We had 2 buses. One on time- no issues. Personable driver.. 2nd bus 30 minutes late- No call- waiting at the wrong address. Arrived late for play- Cast kind enough to delay start of dress rehearsa... Toon meer
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Lees wat reviewers zeggen
Everyone I had spoke with was very professional. Very pleasant and efficient. The bus drivers were awesome! Very helpful., friendly , and professional. Thank you to all. I will definitely use this com... Toon meer
Wonderful service! Easy to schedule, was on time, kind bus driver, and clean bus. Diane was lovely and accommodating to our needs for transportation. We'll reach out for future transportation servi... Toon meer
Our bus was on time, both the bus drivers were professional and courteous. They navigated around traffic to get us to our destination on time, providing a smooth ride each way.
Bedrijfsgegevens
Over First Charter Bus Rental - Skokie
Geschreven door het bedrijf
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contactgegevens
5701 Oakton Street, 60077-2630, Skokie, IL, Verenigde Staten
- 800-204-4362
4,8
Uitstekend
108 reviews
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Trip to Steelworker's Park
Bus driver was very good but I had to direct her to the destination, which is not really my job
1 september 2022
Overall good experience
Overall good experience, but was concerned on our return trip as the 4th bus was 35 minutes late due to not having fuel. The dispatcher was resistant to speaking with me directly, but eventually allowed one of the drivers to give me her number in case the bus didn't show so that we could get the other busses going back. The trip outbound was great, just hiccups with the return trip. Would use services again and would rate 3.5 stars if that was possible.
20 augustus 2022
You were so helpful and made our event…
You were so helpful and made our event a success! Thank you for everything!
2 augustus 2022
Why I gave First Charter 3 stars instead of 5 (and it wasn't because of the dirvers)
I used First Charter Bus Rental 2 days in a row. The drivers were fantastic to work with and I really appreciate the care they took in transporting our group to/from downtown Chicago.
My issue - and the reason they only get 3 stars instead of 5 - is their back office operations. It takes FOREVER to get through to someone on the phone. If you leave a message or put yourself in the queue, it can take 24-48 hours for someone to get back to you.
There is NO ONE to talk to if there is a last minute change (i.e. Cubs game got rained out and had to make alternate plans) and forget about getting hold of anyone on the weekends. I left a message on Saturday and it took until Wednesday for someone to get back to me.
I was charged for buses with a/c but neither bus that showed up had a/c - thankfully it wasn't super hot both days but it was muggy - a/c would have been nice - or we should have been told.
One bus was confirmed weeks before the day of rental, but the second bus was only confirmed two days before the day of rental?
Like I began - the drivers were great - safe, careful and friendly. But something needs to be done about their customer service.
20 juli 2022
great experience with the drivers
great experience with the drivers. On time, friendly, and communicative. Only downfall was having AC that didn't work properly.
7 juli 2022
Thank you for being so flexible with…
Thank you for being so flexible with us! Friendly drivers and great support from the whole team.
18 juni 2022
Great Experience for an AMAZING price
Ed was great. On-time and kept open communication throughout the entire day of activities.
16 juni 2022
Great Service
David, our driver, was great! The reservations director really came through for us.
10 juni 2022
Don and Ray were amazing
Don and Ray were amazing! The buses were clean and the ride was smooth. We appreciate the quality of service.
10 juni 2022
My students said to give the bus…
My students said to give the bus company and the bus driver 300 STARS!!!!!! The bus was fabulous and clean!!! The bus driver was bar none!!!! She was an excellent driver and the kids enjoyed her immensely!!! They loved the music that was played and it made the bus ride FOREVER MEMORABLE...she was the absolute best!!!! What did it for me, in regards to our designated bus driver...she was genuinely engaged with the students...they loved her!!!!
Hope to join with you next year =)
Thank you,
Ms. Karen Peterson
10 juni 2022
Sarah was awesome !
6 juni 2022
Bus drivers were prepared
Bus drivers were prepared, available before pick up and drop of time, courteous, and pleasant. First student office staff was the same.
5 juni 2022
The driver showed up 45 minutes late
The driver showed up 45 minutes late. We had detailed out for the bus to arrive at the hotel to pick up guest to bring to our ceremony at 4:15pm and leave for the ceremony at 4:30 sharp! 4:35 came along and my guest were reaching out to myself and my bride 25 minutes before we were to walk down the aisle. All the guests ordered Ubers or Lyfts and as the last guest got into their Uber at 4:50 the bus pulled up. There was no communication that the driver was running behind. Since there was lack of communication all our guest ordered Ubers and Lyfts to make sure they were on time for our Wedding Ceremony. This did not leave a good feeling for us and we’re very disappointed with the lack of communication. The trip after the reception to the hotel was a different story, positive.
4 juni 2022
First charter communicated very well…
First charter communicated very well and was very understanding with our situation.
1 juni 2022
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