Fixd Repair Reviews 

322
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TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

2 Heat Pumps repaired - more or less. Most work completed in early June. However, they didn't have the parts needed the 1st day so we had to wait 3 days before either A/C unit actually worked. A few d... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased TWO sensors. one for a Porsche the other for Range Rover.... One NEVER WORKED FROM THE START and the second, THE SERVICE WAS CUT OFF TWO DAYS AFTER RECEIPT OF THE SENSOR. Many promises that... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible experience, we have been without a fridge for 2 WEEKS! Imagine a financial burden of eating out for two weeks. On top of that, our hot water heater isn't working and they scheduled for someon... Toon meer

Beoordeeld met 1 van de 5 sterren

For the most part, Fixd has been really good and responsive. However, recently, when they told me they would offer me cashout in exchange for fixing my washer, they never sent me the check they promis... Toon meer

Bedrijfsgegevens

  1. Reparatiebedrijf

Geschreven door het bedrijf

Getting repairs on your home has been much harder than it needs to be for far too long. Fixd joined the industry to change the home service market by putting the homeowner first. We offer upfront pricing, in-house technicians and on-demand scheduling through our app. We're giving power back to the homeowner so they can manage their home frustration-free.


Contactgegevens

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Zeer slecht

TrustScore 1 uit 5

322 reviews

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Alle reviews

(322)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I give it an A+

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Thank you for being an A+ homeowner MC!

Beoordeeld met 4 van de 5 sterren

Trustworthy

Trustworthy, quick to the job, on time and quality work. Only suggestion is contractors should carry more parts on their trucks so they would not have to return.

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Great suggestion Warren! We are working on getting this done so our technicians have parts readily available. Thank you for the great review.

Beoordeeld met 2 van de 5 sterren

Denied per usual with these companies

The plumber was fine but they immediately rejected it as a pre-existing condition which has been my experience with every single one of these companies I’ve ever used. We won’t be renewing after a year. Not worth the money. We could have paid our own plumber $225 and actually gotten the valve replaced instead of just turned off temporarily until we can have a “real” plumber fix it for good.

9 juli 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

HVAC has been great

HVAC has been great. A little disappointed in plumbing services and more so with administration. I have been owed a reimbursement check for a couple of months and continuously have to reach out to my rep for help. She is great, but admin doesn't seem to support her.

9 juli 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My freezer was out of commission for…

My freezer was out of commission for over 2 weeks while I waited for appointments, unneeded parts to arrive and the accurate problem to be identified. The technicians were polite but it took calling a second one to consult on the third visit to finally correct (a bit unconventionally) the problem.

9 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My husband and I are very pleased with…

My husband and I are very pleased with the three service calls we have had so far. Each tech was professional and knowledgeable.

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

We are pleased to hear our technicians are providing you professional service Kimberly!

Beoordeeld met 5 van de 5 sterren

Excellent job

Excellent job! Quickly done and extremely reasonable price. Best price by far!

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Thank you so much Lori! We are glad you are loving our upfront/transparent pricing!

Beoordeeld met 2 van de 5 sterren

It was terrible communication and…

It was terrible communication and explanation of the process. Everyone had different answers when I called and no one could figure it out. I’m sorry I already paid for a year of service.

9 juli 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

It's ok I had AC maintenance under…

It's ok I had AC maintenance under warranty and sent one of their guys who adjusted fan speed and claims filled refrigerant but barely cleaned the coils, which I did afterwards, what the f?

9 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

UR Builder / House repairs

UR Builder / House repairs, Louis was on time, worked quickly and did a fantastic job. He explained the repairs well and cleaned up all before he left. I'll use him for any of my home repairs.

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Happy to hear that our technician was able to take care of you Ben! Thank you for the fantastic review.

Beoordeeld met 2 van de 5 sterren

Too hard to contact after requesting service

Contacted FIXD to repair my pool heater under my home warranty. After MUCH confusion and several delays, a very nice and seemingly knowledgeable young man finally came out, replaced a part, and showed us a back door way to get the heater working. Without looking at the console that was showing an error message indicating a heat sensor wasn't working, he determined that the problem was in the console (which is not covered under the home warranty) and not in the sensor. He was very pleasant and respectful, but I wasn't totally convinced he really took the time to pinpoint the problem.

Bottom line - we can use the heater, but this took way too long to get done and it was way too hard to contact them to find out what was going on. Disappointed - I have had better luck getting service on previous calls to them, though.

9 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

Excellent! Had never heard of them until we moved into our new home, now we’re recommending them to everyone!

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Thank you for the excellent review Jeff!

Beoordeeld met 5 van de 5 sterren

Great service- AC Install

Installed a split ac in the garage. Timely and professional service. Highly recommended!

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Thank you for the review and recommendation Raj!

Beoordeeld met 5 van de 5 sterren

Showed up on time

Showed up on time, and didn't even charge us the price quoted, he was very proffesional and explained what the problem was.

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Thank you for the 5 star review Simon!

Beoordeeld met 3 van de 5 sterren

I would rate this 5 star but I had a…

I would rate this 5 star but I had a minor issue. So when I purchased my new home I was told I had a free re-key service. So when I called to schedule it I was charged the service call fee ($50) twice. I was told it would take between 5 to 10 business days to get a refund. I ended up waiting over a month just to get my refund.

9 juli 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fixd Repair Recommended

Although not immediately available and have to call the company a few more times after the initial call, all of the phone calls were handled professionally and actions were taken to address the need. Contractor did a fine job. Worth it! Thank you!

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

Glad to hear we were able to help in a professional manner. Thank you for the feedback and being an awesome homeowner!

Beoordeeld met 5 van de 5 sterren

The best home warranty I’ve ever…

The best home warranty I’ve ever purchased! Easy to use app on my phone, honest coverage based on your package, transparent pricing, and professional technicians.

9 juli 2019
Review zonder uitnodiging
Logo Fixd Repair

Antwoord van Fixd Repair

We love hearing that you are enjoying all the features we provide! Thank you for being an awesome homeowner Benjamin!

Beoordeeld met 2 van de 5 sterren

Please improve your scheduling and arrival times.

I have used fixd services for about a year. Unfortunately, the scheduling as been difficult. appointments have not been available for several days. Also, once appointments have been scheduled, most of the time I have had to wait many hours past the appointment window. This has been very frustrating to deal with and very inconvenient.

9 juli 2019
Review zonder uitnodiging

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