I ordered three tops online - all fitted perfectly to normal size. I returned one because I’d bought two in different colours with the view to keeping one and returning the other . When in the sho... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieSU7 Monument Mall, 10 Blackett Street, NE1 7AJ Newcastle upon Tyne, Tyne & Wear, GB
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Lees wat reviewers zeggen
I like Fatface. It’s a shame some stores have closed. Newcastle still going though - bought a lovely jumper. Due to the material and style, I didn’t notice the hole in it until back home. Not returni... Toon meer
Bedrijf heeft geantwoord
Ordering was easy and dress was available for collection much earlier than expected. Hadtle free experience. Bought the same dress last year in different colour/pattern, quality of this year's dress... Toon meer
Bedrijf heeft geantwoord
There was a lovely guy behind the till who complimented me on my fat face clothes I was already wearing and made me laugh. Really nice of him.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
SU7 Monument Mall, 10 Blackett Street, NE1 7AJ, Newcastle upon Tyne, Tyne & Wear, Verenigd Koninkrijk
- 01912 304259
4,8
Uitstekend
208 reviews
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Good quality goods and friendly staff
23 augustus 2022
Antwoord van FatFace - NEWCASTLE 2
Good Afternoon Malcolm
Thank you for your review.
I am so pleased to hear of your recent experience in our Newcastle store. Please be assured that this will be passed onto the crew members involved.
EP
Brilliant service from two very helpful…
Brilliant service from two very helpful young assistants
12 augustus 2022
Antwoord van FatFace - NEWCASTLE 2
Good afternoon, Gillian
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Newcastle store.
Enjoy the rest of your day, take care. JB
Ordering on-line and delivery very…
Ordering on-line and delivery very efficient, but sadly had to return the sweatshirt as it was much too big. Returned it to Newcastle Fat Face, staff there very pleasant and helpful. I'm looking forward to your full click and collect service.
11 augustus 2022
Antwoord van FatFace - NEWCASTLE 2
Hi Margaret
Really pleased that your online order went through smoothly.
Great to hear our Newcastle team were able to assist you.
We hope to be able to reintroduce out click and collect service in the future. Please keep an eye on our website for announcements. MJ
Excellent friendly service
27 juni 2022
Review zonder uitnodiging
Antwoord van FatFace - NEWCASTLE 2
Hi John, Thank you so much for your positive review. We hope you continue to enjoy shopping with us. - ES
Love shopping at FatFace good quality…
Love shopping at FatFace good quality and fab designs and excellent service
17 juni 2022
Antwoord van FatFace - NEWCASTLE 2
Good afternoon Eveline!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
Have a wonderful afternoon DW
Gorgeous top !
I was looking for a mint green T-shirt and found exactly what I needed online . Lovely soft cotton , so easy and comfy to wear . I was lucky it was also reduced !
I always love the quality of Fat Face products and they’re a bit different from other brands .
17 juni 2022
Antwoord van FatFace - NEWCASTLE 2
Good afternoon Judith
Thank you for your feedback regarding your recent online order. I am so pleased that you found the T-shirt in a mint green.
Enjoy - have a lovely afternoon DW
I have nothing but praise for Fatface…BRILLIANT CLOTHING
I have nothing but praise for Fatface both in store and online. I have bought lots of things from them and they have all been perfect. In fact all my wardrobe consists of Fatface clothing and accessories. Their website is easy to access and ordering is very easy to use. Delivery is excellent. Well Done! Keep doing what you’re doing.
7 mei 2022
Antwoord van FatFace - NEWCASTLE 2
Hi Yvonne, WOW! What a fantastic review! This is so lovely to hear and is really valuable feedback. Thank you for your kind comments. Take care, LE
Hi jumper not as described in advert…
Hi jumper not as described in advert sleeves far too long and hat has 2 holes in under Pom Pom
26 april 2022
Antwoord van FatFace - NEWCASTLE 2
Hi Angela,
Thank you for taking the time to leave your review. We really appreciate your feedback. Please be rest assured that we will pass your comments onto the relevant department. Many thanks-AB.
