First senior have made every step very easy and clear. When I questioned a few things about my agreement they took the time to explain everything and corrected my mistakes. I have spoken with them s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a minor prang the very first day that I acquired my mobility scooter when the sun blinded me and I went into a lamp-post at 4 mph. The repair was carried out quickly and satisfactorily by the m... Toon meer
Bedrijf heeft geantwoord
Great company as sorted out a problem that supplying dealer had made with name and address. Nothing was too much trouble. Very polite and helpful staff member who also completed initial courtesy call.... Toon meer
Bedrijf heeft geantwoord
They are very informative, No pressure sales tactics at all, which is a nice change nowadays No problem at all in renewing my mobility scooter insurance, Also the agents, and especially the la... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
First Senior Group - Finance House and Insurance for the Mobility sector.
Contactgegevens
Verenigd Koninkrijk
- firstsenior.com
Just friendly and very helpful
24 april 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you. We appreciate your review.
Their service and follow up
17 april 2024
Review zonder uitnodiging
Antwoord van First Senior Group
That's great to hear. Thank you for your kind review.
Antwoord van First Senior Group
Thank you, we appreciate your review and feed back. Any suggestions on how we can improve your review to a 5 star?
Call from insurers
The person that called me to help me with information, was able to enlighten me on all aspects of the insurance that I had and was able to help me to know exactly what I was covered and not.
16 april 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you for your review Mr Brazier.
Friendly helpful
Friendly helpful explanation of what they do and cover was clear
9 april 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you, we appreciate your review on our service.
I was contacted by the company about a…
I was contacted by the company about a recent purchase they were friendly,polite and made me feel at ease also clearly explained what my insurance covered
21 maart 2024
Review zonder uitnodiging
Antwoord van First Senior Group
We appreciate you taking the time to review our service. Thank you.
The man was very nice and told me all I…
The man was very nice and told me all I needed to know about my insurance.
He was very polite asked me if there was anything else. Very nice and polite
20 maart 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you for your support and review.
Unexpected but very helpful phone call from you
I have recently had a new motorised disability scooter and insurance was arranged by Quingo salesman.
I received a phone call this morning from one of your representatives. The gentleman was very helpful and wanted to check I had received the paperwork and if I had any questions. He was very helpful covering the main points of the cover and this gave me the opportunity to check for certain the cover I had as this is the first scooter I've had.
Very impressed by his manner and knowledge.
Thank you
15 maart 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you for taking time to leave us a review. We appreciate your comments.
Antwoord van First Senior Group
Thank you Diane, we appreciate your review.
Follow Up Call
As mentioned by the vendor, I received a call from First Senior Group Insurance re: my mobility scooter that I'd purchased. An informative gentleman (non-pushy) explained the finer points of my insurance along with some tips on security.
6 maart 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you for your feedback Mr Dickson.
Wheelchair insurance cover
Excellent guidance from the team.The price quoted was far lower than other companies I spoke to.I strongly recommend First Senior mobility Insurance.
27 februari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
That's great to hear. Thank you for your kind review Mr Setterfield.
Antwoord van First Senior Group
Thank you for the review and comments.
Antwoord van First Senior Group
Appreciate your review. Thank you, that is lovely to hear.
THANK YOU The request was carried out…
THANK YOU The request was carried out without problem and with courtesy and help.
16 februari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you Peter, we appreciate you taking time to review our service.
Last week I had to buy a Mobility…
Last week I had to buy a Mobility Scooter, so was shopping around for insurance, I filled in a few forms and Nari from First Senior gave me a call and was very polite and went through items I was looking for and how much the cost would be, then sent me a follow up email.
15 februari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
We are grateful for your support and review. Thank you.
Very happy with service
15 februari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you Gary for your review and custom
They are very informative
They are very informative,
No pressure sales tactics at all, which is a nice change nowadays
No problem at all in renewing my mobility scooter insurance,
Also the agents, and especially the last agent was very helpful with how to get assessment on a minor accident I have had,
And that was voluntary given,
And much appreciated,
All in all, I'm happy
14 februari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
That is lovely to hear, thank you Martin. Your feedback means a lot to us and helps us improve.
Representative clearly understood our…
Representative clearly understood our requirements and explained key points of policy clearly. They were friendly and helpful.
14 februari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you for taking time to leave us a review. We appreciate your support.
Excellent all-round service
Excellent all-round service, I would recommend to friends
13 februari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you for your valued feedback and loyal custom
First class result when Insuring my…scooter
First class result when Insuring my new scooter.
26 januari 2024
Review zonder uitnodiging
Antwoord van First Senior Group
Thank you David. We appreciate your feedback.
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