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FatFace - LICHFIELD Reviews 

222
•
TrustScore 5 uit 5

4,9

20 Conduit Street, WS13 6JR Lichfield, Staffordshire, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Travelling to Lichfield is a great get out for me and my partner, it a great place to walk around and relax, grab a coffee and a bite to eat. My wife's natural habitat is a clothing shop lol.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff are so helpful and the products are of high quality. Nothing is too much trouble. There is always a friendly and smiley greeting and the advice is first rate. Xx

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. ook in
  3. Damesmodewinkel
  4. Herenmode
  5. Winkel in modeaccessoires

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • 20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Verenigd Koninkrijk

  • 01543 264059

4,9

Uitstekend

TrustScore 5 uit 5

222 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(222)

14.949 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Friendly staff!

Ordered online but needed to return the item (nothing wrong with dress just too big😃). Took it into Lichfield store and the assistant was having a lovely conversation with another customer and clearly made her feel very important. When it was my turn she was equally as friendly with me.
A super experience!

21 oktober 2022
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Antwoord van FatFace - LICHFIELD

Good afternoon, Debbie

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.

We look forward to you shopping with us again soon at our Lichfield store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Visited the Lichfield store to purchase…

Visited the Lichfield store to purchase a jumper I’d seen on the website. The young lady who served us that day was so lovely and helpful, the item was not in store but she assured me that I could get it delivered asap, as this was a gift for my son’s girlfriend, the item arrived on time, which was great. I will definitely be shopping there again.
The staff are amazing, offering advice on colour choices and sizing.

28 september 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good afternoon, Jo

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lichfield store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Very friendly customer service nothing…

Very friendly customer service nothing was to much trouble for them,also nice to have a conversation unlike some stores where they don’t seem to want to engage…..

12 augustus 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good afternoon, Stephen

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lichfield store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Quality clothing

Quality clothing, no fuss returns when needed. And they simply do the best shorts you can buy .

7 september 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Hi Gregg, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Super friendly staff

I’m always greeted with a smile and a ‘hi’.

Exchanges are effortless. I love shopping there!

22 augustus 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

So easy to order

So easy to order, brilliant service, good correspondence.

20 juli 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Hello Elaine

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a good day ! TG

Beoordeeld met 5 van de 5 sterren

Great service

Great service, lovely bum bag thank you

6 juni 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good Morning

Thank you for your 5* review.

I am so pleased to hear of the recent service you have received from us.

Enjoy your new purchase!

EP

Beoordeeld met 5 van de 5 sterren

Well received the clothes

Well received the clothes. The quality are great. One top for my son was too big and I returned it to the shop. The staff has been really nice and helpful. Will always come back to FatFace for shopping.

25 mei 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good afternoon, Cherry

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Lichfield. We look forward to you shopping with us again soon.

Take care, JB

Beoordeeld met 4 van de 5 sterren

Product purchase was first class but…

Product purchase was first class but the delivery was certainly not up to first class standard.

8 mei 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Hi there,
Thank you for spending the time to leave a review. I am glad that the product was first class. I apologise sincerely for any disappointment regarding the courier. Our team continue to work very hard to prevent any delays.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. DW

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff at Lichfield Staffs

Friendly helpful staff, didn’t feel rushed even though on this occasion I was taking something back. Thank you!

4 mei 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good Afternoon Ann

Thank you for taking the time to share your experience in our Lichfield store with us.

Please be assured that I have passed this onto the crew members involved for you.

Have a lovely Afternoon!

EP

Beoordeeld met 5 van de 5 sterren

FatFace, Lichfield - Excellent!

FatFace, Lichfield. Excellent store, excellent choice, epic staff ! What more could you wish for !

25 april 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good afternoon Sarah
I am so happy to read what a positive experience you had in the Lichfield store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day DW

Beoordeeld met 5 van de 5 sterren

Beautiful blouse

Beautiful blouse I can wear for work or an evening out.

11 april 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good Afternoon Angela

Thank you for your 5* review.

I am so pleased to hear that you are happy with your recent purchase.

Have a great week!

- EP

Beoordeeld met 5 van de 5 sterren

Always enjoy FatFace

I always enjoy shopping at FatFace, either online or in store. Good and fast service and lovely clothing

7 april 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good Afternoon Lisa

Thank you for your 5* review.

I am so pleased to hear that you are happy with the recent service you received from us and the products.

I hope you enjoy your new purchase.

- EP

Beoordeeld met 5 van de 5 sterren

Ordered these tops in the sale

Ordered these tops in the sale - wasn’t too sure on sizes so ordered 2 large and 2 extra large. The size large fitted perfectly, so I will need to return 2 XL. The quality is lovely, they feel soft to the touch, they are light weight but are warm on.

19 maart 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Hi Lynn
Thank you for your positive feedback and rating us so highly. So pleased that you like your two new tops. Great additions to your wardrobe. I hope you have a good evening. MJ

Beoordeeld met 5 van de 5 sterren

Well stocked shop

Well stocked. With a good selection of sizes too. The shop looked inviting. I liked the new colours.

18 februari 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Hello, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments. Thank you for being a loyal customer of ours! Have a great day! Take care, LM

Beoordeeld met 5 van de 5 sterren

Really soft and comfy jumpers.

Really soft and comfy jumpers.
Shop staff polite and efficient

1 februari 2022
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good afternoon!

I am so happy to read what a positive experience you had in the Lichfield store. I will be sure to pass this on to the wonderful team.

I hope you have a lovely day! CA :)

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, helpful staff, good variety in sales at reasonable prices

9 januari 2022
Review zonder uitnodiging
Logo FatFace - LICHFIELD

Antwoord van FatFace - LICHFIELD

Good Morning David,

Thank you for your 5* review! I hope you have a lovely day :) -CA

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