Spring has sprung
A lovely soft cotton jumper for spring or cooler summer evenings .
Can be dressed up or worn with jeans
23 april 2022
Antwoord van FatFace - NEWCASTLE 2
Hi Alyson, thank you for taking the time to leave your review. I am so pleased you love your new jumper. I love that one too! Take care, LE
I just bought a very nice cardigan from…
I just bought a very nice cardigan from you. Such a good experience, it fits very well and the whole transaction went without a hitch. Thank you Fat Face for providing such a trouble free on line experience. Jean
19 april 2022
Antwoord van FatFace - NEWCASTLE 2
Good morning Jean,
I am so happy to read what a positive experience you had in the store. I am glad you love your cardigan and that it was a trouble free experience.
I hope you have a wonderful day! DW :)
Really quick delivery and kept informed…jumper
Really quick delivery and kept informed of when my purchase would arrive great quality and a great price
26 maart 2022
Antwoord van FatFace - NEWCASTLE 2
Hello Sylvia
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too and that you were kept informed. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
Excellent customer service!
14 maart 2022
Antwoord van FatFace - NEWCASTLE 2
Hello Lesley,
Thank you for your review.
I am so pleased to hear you received excellent customer service whilst shopping with us. We hope you love your new purchase.
Have a great day!
Take care, CT
Antwoord van FatFace - NEWCASTLE 2
Hi Yvonne
Thank you for contacting us with your feedback. Really pleased your wardrobe has a new cherished addition. Have a lovely day. MJ
The assistant was brilliant
The assistant was brilliant - so helpful with an exchange I made when a jacket I bought online had turned out to be too small.
23 februari 2022
Antwoord van FatFace - NEWCASTLE 2
Hello, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff in the Newcastle store. Your feedback will be passed on. Take care, LM
Newcastle Fatface
Always happy with our deliveries from Fatface. Staff are always friendly and helpful. Love the style and the quality of the manufacturer. Will be back!
17 februari 2022
Antwoord van FatFace - NEWCASTLE 2
Good Afternoon Linda,
Thank you for your review. Make sure you have a lovely day! -KC
Good quality clothing, helpful staff
Bought a lovely jumper and had to return another item - staff were helpful.
7 februari 2022
Antwoord van FatFace - NEWCASTLE 2
Hi, Thank you for the great review about the service you received in the Newcastle store. I shall pass on the feedback to them. Have a lovely day, LM
Quality fits price
Clothes came on time. Good quality for the price. Had to have different sizes for different styles. Easy to return or take to store
5 februari 2022
Antwoord van FatFace - NEWCASTLE 2
Hello Allanna,
Thank you for taking the time to leave your feedback.
We strive to give each of our customers a good mix of sizes and styles to fit everyone's taste.
I am so glad to hear that you have had good service. We hope you enjoy your future purchases from us here at Fatface.
Have a great day!
Take care, AO
Excellent as always
28 januari 2022
Antwoord van FatFace - NEWCASTLE 2
Hi John and Carol,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
My latest order
Just ordered court shoes but didn't fit. Returned them to shop where staff were lovely and so polite. Love this shop.
2 december 2021
Antwoord van FatFace - NEWCASTLE 2
Hi Gail,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you received and that the returns process was quick and easy. We will ensure that your comments will be passed on to the shop team.
Have a great day!
Thanks again, JH
Lovely top for Christmas Day
I was looking for a top to wear on Christmas Day, and found the exact one at Fat Face. I’m very pleased with it - good quality, stylish, and, because it was reduced in the sale, I bought a similar one as well. Fat Face have become my favourite, with clothes to suit all ages.
2 december 2021
Antwoord van FatFace - NEWCASTLE 2
Hi Kath,
Thank you for leaving us your 5 star review.
I am so pleased to hear that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
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