First Student works with WHPS to move 275 children from 11 elementary schools to three different rehearsal sites, weekly for 16 weeks! They take care of our children, doing so on time and with great c... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The transportation for our recent trip was flawless. The driver arrived on time and our students were returned to campus at exactly the time we indicated.
Buses showed up as expected and drivers were professional - only issue was I was supposed to get a confirmation call the day before the event but never received it, and had to call a few different tim... Toon meer
The busses arrived on time for departure from the school and the venue. All bus drivers were friendly and made sure that the children were following bus rules.
Bedrijfsgegevens
Over First Charter Bus Rental - CREC
Geschreven door het bedrijf
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contactgegevens
68 Alna Lane, 6108, East Hartford, CT, Verenigde Staten
- 800-774-3135
4,3
Uitstekend
94 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bus driver was respectful & curteous
Bus driver was respectful & curteous. He arrived early for pick up. We knew how to reach him for pick up at each of our stops. He make sure our boarding of the bus was in safe locations. Would definitely use again.
24 juli 2020
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
The bus was late on both days
The bus was late on both days; on Monday we were given notice, on Tuesday there was no acknowledgement. I had called on Monday to check on the route and was told to expect a call back on Tuesday since the specialist on the phone could not make the needed changes. I never received that call back, and several students reported that the bus did not come to their stop. Neither I (as the program director) nor the parents (who are paying for the bus) are happy.
11 maart 2020
Review zonder uitnodiging
Antwoord van First Charter Bus Rental - CREC
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
Arrived on time and did as was expected
23 februari 2020
Review zonder uitnodiging
Prompt, courteous, efficient
Prompt, courteous, efficient service. Driver was very accommodating about our schedule.
3 februari 2020
Review zonder uitnodiging
Bus to Winterfest
On time! Great Service! Fun for the students!
27 januari 2020
Review zonder uitnodiging
Veronica was excellent
Veronica was excellent. Thanks for a great experience!
26 januari 2020
Review zonder uitnodiging
your driver never showed up for the…
your driver never showed up for the second pickup from the hotel
2 januari 2020
Review zonder uitnodiging
Antwoord van First Charter Bus Rental - CREC
I apologize for your experience and assure you this is not typical. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action and continue to earn your business. Thanks, Tammy
If I could give 0 stars I would
If I could give 0 stars I would. I booked 1st student for my daughters wedding, obviously a very important event. A week before the event a called to confirm the itinerary and that they would have directions to the various stops, they said that they did . The day before the event they called me and had the itinerary wrong, I had to go over it 3 times to make sure it was correct. I called later again that day to make sure we wouldn’t have any surprises the day of the wedding and they gave me the name of the driver and phone #. I called the driver the morning of the wedding to make sure she had directions to the various stops, she assured me she did. The driver got lost with the guests on the way to the venue and a guest had to tell her how to get there, thank God they were not late for the wedding. She also did not have the directions to the Christmas tree farm for the photos and the GROOM had to give her directions. I was very disappointed in the service provided especially after the many phone calls to ensure there would be no issues the day of this very very important event !!!
11 december 2019
Review zonder uitnodiging
Antwoord van First Charter Bus Rental - CREC
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
The driver was excellent
The driver was excellent! Very professional!
11 november 2019
Review zonder uitnodiging
They were picking up about 50 kids to…
They were picking up about 50 kids to bring them from a temple to a party venue. They were on time, got the kids to the party venue without any issues, and the bus driver was completely courteous to me and kept the kids under control. Thanks!
10 november 2019
Review zonder uitnodiging
Some Mishaps
I had a trip on 10/28/19, and a bus went to the wrong school even though the trip confirmation said the itinerary correctly.
It also takes FOREVER to hear from the branch after placing the quote with the reservations office.
29 oktober 2019
Review zonder uitnodiging
Antwoord van First Charter Bus Rental - CREC
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and continue to earn your business.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.