Findmypast Reviews 2.555

TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I use Find My Past quite often, has great documents, newspaper articles and information on United Kingdom e.g. England, Ireland. The site is easy to manoeuvre through and its user friendly. It's on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Interface is hard to use. In the search parameters, I'll be specifically looking for baptism records in Ireland, and it will give me unrelated records for land ownership or something similar in Englan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I appreciate the link with FamilySearch.org because I can go straight from a relative's details page on Family Tree and find the search form on Find My Past pre-populated. I appreciate the filters, to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The sites fairly easy to use and I’ve found a few really helpful records that I couldn’t locate anywhere else. The search function works well most of the time, although it can take a bit of trial and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Genealoog
  2. Vereniging of organisatie

Geschreven door het bedrijf

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.

Free cancellation within 14 days of Findmypast subscription.

Your choice to cancel

If you change your mind or for any other reason decide you do not want a Findmypast Subscription or Credit package, you may cancel your order within fourteen days after the day on which the contract is entered into (Cooling-Off Period) without giving any reason and we will give you a full refund. Check out our Terms and Conditions for full details.

Contactgegevens

3,9

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

I find putting in diffetent variations…

I find putting in diffetent variations or combinations of names and dates brings back more and different information.

9 april 2026
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Antwoord van Findmypast

Thank you for your review of Findmypast. You’re absolutely right — trying different name and date variations can often uncover new and unexpected results, so it’s great to hear you’ve found this approach useful. We’re pleased it’s helping you discover more information in your research.

Kind regards,

Findmypast

Beoordeeld met 4 van de 5 sterren

newspaper search very helpful in…

newspaper search very helpful in discovering more "colourful" information about family

2 april 2026
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Antwoord van Findmypast

Hello Heather,  

Thank you for your review of Findmypast.

We're happy to hear you have enjoyed diving into our newspaper archives and wish you the best of luck delving deeper into your family history with us! 

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 5 van de 5 sterren

New records always appearing

As records become available Find My Past notifies me and I check them with my existing records.

10 april 2026
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Antwoord van Findmypast

Hi Brian

Thank you for your review of Findmypast. 

We are happy the new records added to the site have been useful to you. We do add new records each Friday. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Incredible resource!

What a great resource for surprising finds. I found articles in English newspapers that mentioned my German ancestors! The collections feature is especially useful for organizing newspaper articles by topic or surname and for sharing with other researchers.

21 maart 2026
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Antwoord van Findmypast

Hello, 

Thank you for your review of Findmypast.

We're happy to hear you have had success when diving into our English newspapers and are taking full advantage of our new collections feature! 

We wish you the best of luck with your research and delving deeper into your family history with us. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 5 van de 5 sterren

I was able to find records that are not…

I was able to find records that are not available on Ancestry.

26 maart 2026
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Antwoord van Findmypast

Thank you for your review of Findmypast. It’s great to know you found unique records on our site. 

Kind regards, 
Findmypast

Beoordeeld met 5 van de 5 sterren

Customer service did not reply

Customer service did not reply. I'll update this if I do hear from them. UPDATE: Findmypast responded with kindness and a fair resolution. Thank you.

1 april 2026
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Antwoord van Findmypast

Good Morning

Thank you for taking the time to rate us and I am sorry you have not yet had a response to your query 

Our customer service hours are 9am to 5pm (GMT) 

I can see your email arrived yesterday evening after our customer service hours had ended, though our customer service team has now reached out to resolve this query for you.

Kind regards

Findmypast Support

Beoordeeld met 5 van de 5 sterren

I use Find My Past quite often

I use Find My Past quite often, has great documents, newspaper articles and information on United Kingdom e.g. England, Ireland. The site is easy to manoeuvre through and its user friendly. It's one of my favourite sites for overseas research.

29 maart 2026
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Antwoord van Findmypast

Thank you for reviewing Findmypast Michelle 

We are happy to hear you are enjoying the site and the features we offer. 

I will pass on your comments. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 1 van de 5 sterren

avoid

rubish avoid its not what it pretends to be

16 april 2025
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Antwoord van Findmypast

Thank you for reviewing Findmypast Denise 

We are sorry to hear you are unhappy with the site 

Our Customer Support Team will be in touch in due course 

Kind regards 

Findmypast

Beoordeeld met 3 van de 5 sterren

Interface is hard to use

Interface is hard to use. In the search parameters, I'll be specifically looking for baptism records in Ireland, and it will give me unrelated records for land ownership or something similar in England so I have to go back and check baptisms and Ireland. It's also kind of circular, but I do appreciate that it shows when I've looked at a record. Although sometimes there's repeats of the first record I searched so I have to look at all of them. I also appreciate that there's a lack of records for the period I'm looking at, 1820-1860.

