Fixpart Reviews 497

Received my ordered parts for a very old Nilfisk GM 80 hover, which I was finding hard to find parts. I got a telescopic handle & total hose. Was able to search for on website & knew that they would fit. Very very pleased with customer service & delivery. Delighted to have my Great hover back in action. Thank you.

Terrible
No product
No correspondence
No refund
Would strongly not advise anyone to deal with

I never got the part so I can’t rate it. I have contacted customer service twice, no reply.

Good information on the website. Delivery was as promised. Would like to see more parts for the fridge I was searching.

Why have I no response and not received the correct product? It’s incredibly frustrating trying to get a reply, this is my 4 time contacting you

Ordered part on line exactly what I needed

Good experience buying this product

I thought the oven was too old to find the part for it , but to my surprise they have every part under the sun.

Ordered a part with estimated delivery of 3-5 working days. It has now been 16 days and no delivery and no communication other than the original tracking saying the label has been created with the courier but they haven’t received the package yet. I have contacted customer services via website as there’s no other option and go no response.

I guess it's the only website with the largest collection of spare parts but I wish they had a better more responsive customer support. Once they do, I'll update this review to 5 stars.

Fast and professional

Everything to do with Fixpart was easy and worked exactly as it should, however the courier company - DHL - failed to deliver to my Eircode address, even though it precisely located me in several common mapping apps.

Order not shipped after a week.No answer from customer Service.
Poor experience. Never again

Great service, fast shipping

First one arrived broken but replaced and delivered within 1 week. Absolutely no hassle.

Ordered 2 parts, fan and fan motor, the motor arrived within the delivery window, waited for the fan (which I was told was in stock); one month later they respond to repeated emails saying that it had been ordered from a supplier, and there was no eta to them so they couldn't say when it would be delivered to us... Motor was installed and were waiting for the fan, not much use for one without the other...

Fixpart getting 2 stars as the website is very well laid out. But I am trying to return an item for almost 3 weeks now and they have not acknowledged the returned items and will not respond to my request - very poor after sale service

It’s was easy to shop the parts, and fast delivery

Easy website access and easily found part I was looking for, customer service contacted to say a delay on my purchase but arrived two days later, working no issues here.
Thank you

Ease of ordering, product came on time. Product is what I hoped it would be!