I ordered some shorts back in August unfortunately they are too big for me. I thought I had kept the receipt on line but cant find it. The store in Plymouth said as I didn’t have the receipt I can ret... Toon meer
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I ordered some shorts back in August unfortunately they are too big for me. I thought I had kept the receipt on line but cant find it. The store in Plymouth said as I didn’t have the receipt I can ret... Toon meer
Bedrijf heeft geantwoord
My favourite shop, bought some jeans, great quality, good fit. Staff at Plymouth branch were lovely. Slightly pricier that some places but worth it, the quality, the way the garments are made, wash w... Toon meer
Bedrijf heeft geantwoord
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... Toon meer
Bedrijf heeft geantwoord
I ordered a discounted item online and collected from store. Easy and straightforward process. Sadly the item was too large so I had to return it to store. Unfortunately the discount period had ended... Toon meer
Bedrijf heeft geantwoord
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Antwoord van FatFace - PLYMOUTH 2

Antwoord van FatFace - PLYMOUTH 2
Good quality,good service & very easy & straightforward from ordering to collecting clothes ordered

Antwoord van FatFace - PLYMOUTH 2
Excellent service every time quality of the clothing are 2nd to none and the flash sales they have are amazing value can’t fault fat face

Antwoord van FatFace - PLYMOUTH 2
Ella and the team in the Plymouth Drakes Circus shop were great - our young boys enjoyed the Easter egg hunt! Really helpful and child friendly, thank you!

Antwoord van FatFace - PLYMOUTH 2
Friendly staff who were helpful in engaging my 2 year old. There was an Easter egg hunt for children with a small reward.

Antwoord van FatFace - PLYMOUTH 2
Kyra the retail assistant was excellent with her service and smiled so much it made my day. She upsold me from one pair of shorts to two and flip flops that I didn’t even know I needed. The customer journey was a positive experience. Thank you

Antwoord van FatFace - PLYMOUTH 2
Ordered online, collected a few days later. Great Henley t-shirt. Fits perfectly and colour goes with fleece.

Antwoord van FatFace - PLYMOUTH 2
I had a very enjoyable trip to the Plymouth store yesterday. I had my two young children with me so didn’t expect to stay long. I just wanted to try a jacket on that I’d seen online. However when we entered the store, Ella, one of the assistants invited my children to take part in an Easter Egg around the store. She gave them hints to find the eggs when they were stuck and they had a great time. I was able to browse more leisurely at all the new arrivals and it was much more enjoyable for me too knowing the children were occupied and not hassling me to leave the store. Ella even gave them a prize when they found all the eggs! Great idea Fat Face Plymouth!!

Antwoord van FatFace - PLYMOUTH 2
Great service from Megan when we couldn't find sizes. Really helpful and patient.

Antwoord van FatFace - PLYMOUTH 2

Antwoord van FatFace - PLYMOUTH 2
I first saw the item that I purchased in a store in Plymouth but not in my size. Once I had a look on line I appreciated the ease of purchasing. The site was easy to operate and the delivery was good. Free returns if required but the size was perfect and quality very good.

Antwoord van FatFace - PLYMOUTH 2
We popped into to Plymouth FatFace store as this is our daughter's fav shop. At this time she is living in South Africa, so it's not something we can exchange if we get it wrong. We meet Chris, what a fantastic help he was. Very friendly and made us feel that we were not a nuisance, when we obviously were. We called our daughter discussing sizes. He even searched out a measuring tape for me. All the time smiling he went the extra mile to assist us. Thanks to Chris we bought three lovely dresses for our daughter. What a great asset to the company. Thanks to Chris we will be back.

Antwoord van FatFace - PLYMOUTH 2
I was served by Sophia at the Plymouth Store and I received excellent service with a smile.

Antwoord van FatFace - PLYMOUTH 2
Megan was very helpful locating a pair of chinos. The other staff were very friendly a pleasant shop to browse and purchase quality items.

Antwoord van FatFace - PLYMOUTH 2
I popped into the Plymouth Fat Face store just to take a quick look. I hate shopping and avoid it like a plague. I spotted a gorgeous jumper and found a denim skirt to go with it. Feeling overwhelmed with so many choices I wandered into the store some more. I needed to try them on. Well what happened next bowled me over. I was helped by two fantastic ladies, Kirsty and Claire. They went above and beyond by listening to my needs and bringing item after item down to the changing room for me to try. I accepted their help and was amazed at the outfits I tried on. Okay some were disastrous but they had a keen eye to what suited me more and off they rushed to bring an alternative. By the end of what seemed like a few hours I had so many clothes to choose from to buy I struggled to decide. I couldn’t thank them enough, they were so fun and brilliant to be around. They put me at ease and didn’t make me feel inferior or stupid. My whole life I’ve been useless at clothes shopping so this experience really boosted my confidence. Thank you both for being so incredible. Ps I hope you have a fantastic birthday party tomorrow. You deserve it!

Antwoord van FatFace - PLYMOUTH 2
Great quality products and arrived in store quickly for pickup. Lovely friendly staff who are helpful and great with the little ones.

Antwoord van FatFace - PLYMOUTH 2
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.