Fix Auto UK Reviews 23.109

Very knowledgable, very professional with great customer service.

Was kept update on progress of repair and car was returned to a day earlier than quoted.
Front office staff very friendly when put car in for repair and also when collected.

Arrangements for pick up and drop off of vehicle very convenient. Lovely job on car, slight problem rectified immediately

all went smoothly. Staff friendly and helpful

Constant contacts regarding progress
Excellent finish to repairs

From taking my car to access the damage to the repair was very efficient, the staff were polite and was l told approximately how long the repair would take. Their courtesy car was excellent and similar to my own car an suv automatic. On collection of my car l was well impressed with the repair and it also had a full valet.

I felt that throughout they were trying to provide a good service.

Great communication and quick turnaround - Lauren was very helpful and professional - even managed to return the car a day early.

Great attention to detail with repairs, good communication. Very helpful customer service.

Excellent service. Kept informed of progress of the repair.

Fantatic very pleased car drives better than before thank you

Very professional, handy delivery service and thank you for cleaning my car as well!

Took my car to Jack last week due to faulty wrap on my car, asked for a price to paint it instead. Jack was very helpful and advised that he can polish my car up so I wouldn’t need to paint it costing thousands.
Collected the car today and it’s absolutely immaculate, the wrap is shinning no more horrible marks on it. He also went the extra mile and polished up my rear lights that had fogged up also was happy with the price charged for the amount of work done. Really happy and will definitely return if I ever need more work

Staff were helpful, approachable and patient with questions and explanations. Emails were informative and kept us up to date. The car was collected and delivered to our door and the result was first class. The company's 'human' approach is reassuring and makes a lasting good impression.

the two girls DEEand Lorna kept me informed all the way through the repair first rate job the work on the car was fault less john

All departments I dealt with were professional and really looked after the customer and kept them informed every step of the way.
Excellent service, would highly recommend.

My experience with this company was very positive, I was kept up to date with my cars progress and the staff were very helpful and professional.

Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were delays to the work due to waiting for parts I was kept fully informed.
I however was disappointed that when my car was returned to me the two rear tyres showed low pressure and it had been clearly driven back to me with the alerts for low tyre pressure.

Great customer service! From the drivers who collected and returned my car to the staff in the office, the whole team were so friendly and helpful! It made such an unfortunate situation much more positive. Thank you Fix Auto UK.