Field & Flower Reviews 

582
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Field and flower are truly the place to go especially when Xmas is around the corner . Products that are first class and never disappoint . Xmas Hams are a must everyone !!!! It’s fantastic to co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not only do Field and Flower provide exceptional quality products, but they are committed to the welfare of the land, animals and farmers which are an integral part of their products. It is so good to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I absolutely applaud and support this company. I really care about the quality of the food I eat - and I care about animal welfare and the future of the planet too. I truly believe a proper human di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Products of usual high standard. 4 pies ordered as part of delivery. 2, disappointingly, had very short use-by dates, which has not happened before when ordering from FF. No option other than to fi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vleesproductleverancier
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Geschreven door het bedrijf

We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

582 reviews

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4,7

Alle reviews

(582)

72 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent quality products and brilliant customer service

We have been with the team since Covid when shopping was difficult and we have had no major issues and the products they supply are always top quality. We have had 2 minor issues but a quick call to the customer service team has always quickly resolved our problems and the staff are very friendly. I would highly recommend this company based on over 6 years of excellent service.

31 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Good afternoon Sue,

Many thanks for your support over the last six years!

Your kind words mean so much to us as a small business. We are very happy to hear that you have always received top quality products and a friendly service from our Customer Experience Team. Two minor issues in six years is not bad going! ⭐🍴🐷

We truly approceiate your recommendation and five-star review. I will share this with the team here at F&F.

Have a wonderufl afternoon.

Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

Everything I have ordered from Field…

Everything I have ordered from Field and Flowers has always been high quality, meat, fish and Christmas boxes and everything without exception is delicious.I am thrilled to support farmers and fisherman from the West Country who produce such high quality food with high animal welfare standards.The delivery has always been on time and packaged well.
Any question or query that I have ever had is always been dealt with immediately with very helpful and courteous staff.
Field and Flowers are a great company - keep up the good work!
Fay Harrison

30 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Fay,


Many thanks for taking the time to leave us such a fantastic five-star review. ⭐


We’re truly grateful for your kind words and support.


We’re thrilled to hear that you’re enjoying our products and that your deliveries have consistently arrived on time. It’s also wonderful to know that our customer experience team has been responsive, helpful, and courteous throughout your journey with us.


Your feedback means a great deal to our team, thanks for helping the herd to spread the word! 🐮


We look forward to delivering to you again soon.


Thanks again for supporting us, Fay!


Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

This is superb quality food

This is superb quality food, which comes from farmers working to provide sustainable and cruelty free real food. We have been fortunate to be able to order from F&F and feel confident in the husbandry of the animals . The supply of good meat and fish isn’t cheap of course, we eat less but better quality as far as we can. Customer service is prompt and helpful even when there has been occasional delivery issues with 3 rd party.

28 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Michele,


Thank you so much for your wonderful five star review!⭐


I'm so pleased that you have been enjoying our services to date. It is great to hear that you feel confident in the husbandry of our animals, as this is one of our main priorities here at Field & Flower.


I appreciate that it can be hard in the current economic climate to afford higher quality products. We have now launched our values range to try and help our customers receive good quality products for a great price. We hope this will make it easier for everyone to shop with us, and our prices are always being reviewed.


I am thrilled to hear that you have received prompt and helpful customer service. Ellie and I are always on hand to help.


As always, thank you for your support of both us and our British Farmers🐮


Have a wonderful afternoon.


Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

Best sausage rolls...ever!

My first box arrived as a gift from my sister (yes I have the best sister), following some recent health and medical tests.
I cannot fault any of the carefully selected items, which are all suitable for my restricted diet.
I have been a sausage roll fiend for over five decades, and the "bake at home" sausage rolls are the best I have ever tasted, by a country mile!
Thank you Nicky, and thank you to all the producers at Field & Flower.

20 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Good afternoon,


Thank you for leaving us such a wonderful review, and what a fantastic sister you have!


We are so pleased to hear that the sausage rolls have been such a huge hit! Especially from such a sausage roll conisuer 😃 I can imagine you have tried a fair few over the last 5 decades!


We hope that you will become a regular customers so that we can supply you with many more!


Have a wonderful afternoon.


Best wishes
Stacey & The Team

Beoordeeld met 5 van de 5 sterren

Extremely customer friendly

Extremely customer friendly, even called me up after my first purchase to see if I was happy with the order and sign up process etc. I was recommended this company by a good friend and I will be recommended to my friends and family too. Also the quality of the produce is unbeatable!

