I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Toon meer
Bedrijf heeft geantwoord
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I made an order for a 250th flag at the beginning of June. I wanted it for the 4th of July. Nothing arrived, there was nothing changed on the tracking. In the middle of July the tracking had been chan... Toon meer
Bedrijf heeft geantwoord
The customer representative (Charlotte) kept me well informed of the progress of my gift. I am in the US, so it took a bit of time for it to arrive. It was a gift for my 84 year old Aunt and she love... Toon meer
Bedrijf heeft geantwoord
I ordered a 250 Commemorative Flag, on June 25, still waiting. Tracking shows a label was created on July 1, but, shows it was processed in China on July 8. Now I understand it's coming from China... Toon meer
Bedrijf heeft geantwoord
3,1
Gemiddeld
76 reviews
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Flairgifts order not from Flairgifts
I made an order for a 250th flag at the beginning of June. I wanted it for the 4th of July. Nothing arrived, there was nothing changed on the tracking. In the middle of July the tracking had been changed to delivered to mailbox. I hadn't received a flag. I texted back and forth with a rep for weeks. Finally she said she'd ship a new flag. It did arrive eventually. But, it came from someone on Etsy in the US, nothing on it said anything about Flairgifts and the payment was to an entirely different company. Beware, this is not a gift shop as they represent themselves to be. It is located in a foreign country and good luck on getting what you "ordered". I will never order anything from this company again.
15 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Pat
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Been a month still haven't got order!
Been a month still haven't got order!
1 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear EMMITT JOHNSON
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
The customer representative (Charlotte)…
The customer representative (Charlotte) kept me well informed of the progress of my gift. I am in the US, so it took a bit of time for it to arrive. It was a gift for my 84 year old Aunt and she loves it so much she told me she will carry it with her everywhere.
24 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear CHRISTOPHER
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
This is the worse site ever
This is the worse site ever, they post a picture of an embroidered 250 year anniversary so you order it and it arrives being nothing more than a 3x5 handkerchief being called a flag then they expect you to accept a measly 20% rebate…yea what a joke they are…scammers!! 😡😡😡
28 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Rich Kruger
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Do not order anything from this site
Do not order anything from this site. They will rip you off. No refund
24 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Edward Herrera
We note that you are dissatisfied with your purchase experience, but have not been able to provide specific details.
We would appreciate more details so we can provide you with effective assistance and improvement measures.
We always value the opinions of every customer, and your feedback is very important to us.
If you would like to provide more details regarding your order or product issues, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Have a great day!
Best regards
Olivia
Antwoord van Flairgifts
Dear Ildiko Richards
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Item much smaller and in two pieces
Item much smaller and in two pieces, not like shown online! Took weeks and weeks to arrive!
Never again from this company!!
23 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Mary Adcock
We are deeply sorry to learn that you had an unpleasant experience with this purchase.
Regarding issues with shipping time and product quality, we will immediately forward your feedback to the relevant departments to evaluate and continuously optimize our supply chain and quality control processes.
If you require assistance, please contact us at olivia@clientcare2025.com.
We will have a dedicated person to assist you. We hope to regain your trust in the future.
Best regards
Olivia
Do not buy from Flairgifts.
My order arrived and it was this small piece of flimsy piece of wood that cost $32.00. I would never hang it any where in my home. False advertising doesn’t cut it. Don’t know how you have stayed in business. Get it together.
24 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Diane
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Cheap, Foreign knock off
First, I ordered the 15+" American spirit wreath. I received the 11.8" wreath.
Secondly, the ribbons are glued to a piece of black felt, not a wreath.
Thirdly, the ribbons used are not like displayed in picture. In picture, they are encircled around to make them stand up. I received, ribbon long ways in half and then folded the narrow side in half, making it look like a fan, and the stapled. This was then glued onto the black felt in different places.
Fourth, I had large black holes in the wreath they sent. It was as it the didn't put enough ribbon on it.
