Always a good experience dealing with fat face not matter if you keep the item or not in this case the trousers were to big and no problem to return them
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
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Lees wat reviewers zeggen
Staff extremely polite and friendly. Unfortunately the dress I chose was not as nice on me as the model in the store. However it will not stop me being a customer.
Bedrijf heeft geantwoord
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Toon meer
Bedrijf heeft geantwoord
Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Verenigd Koninkrijk
- 01786 445301
4,8
Uitstekend
87 reviews
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Always a good experience dealing with…
Always a good experience dealing with fat face not matter if you keep the item or not in this case the trousers were to big and no problem to return them
18 juni 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff extremely polite and friendly
Staff extremely polite and friendly.
Unfortunately the dress I chose was not as nice on me as the model in the store.
However it will not stop me being a customer.
16 juni 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleasant and helpful staff
Very pleasant and helpful staff. Accommodating my requests for ordering and returning items
9 juni 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always nice new stock coming in
Always nice new stock coming in , both ladies and men ! Good quality ! Love fatface
28 mei 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Parcel pick up was easy and straight…
Parcel pick up was easy and straight forward. Item was good quality and fit.
30 mei 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Cardigan
Did not have in store so they ordered online for me and was available to collect the following great service would certainly recommend
9 mei 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Miss Coleen
Just happy & much easier for me to return this shop! I love it and always fit in me!!
26 april 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from Stirling Fat FaceFace…
Great service from my local FatFace store in Stirling. Very helpful smiley staff. Happy with my pink stripe long sleeve top. Returned the Ria top ... Lovely neckline embroidery but sadly too long. More petite sizes please.
25 april 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality
I buy a lot of clothes from Fatface for their quality, fit and tall sizes - for both me and my boyfriend.
Staff in Stirling shop are always helpful too
25 april 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good quality clothing
Very good quality clothing. Stylish and practical. Good delivery and easy to return.
17 april 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So easy to order
So easy to order. Great staff at Stirling store. Great quality comfortable socks.
28 maart 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Stirling
Staff in the branch was very pleasant and helpful, also efficient in dealing with my query.
31 januari 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality
I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibrant, the material is good quality and the staff are always pleasant
10 januari 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Returning one item from my internet…
Returning one item from my internet order. Efficiently & pleasantly achieved.
7 januari 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Placed my order online which I received…
Placed my order online which I received quickly. I stupidly ordered 2 items exactly the same. I returned the extra item directly to the store which was very straight forward. The staff were lovely and very helpful and received my refund promptly into my bank account. Will definitely use website again
4 januari 2026
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great returns policy but staff member a bit stressed.
Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me not to put all returns items on counter at once and that they had to be dealt with receipt by receipt. I got thus, but her manner could have been less terse. But maybe she had had a difficult day, so I tried to do exactly as she said.
5 december 2025
Antwoord van FatFace - STIRLING
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Staff were very helpful and efficient
Staff were very helpful and efficient. Products excellent quality, decided to keep all three items
27 oktober 2025
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and efficient
Placed my order with FatFace
The process was very efficient and my order arrived at my local store even earlier than anticipated.
The staff at the store were very friendly and helpful when I went to collect my order.
27 augustus 2025
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothing good service and reasonable prices
Friendly and helpful assistance
14 augustus 2025
Antwoord van FatFace - STIRLING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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