The vitamins are fine but my kids don’t like the way they taste. I cancelled my subscription only for them to mail out the cancelled order anyways and now I can’t get a response to return the unopened... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered thes vitamins thinking they could not be as good as they said. I was not actually expecting to see improvements on the first day. I was amazed and impressed at how quickly my son’s attitude... Toon meer
Bedrijf heeft geantwoord
We have been using First Day vitamins for over a year now, significant differences overall in appetite and immunity. My son is 6 and hasn’t missed one single day of first grade this year and adding th... Toon meer
Bedrijf heeft geantwoord
First Day didn't just supplement my 11 year old daughters nutrition-it upgraded her whole vibe. The gummies are tasty, and I love that they're low-sugar, non-GMO, and actually fill the gaps in her pi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At First Day, we take a science-based approach to help improve the lives of families. We offer multivitamins made from a blend of 12 organic fruits and veggies, perfect for all age ranges: busy moms and dads, moody teens, and kids with the pickiest of palettes. After completing numerous studies, expert nutritionists formulated our products to complement the eating habits of the modern family. Backed by science and a money-back guarantee, we are dedicated to helping families live happier, healthier lives. If you have questions about our products or your order, reach out to us at support@firstday.com and we’ll happily assist you!
Contactgegevens
Verenigde Staten
- +1 737-241-0417
- support@firstday.com
- firstday.com
3,9
Goed
602 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
If you like hearing we’d love to help but,
Their customer service consists of wordy form letters stating, “we’d love to help you but aren’t going to.” I do not get their subscription emails and was not ready to receive a third order. I emailed a few hours after my card was processed and they told me to get bent. But in that really annoying way where they say, “gosh we would love to help you but put hands are just tied!!!! It’s so crazy!” I don’t like to spend my money with companies like this and will no longer purchase from them as they lack accountability. I have several subscriptions with other places and they just…cancel the order. As for whether the vitamins are better than what I had been buying at our local health food store…I don’t think so. Kid also thinks these taste gross. We haven’t noticed their amazing promises coming true, but I’m sure they are fine. I’ll keep supporting local instead of what seems to be either a huge corporate machine or a small business that doesn’t care about their customers. I’d also like to say that businesses with their product under their control usually have the flexibility to attend to the needs of their consumers; the ones who “cannot” alter a order four hours after it is automatically placed are usually overseas or run by secondary corporations with some figurehead or such. There are better companies to support with your money.
EDIT TO ADD: please read their reply; two more paragraphs of, we would love to help you but we will not. 😂😂😂 dudes, why bother. Please see their other replies. More of the same; give us your money and suck it.
14 april 2026
Review zonder uitnodiging
Antwoord van First Day
Thank you for sharing your experience. We’re really sorry to hear about the frustration around your order and communication, that’s not the experience we want for you.
We understand how important timing and clarity are, especially with subscriptions, and we appreciate you calling this out. Your feedback has been shared with our team so we can continue improving both our processes and how we support our customers.
The vitamins are fine but my kids don’t…
The vitamins are fine but my kids don’t like the way they taste. I cancelled my subscription only for them to mail out the cancelled order anyways and now I can’t get a response to return the unopened items in the original packaging! Only email contact for everything no live person and no response to your email inquiries….What a joke!
5 april 2026
Review zonder uitnodiging
Antwoord van First Day
We’re really sorry to hear about your experience, especially with the taste and the confusion around the cancellation and order. We understand how frustrating that must feel, and it’s not the experience we want for you. I’ve shared your feedback with our team so it gets the attention it deserves. If you’re open to it, you can reach us via email or live chat so we can review your order, confirm what happened, and make it right.
They'll eat them
They'll eat them! That's enough to give me peace of mind
7 april 2026
Review zonder uitnodiging
Antwoord van First Day
So glad to hear they’re enjoying them, that kind of peace of mind means a lot! If you ever want to switch things up, you can also try mixing them into fruit shakes! And of course, if you’d like more tips, our support team is always here to help.
My kids enjoy the taste so i don’t have…
My kids enjoy the taste so i don’t have to fight them to take their vitamins. I really like the clean ingredients
3 april 2026
Review zonder uitnodiging
Antwoord van First Day
Awesome! It means so much to hear that your kids are enjoying the taste and that it’s made their routine that much easier. That “no more fighting” win is a big one, and we’re so happy to be part of that moment for your family. We also really appreciate your kind words about our clean ingredients, that’s something we care deeply about. Thanks for being part of the First Day family!
Vitamins were costly and if not better quality than ones found in the drugstore
Vitamins were costly, had an extra COD charge, and the quality / nutritional value is less than one I can get from a basic Jamieson brand vitamin.
