My daughter was getting married, we had the bus rental to bring our friends and family from an Inn to the Venue. The service was prompt and many people complimented how nice the driver was. Thank... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a lot of guests from outside of the country who had never ridden on a yellow school bus before. To say they loved every minute of it is an understatement! When they saw the bus pull up in front... Toon meer
We have used First Charter for several years now for our company outing. They have always been reliable in filling the needs for transportation. Great company!
EDIT: After our review, we were contacted by Customer Service, and the representative with whom we spoke was helpful, understanding, and kind. We're grateful for a prompt response to our con... Toon meer
Bedrijfsgegevens
Over First Charter Bus Rental - Fitchburg/Leominster
Geschreven door het bedrijf
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contactgegevens
203 Airport Road, 1420, Fitchburg, MA, Verenigde Staten
- 800-774-3135
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My daughter was getting married
My daughter was getting married, we had the bus rental to bring our friends and family from an Inn to the Venue. The service was prompt and many people complimented how nice the driver was.
Thank you very much
Overall pleasant experience
Scheduling was easy, customer service was pleasant, the quote and contact were clear, we got there and back safely and without stress!
Wedding Day Shuttle Service!
We had a lot of guests from outside of the country who had never ridden on a yellow school bus before. To say they loved every minute of it is an understatement! When they saw the bus pull up in front of the hotel, they were all very excited! The service was phenomenal and made traveling from the venue to the hotel a breeze, especially with windy roads at night that people have never driven on before. Everyone was able to travel with us, and no one was left behind. Our driver was fantastic, and so nice, everyone enjoyed her presence. Thank you for the great service!
Excellent Service
We used first charter for buses for our guests at our wedding. Everything was on time and the buses were clean and nice. I would highly recommend them.
Only back roads taken, no highways - late arrivals
EDIT: After our review, we were contacted by Customer Service, and the representative with whom we spoke was helpful, understanding, and kind. We're grateful for a prompt response to our concerns! We therefore added a higher rating for our service.
Original Review:
While we are grateful to have gone on our trip, but we would like to report our experience accurately.
1. We were not told in advance that our bus would have one fewer seat due to the driver's accompanying child, who needed significant assistance from paying passengers.
2. We were not told in advance that the driver would not take any highways. We were an hour late for our appointment at the museum because the driver did not take a single highway into Boston from Fitchburg. Had we known this driver did not take highways, we would not have used this bus. We missed a good portion of our allotted time at the museum due to avoidable delays. Our contracted time for bussing was 8:15-10 am, and returning 1:30 to 3 pm, but the driver arrived after 8:15 and delivered us to the museum at or after 10:45 am, and as such we did not gain entry to the museum until 11 am, an hour after our stated time of 10 am. The driver also could not find a route to the museum itself once we were in the city, and we drove around Boston in circles for a great deal of time due to the poorly planned route. We crossed the Charles River 3 or 4 times, for instance.
4. The driver also delivered us home after 3:30 pm due to taking only back roads and not the most direct highway route(s). The delays were not due to traffic conditions. Overall, taking nearly 2.5 hours to Boston from Fitchburg and over 2 hours home due solely to taking back roads (not traffic delays) is not what we had contracted or expected.
We have used First Charter for several…
We have used First Charter for several years now for our company outing. They have always been reliable in filling the needs for transportation. Great company!
Highly recommend!
Bus was on time & our driver was great! Bus was also very clean.. Highly recommend & will definitely be using First Charter Bus Rental again.
The team was wonderful
The team was wonderful. They were punctual, checked in with me a couple times and were very nice. I look forward to working with you again!
We hired first charter for our wedding
We hired first charter for our wedding. Overall the shuttle service worked out great. However there was no communication. I had no contact since it was booked, not even the day of I wasnt even sure the buses would show up until i saw them pull into the venue. No communication is the reasoning for this rating. Everything worked out alright though
Becky and her assistant Liz are a great…
Becky and her assistant Liz are a great team. They work very well with my son, and I appreciate the work they do for him.
Fun, festive evening
Guests had a great evening. So glad we used First Student. Just one more added comfort knowing guests had a reliable and fun source of transport
Great Experience
Bus was there and ready ahead of schedule. Driver was polite and professional. The bus was a bit older than I expected however it didn’t ruin the experience.
K & K Wedding. 9/25/21
We hired First Student to shuttle our wedding guests back and forth from 2 hotels to our daughter Kristin's wedding reception at The Barn at Gibbet Hill. Frank was our bus driver. He was punctual and very courteous.
I highly recommend First Student Bus Company!!
Patricia A. Lovering
Great Wedding Guest Transportation
This service was fantastic! Showed up exactly on time and completed the trip for our wedding just as discussed. I couldn’t have been happier using this company for guest transportation
Wedding shuttle AMAZING
Buses and drivers were amazing for my daughters wedding!!!! I was nervous at first to use a school bus company, but I was immediately set at ease when speaking to the many employees trying to help me get this coordinated. Bus drivers were AMAZING and timely! Wedding guests were thrilled!!! Thank you! Thank you! Thank you!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.






