Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... Toon meer
Bedrijf heeft geantwoord
Easy to order online & collection from store - super sizing for tall & broad guy
Bedrijf heeft geantwoord
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, Verenigd Koninkrijk
- 01425 473639
4,7
Uitstekend
116 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very helpful staff.
A return and replacement was made so much easier by the helpful shop assistant.
5 januari 2023
Antwoord van FatFace - RINGWOOD
Hi Alan, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful
Very helpful, patient staff with excellent product knowledge and advice.
18 november 2022
Review zonder uitnodiging
Antwoord van FatFace - RINGWOOD
Good afternoon, Nigel
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Ringwood store.
Take care, JB
Good choices and delivery when expected
28 oktober 2022
Antwoord van FatFace - RINGWOOD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff were very helpful and…
The staff were very helpful and courteous. As well as buying a dress I had to bring back an item that was too small and that I had ordered online. I assumed they would post it for me so had wrapped the parcel, but they were able to reimburse my account there and then. Great service!
12 oktober 2022
Antwoord van FatFace - RINGWOOD
Good Afternoon Ruth,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Have a lovely weekend, KS
Lovely helpful staff
Bought shorts and sweatshirt for hubby- so difficult to find smaller sizes for blokes- perfect fit in xs
16 september 2022
Antwoord van FatFace - RINGWOOD
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - RINGWOOD
Good Morning Andy,
Thank you for your 5 star review. It is great to hear you are content with the service that we provided. Make sure you have a lovely weekend! -KC
As always a lovely visit to a FF store!
As always a lovely visit to a store where everyone helpful and non intrusive. The store was pleasant and had a nice atmosphere and attractive displays.
7 september 2022
Antwoord van FatFace - RINGWOOD
Good afternoon,
Thank you for your review.
I am so pleased to hear that your recent visit to our Ringwood store was a great experience. We hope to see you again soon.
Have a wonderful day!
Take care, CT
Just popped in this morning for a quick…
Just popped in this morning for a quick look at the sales rails and found a lovely striped sweatshirt which fitted well, so very pleased, The sales assistant was very pleasant and made my visit enjoyable
5 september 2022
Review zonder uitnodiging
Antwoord van FatFace - RINGWOOD
Hi Sue, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Having had a problem with e receipt I…
Having had a problem with e receipt I visited Whiteley shop. I was served my a most unhelpful assistant. I then went to Ringwood where the problem was quickly identified and sorted. What a difference a member of staff makes. Despite Whiteley being more convenient for shopping I would be reluctant to return there.
23 juli 2022
Review zonder uitnodiging
Antwoord van FatFace - RINGWOOD
Good afternoon Stephen,
Thank you for taking the time to leave a review.
I am so happy to read what a positive experience you had in the Ringwood store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your weekend DW
I was looking for a dress for my…
I was looking for a dress for my holiday. When I went to have a look in the Ringwood branch the ladies where soo helpful! I tried a few dresses on, however the one I fell in love with was to big and no smaller sizes available in store. The young lady was able to order me the correct size. Very pleased with the service received and I will definitely be coming back!
22 juli 2022
Review zonder uitnodiging
Antwoord van FatFace - RINGWOOD
Good afternoon Charlotte,
I am so happy to read what a positive experience you had in the Ringwood store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely weekend :) DW
Helpful stafff
It’s nice to go to a shop with helpful ladies so kind and very understanding I will always use this shop as long as the staff stay thanks to the team I love my outfit
Maria
21 juli 2022
Review zonder uitnodiging
Antwoord van FatFace - RINGWOOD
Good afternoon Maria,
I am so happy to read what a positive experience you had in the Ringwood store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Member of staff was very helpful and…
Member of staff was very helpful and friendly and the store seemed to have more of my size in stock.
14 juli 2022
Review zonder uitnodiging
Antwoord van FatFace - RINGWOOD
Hi Penny, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
Friendly service in Ringwood today
Friendly service in Ringwood today, and came away with a beautiful linen dress. Very happy
9 juli 2022
Review zonder uitnodiging
Antwoord van FatFace - RINGWOOD
Good Afternoon Ana
Thank you for your review.
I am so pleased to hear of your recent experience in our Ringwood store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
Always a good choice of garments and…
Always a good choice of garments and very helpful members of staff Always willing to help. Shopped at the Ringwood store although a small store the choice is always good.
23 juni 2022
Antwoord van FatFace - RINGWOOD
Hi Denise, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again! Have a great day, - ES
Good service in Ringwood store
15 april 2022
Antwoord van FatFace - RINGWOOD
Good Morning Andy
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Ringwood store. Please be assured that I have passed this onto the crew members involved for you.
Happy Easter. - EP
Great service as always ☺️
3 februari 2022
Antwoord van FatFace - RINGWOOD
Good Afternoon Alex
Thank you for your 5* review and for taking the time to pass on such lovely feedback to us.
I hope you have a lovely weekend!
- EP
Antwoord van FatFace - RINGWOOD
Hi,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace item. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.