What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service as always from Fatface for this is the best way to buy as I buy from the tall range . Order on my phone then pick up or have the item delivered next day . Great quality clothing to . Whe... Toon meer
Bedrijf heeft geantwoord
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... Toon meer
Bedrijf heeft geantwoord
The return of the Click and Collect facility is brilliant. It enabled me to try on the garments at the store and make an instant decision about whether to keep them. Had they not been suitable, I coul... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
81 Market Street, KY16 9NX, St�Andrews, Fife, Verenigd Koninkrijk
- 01334 479726
4,7
Uitstekend
126 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very quick and efficient service
24 augustus 2025
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery to store was delayed by 4 days
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time. The sales assistant/manager wasn't apologetic, to the point it was like we'd inconvenienced her. Once we got our order, items in the purchase were damaged/stained. This was our worst experience to date.
14 augustus 2025
Antwoord van FatFace - ST ANDREWS
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Great and friendly shop
Great shop in St Andrews! Very friendly and helpful staff. 😊
14 augustus 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice shop
Received excellent service from the staff in store today - very attentive. Some great deals in store too. Will definitely be back.
5 augustus 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful
FatFace clothing is beautiful, it always has such a lovely feel to it. I particularly like the St Andrews shop as it’s not too big and overwhelming. The staff are super friendly, and they’ve recently updated their mirrors with Disney characters- some of them even wearing Fatface clothes. Well done to their team for creating such a lovely environment 👏🏻 and to the artist on the team adding in beautiful drawings, it was a lovely surprise to see
3 augustus 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface in St Andrews
I went to Fatface in St Andrews today. I had a voucher to spend and I encountered a bit of difficulty getting it put through. It all worked out in the end but throughout the whole process June and Niamh could not have been more helpful and pleasant. Thank you so much to them.
13 juli 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was in looking for a present for my…
Was in looking for a present for my wife. Staff were very knowledgeable and young lady Natasha was a great help as I was clueless. 1st time visiting the store but will definitely be back again 1dt class service
11 juli 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lady who served us was so helpful
Lady who served us was so helpful, put it as ease.vrry very helpful. A pleasure to shop in Fat Face.St Andrews.
1 juli 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and attentive staff
Helpful and attentive staff. Very clean shop and changing rooms
21 juni 2025
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a great experience
I had a great experience, very helpful and lovely.
13 juni 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and value
Great value. We love the quality and sizes of your range. Some items were too small but easily returned at local St Andrews store. Thank you.
13 juni 2025
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience- “retail therapy” at its best!
Have just spent a lovely hour in the St Andrews store and it was honestly one of my best shopping experiences in a long time! I was spoilt for choice, so many gorgeous things in stock at the moment. Staff are amazing (Sophie and Chiara I think?) They gave great, and honest, advice on what I was trying on and I managed to “limit” what I bought to 4 beautiful items which I know I will get plenty wear of! Thank you so much, will be back!
7 juni 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Best FatFace Store in the Area
I popped into the St Andrews store today to pick up a pair of jeans I had ordered in another store and had a fantastic experience. The click and collect process was prompt and effective - and free! As always the staff were wonderful, really helpful and went above and beyond to ensure I had a great customer experience. I will be stopping by more often!
4 juni 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face Rocks!
The St Andrew's fatface staff were outstanding!! They went above and beyond to help me out. I went in for a bit of holiday shopping and I was blown away by the lovely selection they had in store. The staff very kindly gave me advice on style and fit. Can't wait to wear my new Mariah Dress on my holiday!
2 juni 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service at FatFace St…
Great customer service at FatFace St Andrews!
I recently bought my partner a few pairs of shorts for our upcoming holiday, unfortunately they didn't quite fit, so I had to return them for an exchange!
Usually I dread having to return items to shops, but Natasha was super helpful and helped me find what I needed to replace the items.
Will definitely be returning to this branch!
20 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely and friendly customer service
Lovely and friendly customer service! Needed help finding some specific earrings for a graduation event and they were very helpful!
3 juni 2024
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
What a welcome…and exemplary customer service
Just picked up my new baby blue summer dress from the team at Fat Face and as ever met with the sunniest welcome and they remembered I was going to Berlin with a St Andrews T-shirt for a friend. Is that not the beat service you could ask for. Thank you ladies see you again soon…if my husband will let me 😜
3 april 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Popped into Fat Face in St Andrews with…
Popped into Fat Face in St Andrews with my wife. Lovely shop and fantastic service. We will be back
5 stars all round
28 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - ST ANDREWS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.