21 maart 2026
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Antwoord van Findmypast

Thank you for reviewing Findmypast Thomas 

We will pass on your comments, we do offer a help section onsite https://www.findmypast.com/blog/help 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

I was excited to find parish records…

I was excited to find parish records for a family I was researching for a friend. It is user friendly and I love the ability to download/print records. My only complaint is that I find it a bit pricey.

22 maart 2026
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Antwoord van Findmypast

Thank you for your review of Findmypast. 

Kind regards,
Findmypast

Beoordeeld met 4 van de 5 sterren

The site I use most for my British family history research

I appreciate the link with FamilySearch.org because I can go straight from a relative's details page on Family Tree and find the search form on Find My Past pre-populated. I appreciate the filters, too, because they help me to zero in on what I'm looking for. I also appreciate the range and number of record images that Find My Past provides, although the range and number could be even better. I find the National Burial Index and the index to wills very useful. Find My Past is the site I use most when I'm researching family who lived in the British Isles.

19 maart 2026
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Antwoord van Findmypast

Thank you for reviewing Findmypast Rebecca 

We are happy to hear you are enjoying the site and will pass on your feedback. 

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), 

For any account queries you can contact our Customer Support team via email, telephone
or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

FMP has church records I cannot find…

FMP has church records I cannot find anywhere else online. However, you need to expand the search parameters.

20 maart 2026
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Antwoord van Findmypast

Thank you for your review of Findmypast. 

Kind regards, 
Findmypast

Beoordeeld met 4 van de 5 sterren

Dicoveries not found elsewhere

I can find alot on Find my past I can not find elsewhere.
I wish more countries were available for searching like France
A little pricey but worth it when you mke a discovery

18 maart 2026
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Antwoord van Findmypast

Thank youo for your review of Findmypast.

Kind regards,
Findmypast

Beoordeeld met 1 van de 5 sterren

Be careful of the "Free Trial Period"

the company advertises free trial period and like every other similar subscription service demands credit card information in the hope that the subscriber will forget to cancel. I was not impressed with the service and of course I was one of those people who was charged for a one month subscription without any notice from the company that my free trial period was expiring.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Findmypast

Thank you for reviewing Findmypast Bill 

We are sorry to hear you are unhappy with the free trial auto-renewal process.

We do offer a cooling off period regarding cancellation.  

If you would like to discuss your subscription/actioning a cancellation, please contact us at support@findmypast.com

Kind regards, 

Findmypast

Beoordeeld met 5 van de 5 sterren

Easy to use Find my past App.

Easy to use Find my past App.
Extremely informative and helpful
I found it to be a App I would recommend.
Thankyou Carleen Sinclair

9 juni 2025
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Antwoord van Findmypast

Hello Carleen, 

Thank you for your review of Findmypast.

We're happy to hear you have been enjoying the Findmypast App so far and wish you the best of luck with your research! ]

If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Beoordeeld met 4 van de 5 sterren

Made few good discovery

24 februari 2026
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Antwoord van Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We are pleased to hear you have had some discoveries through our site! We wish you success in your ongoing research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Findmypast.com is the best for Irish Genealogy

Findmypast.com is in my opinion the best source for researching Irish genealogy, which is so difficult due to the destruction of the Public Records Office in Dublin in 1922 and with it 700 years of records. Remember, you also need to incorporate Irish geography into the search. See John Grenham's site for help there.

23 februari 2026
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Antwoord van Findmypast

Good Morning

Thank you for taking the time to provide feedback!

It's lovely to hear you have been enjoying our Irish record collections and we have forwarded along your comments 

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 3 van de 5 sterren

The sites fairly easy to use and I’ve…

The sites fairly easy to use and I’ve found a few really helpful records that I couldn’t locate anywhere else. The search function works well most of the time, although it can take a bit of trial and error to narrow things down. I do wish some records were easier to access without upgrading, but the document quality is generally good, and the hints have pointed me in the right direction more than once. It’s not perfect, but it’s definitely a useful tool for anyone researching their family history

25 april 2025
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Antwoord van Findmypast

Thank you for reviewing Findmypast Kinzi 

We are happy to hear you are finding the site useful. 

We will pass on your feedback, we do have some helpful blogs which might help in the future.  https://www.findmypast.com/blog/help  

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Guernesy.

So much information about Guernesy, which is my focus.

18 februari 2026
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Antwoord van Findmypast

Thank you for your review of Findmypast.

Kind regards
Findmypast

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