9 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Lucy,

Thank you so much for your wonderful review!⭐

I'm so pleased that you have been enjoying our service so far. It was lovely to speak with you after your first delivery as well! It's really important for us to know that our customers can reach out whenever they need to, which is why we like to make contact.

Thanks again to your kind friend for recommending us. It's always exciting to welcome new members to the herd - hopefully I will get the chance to speak with some of your friends and family too!

As always, thank you for your support of both us and our British Farmers🐮

Best wishes,
Ellie

Beoordeeld met 5 van de 5 sterren

Best food out there and the best part…

Best food out there and the best part about field and flower is I’m supporting British farmers and producers
Highly recommend
Paul

15 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Paul,

Thanks again for leaving this wonderful review! We really appreciate the 5 stars⭐

It's great to hear that you are enjoying the products our British farmers prepare for us. Your support means that we can keep offering the best meat you can buy!

We look forward to receiving your next order.

Best wishes,
Ellie & Stacey

Beoordeeld met 5 van de 5 sterren

Exceptional quality and service...

We have been using Field & Flower on a regular basis now and found the quality of their products and their Customer Service exceptional. We particularly like the range of products available, all ethically sourced. The new range of Ready Meals are a favourite - just like homemade and so easy to cook.
I must not forget to mention the charming and helpful Customer Service girls - happy to answer any queries that arise with orders. Well packed chilled orders delivered quickly on the day chosen by the customer.
All in all Field & Flower are a real gem in the marketplace. 10/10

24 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi there,

This is such a wonderful review!⭐

I'm so glad you are enjoying our range. We pride ourselves on animal welfare and ethics, and it's wonderful to hear that these things are important to so many of our wonderful customers as well. This was a leading factor in the development of our new range of Ready Meals. It was important to us that all of the meat in them was the very same meat from our range, so you can enjoy a night off from cooking without compromising on an ethical, delicious meal!

Thank you for your kind words about myself and Stacey. Our customers are the reason we get to do what we love - it really is our pleasure to help.

Thank you again for your continued support. The team look forward to preparing your next order🐮

Best wishes,
Ellie & Stacey

Beoordeeld met 5 van de 5 sterren

Very good and fine meat.Burgers

Very good and fine meat.Burgers, were very enjoyable.Very good prices for the quantity and quality of meat.Would highly recommend for a bbq.

11 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Jimmy,

We are so pleased that you chose us for your BBQ this year! Thank you for taking the time to leave us a 5 star review💫

It's brilliant to hear that you feel our pricing is fair for the quality and quantity of meat you receive. We have various ranges across our website from our Values Range to our Member's Exclusives, and this helps us to cater for everyone.

The heat is still pushing on at the moment, and our BBQ page is still live on the website. If you have any burger flipping left in you then you know where we are.

Thank you for your support🐮

Best wishes,
Ellie & Stacey

Beoordeeld met 5 van de 5 sterren

I have been subscribed with Field and…

I have been subscribed with Field and Flower for a couple of years at least. The quality of the meat is amazing as it is their service. What I like it's that you can modify the contents of your box. I ordered also my Christmas dinner last year and I had so many compliments for the dinner.

10 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Carmen,

Thank you for the 5 star review!⭐

We're so pleased to hear that both our products and service have been top notch. Our subscription service really is flexible which allows you to try our whole range and find your favourite products! It's great to be able to sit down and choose exactly what you fancy at the time🍽️

We are almost ready to start preparing for Christmas again here, even though with the current heat it feels wrong! It's great to hear that everyone enjoyed their dinner, and we are really glad to have been a part of that.

Thank you for your support over the last few years. We hope to have the pleasure of having you as a customer for many more to come😊

Best wishes,
Ellie & Stacey

Beoordeeld met 5 van de 5 sterren

Excellent customer service as well as high quality meat

I have been a Field and Flower customer for many years. The meat is consistently high quality and the customer service is second to none. There were problems with DPD delivering my latest order and Ellie and Stacey were very helpful, chasing up DPD, organising a replacement order for a couple of days time and then, when the order did finally turn up last night, saying that I could still have the replacement order, but for free.

9 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Jill,


Many thanks for leaving us such a glowing review.