Fifth, the wreath was sent in a flat envelope, smashing all the ribbon down, with no way of fluffing them back up.
Once it arrived, you could totally tell it was not an American spirit wreath and a cheap foreign attempt. The company would be better off sending the ribbon with instructions and allowing AMERICANS to assemble themselves. I have been trying to email the company, but it won't go through.
16 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Disappointed
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I like the product
I like the product. Customer service was very responsive.
6 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Jennie Johnson
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I had no problem ordering
I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then trying to correct it. At that point it was too late for America's 250th celebration so I did not wish to wait for a replacement. Customer service was kind enough to reimburse my payment.
9 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Michele
Your feedback is very important to us and helps us understand your true feelings.
We will continue to strive to improve our service quality and strive to provide you and all our customers with a more considerate and smooth shopping experience.
If you have any suggestions or need assistance, please feel free to contact us at the following email address:
📧 Customer Service Email: olivia@clientcare2025.com
We look forward to providing you with a more satisfactory service experience in the future. We wish you a happy life!
Best regards
Olivia
Mia from Customer Service
Mia from Customer Service did an excellent job helping me with my non-delivery problem. She evaluated and assessed my problem quickly and came up with a solution to resolve it.
22 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Allan
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jaime handled my problem professionally…
Jaime handled my problem professionally and efficiently.
15 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Mary Lipski
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Very quick response time when I used…
Very quick response time when I used the email address in the PayPal app. Excellent customer service and very helpful.
20 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Linda Baca
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Waiting for delivery of a Halloween…
Waiting for delivery of a Halloween Spirit Boo Crew Ghost Keychain. Order confirmed June 27, 2026. Not much movement on tracking information. Reported shipping July 14, 2026; however, on the timeline of shipping information received July 10, 2026. I can't give any information on the item, because it is July 20, 2026, and still have not received it. Email communication pretty decent, but very long shipping time is wrong.
27 juni 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Stephanie
We sincerely apologize for the shipping delay on this order.
Due to the multiple logistics processes involved, delivery may sometimes take longer than expected. We are actively checking with our logistics partners to ensure your package arrives as quickly as possible.
If you haven't received your package or need further confirmation on the current shipping status, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
We will prioritize tracking information and provide appropriate solutions if necessary.
Best regards
Olivia
Due to problems with shipping
Due to problems with shipping, I believe beyond their control, I received a refund. It took some time for it all to happen but it all worked out well.
17 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Liz Gephart
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
While the product I ordered fell short…
While the product I ordered fell short of expectations. Customer service by Molly was great, she ensured that an agreeable solution was offered.
13 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Sueverkrueppjames M
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered the Vietnam Veteran emblems…
I ordered the Vietnam Veteran emblems for my truck. They do not look anything like what was advertised. The VIETNAM VETERAN part isn't anything like the picture. It is so SMALL you can barely read the words. Thought they would be chrome like the pictures. Not happy AT ALL.
16 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Ray Wilson
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Poor quality, long delivery time, not what was advertised
I placed a order for a 250 anniversary flag and commerative coin, on June 10, 2026, i just received the items today, they were not the quality advertised, the coins appeared to be of a engraved raised appearance in the add, when received they are a coin type material with what appears to be a paper covering for the details, cheesy as hell, the flag was advertised as embroidered all weather and double sided and is nothing but a one sided nylon flag, i am very disappointed on what I received and and the quality price paid for an inferior product, i will NOT be ordering anything from this company
10 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Tracy Workman
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Slow boat from China for a Commemorative Flag
I ordered a 250 Commemorative Flag, on June 25, still waiting. Tracking shows a label was created on July 1, but, shows it was processed in China on July 8. Now I understand it's coming from China and not here in the states. At this rate it may get here for the 251st Anniversary. This is not the only Company that I dealt with that advertised the hype but couldn't deliver. I'm still waiting on an order from June 15th from another outlet.
9 juli 2026
Review zonder uitnodiging
Antwoord van Flairgifts
Dear Kathi Edwards
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
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