The item is good quality, as expected. I love Fat face clothes. Just, who has chest size 40 D or over, order size XL, instead of L, because the chest size a bit small. My package was expected on 17th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fat Face shop placed an order and said it would arrive on 6 July. No sign of it by today 20 July. No contact from Fat Face at all. I phoned and was told it was on order. Why the company can't keep you... Toon meer
Bedrijf heeft geantwoord
I took my 98 yr old but still very fashionable grandmother into Fatface Newbury yesterday and we had a really great experience thanks to Trudie. She was so helpful searching out clothes in store that... Toon meer
Bedrijf heeft geantwoord
Really pleased with the quality of the clothes & they arrived when they said they would. Only thing the courier delivering threw the bag over our waist high fence instead of going through our gate,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
28 Parkway, RG14 1AY, Newbury, Berkshire, Verenigd Koninkrijk
- 01635 550664
4,6
Uitstekend
98 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent quality sandals as always
Excellent quality sandals as always. I love Fat Face! Staff were super friendly and welcoming.
24 maart 2024
Antwoord van FatFace - NEWBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your item, and have enjoyed using our service. We look forward to welcoming you back soon!
Take care.- GM
Great friendly service in store.
5 februari 2024
Antwoord van FatFace - NEWBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficiency when collecting item's.
25 november 2023
Antwoord van FatFace - NEWBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely dress
Lovely dress. Arrived promptly at store. Collection was easy and store staff helpful
22 november 2023
Antwoord van FatFace - NEWBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love Fatface quality and style
Love Fatface quality and style. Little more expensive, maybe, but lovely styles that last. I can pick up orders from my local store at no extra cost too....wouldn't change a thing!
23 november 2023
Antwoord van FatFace - NEWBURY 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Antwoord van FatFace - NEWBURY 2
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely friendly staff
3 november 2023
Antwoord van FatFace - NEWBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
ep
Simple transaction
Simple transaction. Great products, staff always helpful. What more do you need? 😃
27 oktober 2023
Antwoord van FatFace - NEWBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I ordered two shirts in the sale for my…
I ordered two shirts in the sale for my partner. They were promptly shipped to our local FF store. Polite sales assistant and shirts very good quality. Thank you.
17 oktober 2023
Antwoord van FatFace - NEWBURY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Good quality clothes
Good quality clothes, fits to size. When ordering online it's very easy to use, with very clear product details. The fact that sustainability is at the forefront of the Fat Face brand is incredibly important & rewarding.
11 oktober 2023
Antwoord van FatFace - NEWBURY 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Very smooth easy order
Very smooth easy order , arrived at store and collected, very pleasant staff xxx
17 oktober 2023
Antwoord van FatFace - NEWBURY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Gorgeous clothes
Ordered a nice coat for the winter, my usual size, but it was too big. Returned it, which was free, and ordered a smaller size which fits perfectly. Might be nice to be able to use the return form to return an item and order a different size at the same time.
26 september 2023
Antwoord van FatFace - NEWBURY 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
I would like to thank the staff in the…
I would like to thank the staff in the Newbury store as I found them extremely helpful. They helped me with a return and find items in store. They were very polite and went out of their way to help.
28 augustus 2023
Antwoord van FatFace - NEWBURY 2
Hi Vikki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Placing order very easy and quick.
Kept informed with process of order
Delivered to store for collection within 4 days.
Staff member at the Newbury Store was very helpful and friendly.
10 augustus 2023
Antwoord van FatFace - NEWBURY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great shop lovely staff
7 augustus 2023
Antwoord van FatFace - NEWBURY 2
Thank you for your review. We deeply appreciate your feedback! - RS
Antwoord van FatFace - NEWBURY 2
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – KS
Antwoord van FatFace - NEWBURY 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Love all about the company!
quick delivery, good customer service, can exchange online goods I store, Easy returns. Great quality clothing! Love everything
2 juli 2023
Antwoord van FatFace - NEWBURY 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Perfect in every way
Quick delivery, easy returns and staff always helpful. I'm a new convert to FAT FACE since I've discovered they do the whole range in sizes over 16!
11 juni 2023
Antwoord van FatFace - NEWBURY 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
Antwoord van FatFace - NEWBURY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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