I am thrilled to hear that you were happy with our services and that we were able to resolve this delivery issue for you. It was the least we could do, many thanks for your support over the last 100 boxes! ⭐

We can now call you a super fan! Thank you for being such a valuable member of the herd. 🙏


Have a wonderful day and do stay cool in the heat.


Best wishes
Ellie & Stacey

Beoordeeld met 1 van de 5 sterren

My box was left outside my apartment…

My box was left outside my apartment block on a busy street, and the customer service team has the nerve of trying to blame me for it, stating that I put my safe place as outside the front door of my apartment. Yet in the delivery note i clearly stated, 'place at my door'.

I'll be taking my money elsewhere. Won't be back.

3 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Good morning,

Many thanks for leaving this review. Sadly, I was expecting it after your box was delivered to the outside of your apartment block last Friday, and the driver was not able to take this to your flat door.

We are very sorry that this caused such inconvenience and distress. As soon as we were made aware of this situation, I contacted DPD and requested the driver go back to redeliver your parcel. The advisor at DPD asked us to contact you as the delivery instruction on the account said 'place at my front door' and they were after some more information as to how to gain access to the apartment block to take your parcel to your flat door. The reason they request this information is to make sure all goes well with the delivery, and give the driver as much information as possible, not to add blame. We believe the driver got confused with which door to leave the parcel at on this occasion, and sadly, left it at the front door of the main apartment block.

I am very sorry this caused you such distress. I tried to call you on two occasions to discuss this with you and resolve the situation, but unfortunaltely the line disconnected on both occasions. We have refunded the delivery fee and logged a complaint with our courier for you. I am sorry that you did not wish to resolve this issue, and, as requested, I have now passed your details to our IT Team to delete your account.

Many thanks for your support over the last three boxes. I am sorry that your last delivery was not a success.

Best wishes
Stacey & The F&F Team

Beoordeeld met 5 van de 5 sterren

very helpful and friendly…

very helpful and friendly always. Excellent produce

3 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Sheila,

Happy Friday!

Many thanks for your kind words.

We are so pleased that you have found the team here at F&F to be friendly and helpful. We like to think we are a happy herd down here in Somerset. 🐮

It is great to hear that you are enjoying our products. We appreciate your support.

Wishing you a wonderful weekend.

Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

I tested this companies delivery on…

I tested this companies delivery on quality , timing and service with my first box. Now I'm on my 7th ! excellent quality meat , cheese , yogurt.... excellent delivery and really lovely staff . they deserve continued success .

Here's to our British Farmers!!!! We need you

1 juli 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Good afternoon Jane,


Thank you for leaving the F&F Team such a fabulous review! ⭐


I do agree with you - the staff here are incredible! There is a really supportive team behind the scences here at F&F, who are all working towards the same goal with the same work ethic. I am pleased this comes across to our customers.


I love that your first order was a 'test' and that we passed with flyer colours! You must be approaching your 10th box which means you will get access to our members exclusive range and £10 off your order very soon! Enjoy!


Wishing you a wonderful day and thanks for taking the time to share your feedback.


Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

A Great Company to Deal With!

I have never been disappointed with my orders from Field & Flower which always arrive on time. Their products are first class and the new ready meals are delicious and easy to cook. Much nicer than supermarket ready meals too! The choices on the website are amazing and the service is second to none. In fact, their customer service is the best I've come across. Would highly recommend this company all round.

5 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Good morning Doreen,

Many thanks for your wonderful review. I am very pleased to hear that you are enjoying our new ready meal range! It is great to finally have these products on the website after a lot of hard work behind the scenes.

I am very proud to read that you feel our 'customer service is the best you have come across'. Ellie & I work very hard to make sure all of our customer enquiries are dealt with quickly and efficiently, with kindness and care. We always aim to resolve any queries that our customers may have and keep everyone in the herd happy. 😃

We truly appreciate your custom and this glowing review.

Have a wonderful Wednesday!

Best wishes
Stacey & The F&F Team

Beoordeeld met 5 van de 5 sterren

Delivery in hot weather

I have just received my normal meat delivery. It was extremely well packaged with lots of cool packs to keep everything nice and cold in this extremely hot weather 33c. It had to come up to Wirral so Field and Flower ensured the meat was well insulated against the heat.Well done Field and Flower

26 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Pat,

Many thanks for your email. Hasnt it been hot! ☀️

The team here at Field & Flower have all been up against it in this severe heat. We have been taking precaustions to try and make sure the temperature of all our boxes stay cool. We have used extra ice packs, our carcboard liners AND our silver liners. Therefore, I am extremely thrilled to hear that your order was well insulated and well packaged on arrival. It is great to know that our liners are doing their job!

