Finlandia Pharmacy and Natural Health Centre Reviews 

Great products. Fast delivery. Good resource staff.

Friendly helpful people at the other end of the phone was appreciated.
Prompt delivery and package wrapped well.
Thank you!

Staff was wonderful. I gave one less star because some items were not available and I could not complete my order online due to a system issue. Kami and Andrew were responsive to the problem and assisted me in completing my order.

Continuous issues regarding on-line orders: 1) Charging for products which are not in stock, or not available resulting in merry-go-round of credit card charges then refunds and e-mail apologies.
On-line website shopping is under-par, for years now.

The staff at Finlandia were super helpful in offering me replacements for items that were out of stock, and they even kindly added to my shipment a separate ordered I had made for pickup. Grateful for such great selection and great customer service!

Very glad to catch your generos sale, procedure went very smooth, however only disappointment was not having synchronized on-line inventory, (and you need to train bit more your employees as customer services prospect), I hope you run your sale again soon, but regardless im your regular customer sale or no sale. Thanks for great services.

excellent service, range of products, senior's discount, regular sales

Great selection, always find what I need, fast shipping

Received quickly but back ordered so I only received one of 2 items ordered and will have to order again as told you don’t do back orders. Product is fantastic

Helpful herbal staff made my custom tincture with no problem— they had all the ingredients and organized the label clearly

I ordered $200 worth of on sale products online with a promised discount of $50 off for $200 purchase. Then received an email saying “sorry, website was inaccurate and we are out of that product and won’t take orders. So, we lost the sale, discount and no product. Empower plus which we want to buy regularly for our large family.

Hope you can help,
Kathryn

Prompt delivery. Didn't give full 5 stars as you didn't have all the products I ordered.

my Bells Herbal Allergy was only partially filled, and instead of ordering more products to fill the order I was given a refund. disappointing. Otherwise the sevice is good. thank you

Staff were very friendly and know their products.

Willing to provide website special discount as a walk-in customer.

Flexible and fast service.

Order was quick to ship and accurate. Glass bottles were packaged properly, no breakage. Much better than the breakage from not very "Well" packed shipments from other online retailers.