Fixd Repair Reviews 

322
•
TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

2 Heat Pumps repaired - more or less. Most work completed in early June. However, they didn't have the parts needed the 1st day so we had to wait 3 days before either A/C unit actually worked. A few d... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased TWO sensors. one for a Porsche the other for Range Rover.... One NEVER WORKED FROM THE START and the second, THE SERVICE WAS CUT OFF TWO DAYS AFTER RECEIPT OF THE SENSOR. Many promises that... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible experience, we have been without a fridge for 2 WEEKS! Imagine a financial burden of eating out for two weeks. On top of that, our hot water heater isn't working and they scheduled for someon... Toon meer

Beoordeeld met 1 van de 5 sterren

For the most part, Fixd has been really good and responsive. However, recently, when they told me they would offer me cashout in exchange for fixing my washer, they never sent me the check they promis... Toon meer

Bedrijfsgegevens

  1. Reparatiebedrijf

Geschreven door het bedrijf

Getting repairs on your home has been much harder than it needs to be for far too long. Fixd joined the industry to change the home service market by putting the homeowner first. We offer upfront pricing, in-house technicians and on-demand scheduling through our app. We're giving power back to the homeowner so they can manage their home frustration-free.


Contactgegevens

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Zeer slecht

TrustScore 1 uit 5

322 reviews

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Alle reviews

(322)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

a nightmare

They have come out to my home and have t been able to fix the problem.. it’s been a nightmare and they take almost a week for a tech to come out to my home..

3 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We love Fixd

We love Fixd, their honesty and solid work are incredible..but who else charges labor by the minute (rather than by 15 or 30 min chunks) and guarantees the price they agree to no matter what else pops up during the work?? Plus, the warranty price goes DOWN after the first year on their plans, and it was the lowest price to be found to begin with!! You'll be glad you gave them a shot!

3 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Glad to hear you love our pricing features Michelle! We thank you for being such an awesome homeowner.

Beoordeeld met 1 van de 5 sterren

It was good... and then

For the most part, Fixd has been really good and responsive. However, recently, when they told me they would offer me cashout in exchange for fixing my washer, they never sent me the check they promised.. I call several times, emails numerous, and text with no confirmation. It has been rather frustrating. Like I said, in the beginning they were great and now... it's non-responsive.

3 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They were on time

They were on time, courteous and professional. The item was fixed quickly.

3 juli 2019
Review zonder uitnodiging
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Antwoord van Fixd Repair

Glad to hear we were able to fix your item Ron! Thank you for choosing Fixd.

Beoordeeld met 4 van de 5 sterren

They did a good job but I never got my …

They did a good job but I never got my My warranty paperwork they said they were gonna send it by email never got it

3 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Hello Thomas, we are so happy to hear that you are pleased with the work that was done by Fixd! We apologize for the delay in receiving your paperwork. We have sent you an email with all your paperwork included. Thank you so much for your business, we appreciate it!

Beoordeeld met 3 van de 5 sterren

Not Covered

Of course, what I needed fix'd wasn't covered. The repairman did circumvent the problem for a short term fix, but the simple AC damper wasn't covered. The repair man was on time and very friendly, so from that perspective it was a good experience.

3 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best home warranty company we have had

Best home warranty company we have had. All repairs have been completed on time and properly. No Complaints.

3 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Thank you for being an awesome customer Kyle!

Beoordeeld met 5 van de 5 sterren

Reliable and trustable service

Reliable and trustable service. All good servicing staff, and professional.

3 juli 2019
Review zonder uitnodiging
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Antwoord van Fixd Repair

Reliable and professional service is something we strive to provide homeowners. Thank you for the review Blessy!

Beoordeeld met 5 van de 5 sterren

Fix'd arrived right on schedule and…

Fix'd arrived right on schedule and repaired my AC in less than 30mins!

3 juli 2019
Review zonder uitnodiging
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Antwoord van Fixd Repair

We are happy we were able to fix your AC issue so quickly so you can keep you cool in this summer heat! Thank you for the fantastic review Peter!

Beoordeeld met 5 van de 5 sterren

Job well done

Excellent job and installation. I would definitely use them again.

3 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Thank you for the excellent review Michael! We appreciate you for choosing Fixd!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, timely repair!

3 juli 2019
Review zonder uitnodiging
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Antwoord van Fixd Repair

Excellent customer service is something we strive to provide! Thank you Abbas!

Beoordeeld met 1 van de 5 sterren

FIXD does not have enough technicians…

FIXD does not have enough technicians to handle their service calls so when you request service they send a third party and you have to pay an elevated service fee through no fault of your own. If you refuse to pay that extra fee you have to wait as much as 4 or 5 DAYS for service. That’s hard to do when your AC is out or your fridge has stopped working. Look elsewhere for Home Warranty.

3 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience so far..

Excellent experience so far... So much better than some crappy warranty companies that are out there....
Scheduled my service via the app, promptly got a text confirmation, email confirmation and a phone call with details of the technician.

Technician arrived on time, called 30 mins prior to coming, I was able to track his arrival via the app... He was dressed professionally, was driving a Fixd branded company car... Was in and out in no time..

Really really impressed. This is how Home Warranty should be..

2 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

We are happy to hear you are loving our app features Naushad! We put the needs of the homeowners first so we can provide exceptional service. Thank you for being a Fixd customer!

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