Great selection of Summer wear, lots of choice for shorts and T shirts/short sleeved shirts. Always a well presented shop and pleasant and helpful staff. Perhaps not always the cheapest, but the quali... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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Lees wat reviewers zeggen
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Toon meer
Bedrijf heeft geantwoord
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Toon meer
Bedrijf heeft geantwoord
I bought items for my grandson online. Arrived very quickly, excellent quality as always. Unfortunately my daughter and I had duplicated our choices so I returned two items and exchanged them at a sho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Verenigd Koninkrijk
- 01788 576602
4,8
Uitstekend
199 reviews
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Love Fat Face
Love Fat Face - a recent discovery for someone in my late 60’s - who knew! Lovely natural fabrics in big sizes which is great when you need to skim certain areas! Online ordering can take a while to be delivered, but shop delivery means you can pick up and try on straight away in front of a nice big mirror with good lighting. The ambience in Fat Face stores is the best around in the high street I think. Keep going please!
16 oktober 2024
Antwoord van FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely coat
Really lovely coat. Beautifully made lovely and warm. Fast delivery. I love Fatface such beautiful clothes.
Rugby staff are really lovely too
😊 thank you.
4 september 2024
Antwoord van FatFace - RUGBY
Hello Dawn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - RUGBY
Hello Ben
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a good shopping experience...
I have a great relationship with the team at the Rugby shop. Great staff 👍
14 augustus 2024
Antwoord van FatFace - RUGBY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Staff were incredibly friendly
Staff were incredibly friendly and helpful. Sale was great too!
8 augustus 2024
Antwoord van FatFace - RUGBY
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Returning a wrong sized item to Rugby…
Returning a wrong sized item to Rugby Eliot Fields store was not a pleasant experience. Nothing seemed straight forward, served by an unpleasant member of staff, then debited for refund instead of being credited with no real apology (then having to wait for money to be refunded to account). It was the staff that let this experience down, not the product.
5 augustus 2024
Antwoord van FatFace - RUGBY
Hi there,
Thank you for taking the time to leave us your review.
I am sorry to hear about this, and we apologise for any inconvenience or disappointment caused. We will be sure to escalate this and pass your feedback on.
Take care. -GM
On line order but I ordered wrong size…
On line order but I ordered wrong size return was very easy
21 juli 2024
Antwoord van FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Simple and prompt
15 juli 2024
Antwoord van FatFace - RUGBY
Hello Nick
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff engaged in conversation…
Friendly staff engaged in conversation very tentative
29 juni 2024
Antwoord van FatFace - RUGBY
Hello Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always happy with the service and the…
Always happy with the service and the products.
Love the shop in Rugby and the staff
3 juli 2024
Antwoord van FatFace - RUGBY
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely love FatFace style
Absolutely love fatface style. Especialy their dresses. Rugby store staff are always helpful and nice. Thank you
28 juni 2024
Antwoord van FatFace - RUGBY
Hi there,
Thank you for taking the time to leave us your 5* review.
We are pleased to read your positive feedback regarding our items, and one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Antwoord van FatFace - RUGBY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
I ordered sandals to pick up in store
I ordered sandals to pick up in store, saving on delivery and of course then having the opportunity to browse, 3 pairs of socks for the price of 2 this time 😊 The sandals were exactly as expected, perfect fit. FatFace assistants are always pleasant and friendly in my experience ⭐️
24 juni 2024
Antwoord van FatFace - RUGBY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great staff
I made a return to the rugby store and the staff couldn’t have been more helpful. They were friendly and made shopping a pleasure
17 juni 2024
Antwoord van FatFace - RUGBY
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found our crew in our Rugby store to be so friendly and helpful during your visit to store. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Great online
A little disappointed I couldn’t get what I wanted in store and so I’ve had to pay postage! That said the online experience was easy and quick
10 juni 2024
Antwoord van FatFace - RUGBY
Good Morning,
Thank you for your review.
I am sorry that you couldn't find what you were after in store but I am glad you found ordering online quick and easy!
Have a great day!
Take care, ED
Went to collect a parcel from fat face…
Went to collect a parcel from fat face store… there was actually a flash sale event. So I have added to my wardrobe for the summer…saved lots of money.
Lovely clothes, timeless pieces. Oh and staff very friendly and helpful.
30 mei 2024
Antwoord van FatFace - RUGBY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
I was visiting Rugby and called into…
I was visiting Rugby and called into fat face. I saw trousers I like but but size and style not on show, an assistant asked if I needed help. Explained what I wanted and she went off to check the stock, came back with exactly what I wanted. Friendly, helpful staff. Great
29 mei 2024
Antwoord van FatFace - RUGBY
Hello David,
Thank you for sharing your recent experience in our Rugby store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Take care, ED
Antwoord van FatFace - RUGBY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - RUGBY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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