Total waste of money.
1 april 2026
Review zonder uitnodiging
Antwoord van First Day
Thank you for sharing your feedback. I’m really sorry to hear that the experience didn’t meet your expectations, especially when it comes to value and quality. We understand how important it is to feel confident in what you’re purchasing, and your concerns around pricing, additional charges, and product comparison are completely valid. We’ll be sure to pass this along to our team so we can continue improving.
First of all my son LOVES these…
First of all my son LOVES these vitamins, would love to continue buying them but the truth is they are way too pricey.
16 maart 2026
Review zonder uitnodiging
Antwoord van First Day
We’re so happy to hear your son loves the gummies, that truly means a lot. I completely understand how pricing can be a concern, and we never want that to stand in the way of something your family enjoys. We do our best to balance quality with accessibility, and we often have promotions available on our website that may help. Thank you again for sharing this with us.
Focu is better
Our grandchildren are so more focused and sleep better
31 maart 2026
Review zonder uitnodiging
Antwoord van First Day
Wow! That’s wonderful to hear! We’re so glad your grandchildren are feeling more focused and resting better, that’s exactly the kind of difference we hope to support. It means a lot to be part of their daily routine, and we’re grateful to be on this journey with your family!
This company are thieves
There vitamins don't do what they claim and they taste terrible. They make trying to cancel your subscription super confusing and difficult and they don't allow you to cancel an order or get refunds. They use predatory behavior to get and keep your money! Beware!!!
31 maart 2026
Review zonder uitnodiging
Antwoord van First Day
Thank you for sharing your feedback. I’m really sorry to hear how frustrating this experience has been, especially around the product, taste, and subscription process. We know how important it is for everything to feel straightforward and worth it, and I’m sorry this wasn’t the experience we intended for you. Your concerns are completely valid, and we’ll be sure to share this with our team so it receives the attention it deserves.
I am truly impressed
I ordered thes vitamins thinking they could not be as good as they said. I was not actually expecting to see improvements on the first day. I was amazed and impressed at how quickly my son’s attitude changed and my daughter isn’t so sour in the mornings when it time to get ready for school. I am very happy with the results
28 maart 2026
Review zonder uitnodiging
Antwoord van First Day
That's a big win for everyone! So happy to hear your son’s mood shifted and mornings are feeling a little smoother with your daughter. Thank you for giving us a chance and sharing this with us, it truly means a lot!
Skeptical to grateful
We have been using First Day vitamins for over a year now, significant differences overall in appetite and immunity. My son is 6 and hasn’t missed one single day of first grade this year and adding these vitamins to our routine is the only thing we changed. My son is extremely picky and says they taste good. About 9 months ago my son started having legs cramps at night and I didn’t even hesitate to add the magnesium nighttime gummy to our routine. Once again, solved our issue. He goes to sleep fast and in a relaxed state. Any time I have had to communicate with customer service they responded fast, we’re friendly and made it easy. The only reason I have had to talk to customer service was when I added the nighttime gummy or wanted to take advantage of a promotion. Everytime it’s been someone friendly. So grateful for First Day, will be a lifelong customer!
28 maart 2026
Review zonder uitnodiging
Antwoord van First Day
Wow! Hearing how First Day has supported your son’s routine, from appetite to sleep, is exactly why we do what we do. We love that he’s enjoying the taste and that the nighttime routine has been such a smooth addition. Also, thank you for the kind words about our support team. We’ll definitely pass this along to them! We’re so grateful to be part of your family’s journey and truly appreciate you being with us every step of the way.
They are vitamins
They are vitamins, my teenager wasn't thrilled about them. What upset me was how difficult it was to cancel the subscription. It is not possible to cancel or pause online. Customer service responses read like they're AI prompted to respond like a gentle parent would speak to a frustrated kindergartener.
27 maart 2026
Review zonder uitnodiging
Antwoord van First Day
Subscriptions should be easy to manage, full stop, and we’re truly sorry this felt harder than it should have. We’re already flagging this with our team to improve the experience, and we’ll make sure your account is taken care of right away if you can send us a quick message with your order details. We’ll jump on it.
Fair call on the tone as well, we aim to be warm and helpful, but never want it to come across the wrong way. Thank you for being honest with us, it really helps us do better.
Been using for several years….and now, not a fan
I have been taking this specific vitamin, via to ship for a few years now. Up until the last shipment, the product consistency, texture, taste was the same. The last 2 shipments, the product taste is awful! The taste is that of a stuffy stale, nasty taste and consistency. What happened and why has this changed?
