Chris has been leading me through the process. He is quite informative, while also learning about my business.
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Lees wat reviewers zeggen
BEWARE! I was guided to the First Step website instead of the Vermont Secretary of State. I paid $165 too much for my LLC renewal and they auto renewed. I received no benefit from First Step. I am al... Toon meer
This was such a great experience. Great customer service. After I did a bunch of research about what to do, they walked me through setting up my business and showed me they have a ton of tools I didn’... Toon meer
As a “one man shop” one is always busy. Staying current with paperwork is always a problem. These guys are fast simple and easy. Very happy with their service.
3,6
Gemiddeld
42 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Ripped off!
I was guided to your website instead of the Oregon Secretary of State. I paid $175. to much for my LLC renewal. I received no benefit from your company.
25 januari 2024
Antwoord van Firstepbusiness
We are certainly sorry you feel that way. Please contact our customer support for assistance.
Easy instructions to follow
25 januari 2024
Answered all my questions and helped me…
Answered all my questions and helped me through the process.
16 januari 2024
Joe and the other person I spoke with…
Joe and the other person I spoke with were extremely helpful and made me feel very comfortable about any questions I had.
11 januari 2024
A real person answered the phone
A real person answered the phone ! Such a relief . Had to leave a messagee once but was contacted shortly after .
13 januari 2024
Excellent
It was A Great experience they help me get through the step that I needed to fill out overall it was great experience.
16 januari 2024
Very easy to use and help was immediate…
Very easy to use and help was immediate when I asked.
8 januari 2024
First step Business has not been clear…
First step Business has not been clear on what i am paying for!
9 december 2023
Antwoord van Firstepbusiness
Thank you for responding. We certainly try to be completely transparent with our pricing and on what services you request.
We clearly list the services in the packages or a la carte option, with the ability to see details about those services. We also clearly itemize your order on the checkout screen to ensure our customers are fully aware of what they did, and did not request. After checkout, we ask our customers to confirm that the information they entered, including the items they purchased are correct before we proceed with filing.
Please contact us and let us know how we could improve to be sure no other customers ever feel we are not clear
Antwoord van Firstepbusiness
Thank you for your feedback. We do sometimes experience some technical issues, but have not had any reports about this issue.
Please contact us so we can be sure we get your filing completed, and hopefully ensure that we fix whatever may have caused your information to be removed.
Made it very easy to fill out
5 januari 2024
I'd do it all again!
My representative was quick to respond to my questuons, and efficient in his expedition.
My LLC was filed and official in 2 days!
3 januari 2024
Filled out BOI paperwork multiple times…
Filled out BOI paperwork multiple times and it would not save and submit just kept deleting
2 januari 2024
Antwoord van Firstepbusiness
We apologize that you had a poor experience using our system. We have designed it to make the process much easier.
Please contact our customer support to discuss your issue, and thank you for letting us know that there may be a bug we need to rectify.
Time wise they're the greatest
11 november 2023
I’m so Happy but to much money
27 oktober 2023
None of my questions hathis company does not communicate with there customersve been answered.
None of my questions have been answered.
4 oktober 2023
Antwoord van Firstepbusiness
While we appreciate all feedback, we have had at least 10 email correspondences with you as well as a number of phone calls. You were unwilling to give us the information required to to start your business and were refunded the same day you placed the order.
We are sorry you feel this was somehow not up to standards. We pride ourselves on our customer support and we were still happy to help you given the required information.
Well please
I really appreciate everything I love what I saw . I can't wait to see it
10 september 2023
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