FatFace - ST IVES Reviews 

Went for some retail therapy and definitely got it at Fatface today. I was served by a lovely young lady who helped me get a whole load of items. A real treat to have someone treat me like a person and not just a sale. Plus ended up having a second purchase as I left the shop. A credit to Fatface!

I purchased the olive green purse & a teal handbag for my daughter’s birthday. I ordered online & the items were delivered to the store the next day. Easy process & prompt delivery.
Lovely quality, my daughter loves her gifts! They appear well made & the colours are beautiful. Very happy with my purchases. Great service.

Easy to order products, delivery to shop was on time, & staff in shop made collection painless.

Had a great trip to St Ives today and especially fun visiting Fatface. Full of lovely colour and summer atmosphere. I ended up buying a gorgeous green shirt as modelled by the cheeky chap who served us. My husband found a new friend whilst chatting away to Jonathan who convinced Paul to buy a slightly brighter shirt than I expected. Great Job!!

A day in St Ives....My bro in law was freezing! We popped in to an amazing welcome from Ariana and Jonathan...spotted a cool blue jacket..was actually a tad too big...suggested a smaller one...Perfect! Thank you 😊 🙏 so much!

Popped into the store today to be greeted by two lovely ladies. Louise in particular went above and beyond to help me and my husband is over the moon with his new jeans. Excellent service so thank you 👌🏻

I went into Fatface as I had seen a top online that I wanted. Unfortunately the store didn't have one in stock but the staff member was really helpful and ordered it for me. I love this cosy store, the staff are always so smiley, welcoming and helpful. Thank you 😊

Really cold visit to Cornwall this week but it was helped as a visit to St Ives where I was served by Ariana who helped me chose some pieces of clothing to try and and although I didn’t buy them today because of me leaving my phone in my accommodation. I am visiting the store again soon as popping down to St Ives to visit again and will definitely be purchasing the items. It was really appreciated to be dealt with by someone who genuinely just wanted to help and not push the sale and to make me feel and look good in the clothes I tried on. I will be back in tomorrow thank you !

Went into the store today to look for dresses but ended up buying a hoodie and tee shirt. Louise who served me also helped me by holding my dog while I tried things on and giving my dog treats. It was a very relaxed and warm& friendly feel to store. Will probably be back soon and so will be dog (woof woof) !

The birthday present did not arrive in time. I ordered on line and received an email stating that it was in store but it wasn’t. It was not the fault of the store but the handler Next retailer.

The clothes where for old people don’t bother looking in the rest of it and not a good size range either was really annoying I couldn’t find anything for my age rage 20s the shops in St Ives have lost out on money

Ordering online was very easy. Had my item delivered to store (St Ives Cornwall) Unfortunately my item didn't suit so returned to same store where refund was no problem at all. Very helpful and friendly member of staff sorted it all out. Thank you
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Whilst in st ives I popped into fatface as I saw something in the window I really liked.
Staff were really friendly and the guy that served me was very helpful and friendly and talked me into adding accessories to my outfit!

Easy ordering system reliable delivery into local stores friendliness of staff on pickup easy and straightforward if wanting to return good all round service

Did exactly what it said on the tin.
On time, perfect condition,
Excellent quality 👌

I have to say I shop in the St Ives store quite regularly, all the staff are fantastic and super friendly. Jonathan and Louise are a particular credit to your store.
always very friendly and chatty, much welcomed advice and help with sizes etc and any help needed.

A thank you to the young woman, Hetty, who made my experience all the better with her positive and charming attitude. There wasn't a single issue she couldn't put right with a smile on her face, a lovely person!

Love FatFace clothes .. Easy to order and convenient to pick up from store ... Thank you :)