Fitrite Fencing & Decking LtdReviews 

All the staff at Fitrite have been very professional from start to finish. My request for a quote was answered the same day and an appointment to visit quickly followed. Nick was so helpful and came up with a design for the decking that far exceeded my expectations. The work commenced on the date I was given. The fitters Ben and Joe were amazing. They are friendly, helpful and extremely good at what they do. I am delighted with the decking, it has totally transformed my garden and I would highly recommend this company. 5⭐️⭐️⭐️⭐️⭐️
Pam BN13 2LL

After purchasing a brand new static caravan off of a well known caravan site, we opted to have some added decking to complete our new holiday home.
We had to wait approximately 8 to 10 weeks, not so bad, as we also had extra decking added to our other holiday home.
Decking done, looks lovely apart from quite a big mark to one of the pillars, we have tried to remove it, but sadly it won't shift.
We have only been waiting since April/May time for fitrite to finish the job and fit our gate that we also ordered and paid for, "through the park".
So sad as we have a little dog who would love it on park, I haven't brought him due to the lack of safety without the gate.
We have complained more than several times to the park, I've also contacted Fitrite myself to ask about my gate, spoke with Simon Sleep on the phone plus we've exchanges emails, his last one saying, he will look into this, that was roughly 2 weeks ago.
Please Fitrite, sort this our ASAP, otherwise can you refund me the cost of a new gate plus fitting, then we can look somewhere else?

The lads who fitted my fence were very polite and proffessional

Joanne
Wa76lw

I can’t speak highly enough of this company. The decking they have installed is fabulous we could not be happier,

The fitters were very nice, very professional and highly skilled at what they do, my father had a mini stroke while they was here and they was fantastic. They ran to get the difibulator onsite and they helped the ambulance find us

They completed the job in 2 days and we could not be happier

We had a slight issue with the lights they fitted, but Liam on the customer service side was very responsive, kept us updated and got the problem resolved as soon as they could

I would definitely use them again.

Thank you everybody

Yesterday was scheduled our fences installation with Fitrite 16/09.
We received an email a month and a half ago from the company manager with the information and confirmation of dates.

The surprise was when nobody showed up on the 16/09 and I rang the manager and he couldn’t give me and answer. He said he will find out with the head office xD after that, he never contact us. Next day I have received a call from customer service telling me they are having delays with orders and at the end of December probably will be the new date…

Our disappointment and sadness was huge because we trusted this company and if there was an issue it’s ok but please let us know. It’s looks like they forgot.

Sadly, we asked our refund back.

Customer service dealt with everything very well thanks God and they help us to get our money. At least, a relief and we are happy with the sales manager treatment and customer service.

I hope they will investigate what happened and the person in charge of my order and project become aware about how important is attention to detail and communication because is causing damage to this company.

We just had our summer house and decking built by Fitrite, it was nicely done, first class standard. Huge thanks to Mick Scales, Ash, Kelsey and Connor for the excellent job done👌

Fitrite made a very good job of our decking. Kelsey and Ash, the fitters were very polite and cleaned up after everything. They gave it a good clean up after they finished the job. It took 4 days to complete and I thoroughly recommend them and the company. 10 out of 10.

I would highly recommend Fitrite, fantastic job completed in full in 4 days. Their knowledgeable and professional fitters were amazing and done the job to my specifications, and couldn’t have more helpful, Ricardo especially!!!
Once finished they thoroughly cleaned the area that they were working, and done a complete check around the fence to ensure that I was completely happy with the work.
Would 100% use them again!!, and even my neighbours were impressed and asked for a visit from their sales team.
Thank you again, what a difference to my back garden.
Regards Robert McQuade.

I want to say that Robert & Jack did a fantastic job from start to finish on my new decking.Well done

I would like to say a big thank you for my Decking I am absolutely delighted great workmanship the finished work is fantastic 20 out of 20.

Cock-ups from the start. Veranda...Salesman's measurements were wrong so the steps were initially in the wrong place. The fitters cut the steps to accommodate the error leaving the top step only 6cm deep, instead of a full plank. Company not interested in rectifying despite it being dangerous to anyone frail.
Fence...Installed with concrete that had to be replaced, gate still wonky. Threatened with bailliffs if we don't pay the balance even though it's defective. No-one from the company has inspected. Order number 902120684 +1
I would not recommend this company at present

Not great tbh for 4k I expected a perfect fence there's glue marks all over fence faded grey parts next to dark grey after lads finished 3 pieces of fence blew away tops of posts blowing away glue all over them so not exactly built to a high standard pretty shoddy wish I'd went else were not happy at all 2nd visit today for remedial works again lad had no idea what to do and couldnt fix it on day have wait again getting very tedious now will not ever use these again even lad who came out said it was shocking ill update if its ever fixed update onto 3rd week 2nd person to come our and fo nothing gates dragging along floor and pulling fencedown now shocking how bad this is NEVER using these again absolutely awful getting fed up nos looks like going to have to go to court to get this sorted and speak to bank update gate locks are now falling of as they have put screws into hollow plastic post it's just getting silly how bad this company are currently seeking advice about going to court as this lot are charlatans DO NOT USE awful and looks awful

Excellent quality product & workmanship… Thanks to Lee, Chris, Stu & Chalky . Great customer support throughout

Fantastic service throughout from Fitrite for a garden room & decking installation.
Hardworking lads who went the extra mile to ensure everything was completed to a high standard. Huge thanks to Jake, Jensen, Connor & Morgan for the decking & Alan & Liam for the garden room / brilliant job by a brilliant team 😀

Beware of these guys terrible to deal with beware they never repair anything and if you owe a penny they will hound you with bully boy bailiffs stay away

The guys were really great from start to finish.
My decking is lovely, looks great, nicely finished and is a fantastic space to host

Took only 2-3 weeks from initial enquiry to finish for a composit fence at the end of the garden and a gate/ fence to the side of the house.

On fitting day, Luke and Shaun arrived, both very polite and ready for work. Despite the weather (raining on and off for most of the day) they got on with the job in hand, removing the old fence and gate as requested and had half of the new fence erected before cease work time that day. The project was then completed the following day, including a hedgehog hole in the fence as requested.

Extremely pleased with the end product and can’t praise Luke and Shaun enough for their politeness, letting me know what was happening etc if required.

All in all, will use this firm again when we are looking at more fencing and recommend them for their politeness, quick response to our request and also a
BIG thumbs up to Luke and Shaun for their hard work.

It was a first rate experience dealing with Fitrite from beginning to end.
The guys turn up on time on the day of fitting in the most atrocious conditions and just got stuck in and never stopped all day. The finished product is fantastic. The fitters are a credit to the company.
I would recommend Fitrite to anyone looking for decking.

Fantastic quick turnaround and great friendly staff, Lee was friendly, informative and worked very hard!

What an amazing company. From the first contact to sales surveying and then fitting. Lee and Jordan were fantastic. They never stopped and the decking looks gorgeous. If you are searching for decking don't bother looking around go straight to Fitrite. Superb service.