26 maart 2026
Review zonder uitnodiging
Antwoord van First Day
We’re really sorry to hear this, especially after you’ve been with us for years. This isn’t the experience we want for you, and we completely understand how disappointing that must feel.
We haven’t made any intentional changes that should result in a stale or unpleasant taste, so this definitely sounds like something we need to look into more closely. We’re taking this seriously and would love to review your recent shipments right away. Could you reach out to us via chat or email with your order details? We’ll make sure this gets escalated and taken care of as quickly as possible.
I love the Teen vitamins and my…
I love the Teen vitamins and my daughter has been taking them for over a year. The only issue recently is we are in Canada and are being charged customs fees which makes it very expensive and difficult to continue purchasing.
24 maart 2026
Review zonder uitnodiging
Antwoord van First Day
That really means a lot to us. We totally hear you on the customs fees, and we’re actively looking into ways to make things easier for our Canadian families. In the meantime, if you reach out to our team with your order details, we’ll take a closer look and see how we can help make this right.
So far so good still in the testing it…
So far so good still in the testing it out stage.
24 maart 2026
Review zonder uitnodiging
Antwoord van First Day
Thank you for giving us a try and for sharing your experience so far. We are glad to hear things are off to a good start, and we hope it continues to be a great fit for you. If you ever have any questions along the way, we are always here to help.
Vitamins free of the junk from a…
Vitamins free of the junk from a company that includes perks for loyalty-it’s a win win
24 maart 2026
Review zonder uitnodiging
Antwoord van First Day
We love hearing this. Thank you for sharing. Creating vitamins you can feel good about while also offering loyalty perks is exactly what we aim to do. It means a lot to know that this has been a win for you. We appreciate you being part of the First Day family.
"Mommy..."
"Mommy, can we have our night time gummies" Said My High Energy High Tolerance Children! No Other Sleep Aid Has Worked For Us!!! Thanks & Blessings!
13 maart 2026
Review zonder uitnodiging
Antwoord van First Day
This made us smile. Thank you so much for sharing. Hearing your kids ask for their nighttime gummies is such a win! We are so glad it has been a helpful addition to your routine and that it is making a difference for your family. Thanks again for your kind words and for being part of the First Day family
I ordered 6 bottles
I ordered 6 bottles, I only received 2. My daughter didn't like them. But I only received partial refund .
20 februari 2026
Review zonder uitnodiging
Antwoord van First Day
We are really sorry this happened. Receiving only part of your order and a refund that does not seem to match would be frustrating for anyone. This is not the experience we want you to have. We would really like to take a closer look and make sure everything is sorted out properly, so please reach out to us directly and we will review your order, confirm what was received, and make this right. We appreciate you bringing this to our attention and giving First Day a try.
Poor customer service
They do not send order reminders and will not cancel your order or refund you even if the order hasn't shipped. It was also not clear I had signed up for a subscription initially. My daughter doesn't like these and they make her more impulsive and now I have another $100 of product coming. I asked customer service to cancel my subscription and they didn't. Took me 20 min to figure out how to do it. Their website kept crashing. Know what you're getting into. EDIT. I did contact customer service and they offered me either a 30% refund or $125 in free product. They were very courteous and professional but there was no good explanation for why they couldn't just cancel my order since it had not been shipped yet. If you can offer free product, why not cancel the order and refund me 100%.
21 maart 2026
Review zonder uitnodiging
Antwoord van First Day
We are really sorry to hear about your experience. We completely understand how frustrating it must have been to deal with the subscription confusion, the website issues, and not getting the support you expected. This is not the experience we want for you or your family. Your feedback about order reminders, the cancellation process, and site performance is incredibly important, and we will make sure it is shared with our team. We would really appreciate the chance to make this right. If you can reach out to us with your order details, we’ll get this sorted, and we will take a closer look at your order and help resolve everything properly. Thank you for taking the time to share this with us.
My 16 year old daughter has truly come…
My 16 year old daughter has truly come out of her shell. This product is great!!
9 maart 2026
Review zonder uitnodiging
Antwoord van First Day
That’s so amazing to hear! Seeing your daughter come out of her shell is everything. Thank you for sharing this with us, it truly means a lot to be part of her journey.
My daughter hates the taste
My daughter hates the taste of the vitamins and refuses to take them. She said they taste like dirty pool water. I tried them and they taste kind of nasty and very metallic.
16 maart 2026
Review zonder uitnodiging
Antwoord van First Day
We totally get how important taste is, especially for kids. Everyone’s preferences are so different, and while some families love the flavor, we know it doesn’t land the same for every child (or parent). We really appreciate you both giving it a try and sharing this. It helps us keep improving while supporting different taste preferences
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.