Buses were on time & clean! Drivers were courteous & expectations were made cleqr! No time was wasted!
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Lees wat reviewers zeggen
On time and efficient.
We had a wonderful experience with First Charter Bus Rental. Our driver was timely, professional, and communicative. Our students felt safe, respected and had a wonderful field trip. We will definitel... Toon meer
They arrived at the scheduled time, the drivers were helpful, they went over the safety protocols once everyone was on board, allowed us to store items on the bus out of the sun while they waited for... Toon meer
Bedrijfsgegevens
Over First Charter Bus Rental - San Mateo
Geschreven door het bedrijf
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contactgegevens
991 E. Poplar Avenue, 94401, San Mateo, CA, Verenigde Staten
- 800-309-1421
4,1
Goed
20 reviews
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Buses were on time & clean!
Buses were on time & clean!
Drivers were courteous & expectations were made cleqr!
No time was wasted!
21 november 2022
Difficulties with difficult driver
On the plus side we received the correct buses (with undercarriage storage. Thanks for that!
This latest trip was disappointing. Going out, the lead driver took a wrong turn, failed to immediately correct the mistake, and led us through a narrow and difficult road loop to correct it. At one point we had to evacuate the children from the bus to cross a weight limited bridge. It took 45 minutes to get back to where we started and impacted the quality of our program. The return trip arrived 30-45 min late and had a "know it all" (not Amy) driver who regaled us with difficulties of our intended destination. He diverted our destination twice and finally returned to our requested destination (which was adequate for bus entry), adding another time delay to our programming. These time delays put a damper on our excursion and negatively affected our experience.
2 september 2022
Services Not Renderd No Refund Offered
Services we requested were not provided. We had booked through third party and then we were told that if that company made a mistake it was not First Charter's fault and they would not be issuing a refund even a partial refund since services were not rendered. That they were not responsible for the third party they do business with.
3 juli 2022
It was great service
Great service. All divers were wonderful. I wish they just text us every driver contract info.
29 mei 2022
As always we are very pleased with the…
As always we are very pleased with the performance of First Charter.
Everyone is very helpful and patient.
We will be calling them again as usual.
8 februari 2022
First Student Charter was very…
First Student Charter was very attentive and helped our District out when we were in a situation. Please do business with them.
3 december 2021
The company really tries its best to…
The company really tries its best to help you as a customer and accommodate as much as possible. Erin was a great service representative and really puts in the effort to help you as a customer.
19 november 2021
We had a wonderful experience with…
We had a wonderful experience with First Charter Bus Rental. Our driver was timely, professional, and communicative. Our students felt safe, respected and had a wonderful field trip. We will definitely be using First Charter for our future field trip transportation needs.
7 november 2021
Very helpful and on time.
4 oktober 2021
They arrived at the scheduled time
They arrived at the scheduled time, the drivers were helpful, they went over the safety protocols once everyone was on board, allowed us to store items on the bus out of the sun while they waited for us, and got us back for drop off safely and on time.
3 augustus 2021
Great experience
Bus was on time; driver was friendly and experienced. It was a great trip.
26 juli 2021
Feed back to overall performance
The drivers arrived to pick up location a little bit off schedule, but it was acceptable, despite the coordinator is too busy to reply my quote and confirm the buses for me, it ended up every thing worked out fine at the last minute. Thank you for taking our business.
25 juli 2021
Awesome
Awesome. Picked up on time, got us safely to our destination and were right there ready to go home.
13 februari 2020
Review zonder uitnodiging
On time and very pleasant to work with.
4 november 2019
Review zonder uitnodiging
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