We hope you managed to stay cool in the heat, and we hope you enjoy your order.

Many thanks for leaving us a review.

Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

Excellent provider of British meat and fish

An excellent provider of great quality meat and fish, responsibly sourced from British producers.
Their phones are answered quickly by actual people NOT AI BOTS which is an absolute game changer for customers in this age of robots who can’t understand customers needs!!

24 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Good Morning from The Team here at Ops (no bots👾 )


Thanks for your kind words and wonderful review. I am thrilled to hear that our Customer Experience Team have still been answering your calls quickly and efficiently in this heat. We love speaking with our wonderful customers and having personable conversations, this is just not possible when dealing with AI.


Ellie and I will always be at the end of the phone ready to chat, and no amount of AI will ever change that!


Wising you a wonderful day and I hope you are able to keep cool in this extreme heat. 🥵


Best wishes
Stacey & The F&F Team

Beoordeeld met 5 van de 5 sterren

I tried their Sustainable Fish Pie…

I tried their Sustainable Fish Pie Ready Meal today. It was absolutely delicious and surprisingly filling. Very easy to cook and serve, too!

19 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Jacqueline,

Many thanks for taking the time to leave us a review.

It is great to hear that you enjoyed the Fish Pie Ready Meal 🐟
This is definaitely a firm favourite amongst the F&F family (along with the Lasagne). We truly appreciate your feedback and we hope that you will continue to enjoy some other ready meals in our range.

We hope you have a wonderful week in the sushine ☀️

Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Good value food within the free range sector - reassuring that the team seem to have animal welfare and sustainability as a top priority. Had a great experience with customer service with their recent ready meal promotion.

9 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Deya,

Many thanks for leaving us such a lovely review. ⭐

You are correct, animal welfare and sustainability are two of our top prioritise here at F&F, and they will always remain very important to us.

I am pleased that you found our customer service team to be helpful too. We take great pride in delivering excellent customer service, and we work hard to maintain a high standard.

We hope you are enjoying the sunshine.

Best wishes
Stacey
Best wishes
Stacey

Beoordeeld met 5 van de 5 sterren

Highly Recommend Field & Flower

We have no hesitation whatsoever in highly recommending F&F. The website works; we manage our subscription easily and the customer service has proven exceptional. Most importantly of all, EVERYTHING is ethical and completely delicious. Our favourite, above all others, is the Dry Cured Smoked Horseshoe Gammon. F&F deserves supporting because they are doing absolutely everything right, for the right reasons and making our world a whole lot better.

10 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Wow! What a wonderful review. Thank you for your kind words on our produce, customer service and ethos; we are very glad to hear that you find our products delicious. It is always lovely to hear that our meat boxes are being thoroughly enjoyed. The Dry Cured Smoked Horseshoe Gammon is most definately a big hit within the herd.

I have shared your review across the business to give everyone a boost in this scorching 30 degree heat🥵 I'm pleased that you've had such a good experience and we thank you so much for your continued support.

Enjoy the sunshine ☀️

Best wishes
Stacey & The Team

Beoordeeld met 5 van de 5 sterren

4 hour slow braised beef ragu-with strozzapreti pasta

My goodness this was a freebie with my subscription order. It was totally delicious, I don’t usually buy ready meals because I don’t know the provenance of the meat but when they’re made by Field & Flower I can trust where the meat is sourced. You have to try this. I served it with some Parmesan & a side of steamed cavolo Nero.

9 juni 2026
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Good Afternoon,

It's so lovely to hear from you. Your message has definitely brightened our day! 😃

It is always nerve wracking when we launch new products here at F&F. It requires a great deal of time, research, product testing, problem solving, designing, decison making and commitment. Therefore, it is extra special to receive such wonderful feedback about our new ready meals and our ragu.

All of the team here at Field & Flower will be thrilled to read your review, as it has taken such hard work to get to this stage. We are very proud to have launched a range that delivers convenience without compromise, and it is great to hear our customers are already enjoying our new creation.

Many thanks for taking the time to leave us a review, and I hope you will continue to enjoy all of the other products in this new range. 🍴

Best wishes
Stacey & The Team

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