Great overall quality. Can always be relied upon to provide a great product. They may not be the cheapest but that's reflected in the quality and variety of clothes available.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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Lees wat reviewers zeggen
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Toon meer
Bedrijf heeft geantwoord
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Toon meer
Bedrijf heeft geantwoord
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Verenigd Koninkrijk
- 01132 609465
4,6
Uitstekend
173 reviews
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Ordered online and picked up in store…
Ordered online and picked up in store within a couple of days. I had ordered the wrong size but they changed in store straight away. Great service
8 april 2024
Antwoord van FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Click and Collect Order
Went to collect a click & collect order and staff were friendly and dealt with my order quickly and efficiently.
29 maart 2024
Antwoord van FatFace - LEEDS THORPE PARK
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - TS
Antwoord van FatFace - LEEDS THORPE PARK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love Fatface The Spring Leeds
Love Fatface The Spring Leeds. The staff are brilliant so helpful and friendly. Such a pleasure to walk around. Nice and spacious. The clothes are always tidy and displayed nicely. It’s a pleasure to shop there.
16 februari 2024
Antwoord van FatFace - LEEDS THORPE PARK
Good Afternoon Sarah,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Leeds Thorpe Park store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Antwoord van FatFace - LEEDS THORPE PARK
Good Afternoon Edith,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Great quality.
9 januari 2024
Antwoord van FatFace - LEEDS THORPE PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to hear your feedback regarding Quality.
We look forward to welcoming you back soon!
Take care. -GM
Like the current range of clothing and…
Like the current range of clothing and staff in the Leeds store alo make shopping there a pleasure
28 december 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely jumper
I bought this jumper online for part of my husbands Christmas pressie but I also love going to my local Fatface shop - very helpful, friendly staff!
6 december 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff were exceptionally helpful…
The staff were exceptionally helpful and friendly
26 oktober 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Extremely helpful staff
01/11/23-lunchtime. Spring, Thorpe Park, Leeds.
On this visit I was collecting an online order. When entering the store the friendly staff were both extremely helpful & welcoming. The parcel was quite large and Angela went above and beyond to make carrying it easier for me!
I would also like to thank FatFace for their truly dog friendly policy. I return regularly to the FatFace store at Spring, Leeds, as I am not only able to bring my dog, but the staff are so lovely with her. This store in particular is a credit to the brand.
1 november 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Customer focussed
Found an item on line but was listed as out-of-stock. Rang my local shop and they didn't have it either but the very helpful assistant managed to track one down for me! Really excellent customer service!
26 oktober 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello Jacky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I didn’t receive a message to say my…
I didn’t receive a message to say my order had arrived at the store.
21 oktober 2023
Antwoord van FatFace - LEEDS THORPE PARK
Good Morning Jennifer,
Thank you for your feedback. I am so sorry to hear this but our team is sharing your comments with the relevant teams to help us improve service for us customers in the future. Thank you again and take care – KS
Fabulous bedding and easy for collection
Order came on time and the bedding is fabulous. Looking forward to seeing more.
19 oktober 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Selected order on line for click…
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothing is excellent plus design, have several items been totally happy with all purchases. The staff in store are always, welcoming and helpful.
17 oktober 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Nice colourful choice of tops and…
Nice colourful choice of tops and helpful staff
20 oktober 2023
Review zonder uitnodiging
Antwoord van FatFace - LEEDS THORPE PARK
Thank you for your 5* review regarding your recent visit to our Leeds Thorpe Park store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Antwoord van FatFace - LEEDS THORPE PARK
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent staff
Friendly, professional staff. Quality goods. Airy, well organised store.
24 september 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy, good quality and prices
Easy to find products online and delivery to store so simple. Good quality items with reasonable price
27 september 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality at an excellent price in…
Good quality at an excellent price in the sale and so easy with a local click and collect. Friendly staff in store
26 september 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Fab swimsuit absolutely love it
Fab swimsuit absolutely love it, fits perfectly and the service was excellent. Will definitely order from Fat Face again thank you
11 september 2023
Antwoord van FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – SK
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