwoord van FatFace - KELSO
Good afternoon, Agnes
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly in store. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Antwoord van FatFace - KELSO
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Very Easy Click and Collect from Store.
This is the first time I have used Click and Collect from store. The assistant was extremely pleasant and helpful
I will certainly use this service again .
20 april 2023
Antwoord van FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent quick delivery without any…
Excellent quick delivery without any dramas. Followed with smooth interaction in Kelso store.
16 april 2023
Antwoord van FatFace - KELSO
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Click and collect worked perfectly
Click and collect worked perfectly. Staff opened my parcel so I could try on item and ensured I was happy with it.
14 april 2023
Antwoord van FatFace - KELSO
Thankyou so much for your review and we are so pleased to hear you had such a great experience with our click and collect service! All the best :) BP
Great products
Found what i was looking for and staff nember was very polite and courteous
18 oktober 2022
Review zonder uitnodiging
Antwoord van FatFace - KELSO
Good afternoon, Denise
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Kelso store.
Take care, JB
Friendly and helpful service ..
28 mei 2022
Review zonder uitnodiging
Antwoord van FatFace - KELSO
Good Morning!
Thank you for taking the time to post a 5 star review. I am happy to hear you are content with our service. We look forward to your future custom -KC
Love this shop very pleasant staff and…
Love this shop very pleasant staff and very helpful
3 februari 2022
Antwoord van FatFace - KELSO
Good Afternoon Audra
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kelso Fatface store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a nice weekend.
- EP
Good shop selling quality clothing
Good shop selling quality clothing, helpful friendly staff
1 februari 2022
Antwoord van FatFace - KELSO
Good afternoon William,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.
Have a lovely day!-CA
lovely quailty and lovely trusted…
lovely quailty and lovely trusted service thank you
29 november 2021
Antwoord van FatFace - KELSO
Hi Elizabeth, thank you for your 5* review. I am really pleased to hear that you had such a positive experience whilst shopping with us recently. We look forward to welcoming you back again soon :)
All the best, LE
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