FlashFix London Reviews 

I got my phone fixed by FlashFix in late August, and was told that my iPhone screen was a genuine Apple screen and even paid an extra £40 on top because I was told it was better quality and had True Tone, however once I got my phone fixed and went home, I got a message from Apple stating that my screen was ingenuine and I immediately felt scammed after paying an extra £40. I wanted to revisit the store and was unable to because I was going on holiday the next day, over time I got over the fact that I essentially got scammed and accepted it however this morning, (2nd March) I woke up and my phone had a mysterious white box no bigger than 1cm by 1cm and an orange line going through it, prior to going bed, it was in perfect condition since I have a Gorilla screen protector and a 360 case. So this LCD damage essentially appeared on it's own and I can only put it down to FlashFix supplying me with a faulty screen, given the nature of what happened, I am now going to the apple store to get my iPhone 11 fixed and I seriously advise against customers going to FlashFix because when I was getting my device fixed I watched the owner corner another customer to leave a 5 star review in order for them to get a free screen protector so take everything with a pinch of salt. Thank you.

This is the 3rd time I have visited this store. Premium quality and very convenient Price. Definitely recommend FlashFix old street.

Very professional m used their services twice. Very prompt and gives warranty for their repairs. I changed my phone's battery which had an issue after 10 months which they changed without any fuss. Will definitely use their services again.

Shahed in lakeside shopping centre was super helpful. Really happy with the service provided! My phone was booked in and repaired within hours. Would highly recommend :)

Second time coming here to replace a phone screen, was done within an hour. Shahed friendly as before, good quality original replacement, I recommend his service highly. Very professional

Please be cautious when dealing with this shop, you are unlikely to get your money back if you place an order with them. The owner runs a few of these shops, and each one of them has bad reviews. Please read as many people have had a frustrating experience, didn't get their money back, and just felt scammed by these guys. I can attest to this as I've had the same frustrating experience and have been threatened when I asked for my money back. Obviously I still didn't get my money back so the least I can do is to warn others.

I am so happy with the work done by FlashFix-Old Street! Mehdi was friendly, fast and paid attention to the smallest detail. My phone looks like new again and for a very fair price. Thank you so much. I recommend highly.

Great service and very quick, Shahed has been very helpful

Shahed was amazing!!!!!
Very helpful and informative would definitely recommend

Great quick repair. Thanks to the nice gent at Lakeside.

Great customer service at Lakeside. Phone feels brand new and done efficiently. Amazing!

Great service at Flashfix today! Where in the Apple store they told me my phone could not be repaired, they actually fixed it at Flashfix and at a very reasonable price too; so happy!! I would recommend them 100%

Very friendly and trustworthy - all done in 30 mins. It wasn’t quite the outcome I was hoping for but I was given an honest opinion and very kindly wasn’t even charged for the service.

Good store done it in 30 minutes really fast timing and has done the job right I broke my phone and needed it for school tomorrow so it was done super quickly and I’m happy.

Awful customer service and lack of integrity towards their own T&C's

I spent £170 to get a cracked screen fixed (pretty classic fix to be fair) they had to fix the screen on 3 occasions over the last 2 months.

They choose cheap screens from the 'market' to save money, it never worked, finger print did not work and tell you "it's ok you can se the face ID" and now they won't do anything or refund.

Avoid at all cost, you will end up paying so much and not even have your phone fixed!

Their reply doesn't show the truth and they even confirmed via email than the screen was faulty.

Here the answer only covers the explanation of 1 screen out of 3. Maybe you want to explain why the 2 others are also faulty and why you refuse to refund?

"Yes, You did book an appointment for warranty repair but you came with a broken screen (physically damaged), and you was saying, “It was not working and I just drop way to your shop, its happened just now” Now please explain, how do we repair it for free? We are more than happy to help you, repair your device with the for the cost price. We can’t be fairer than this."

I had my fixed at Flashfix Limited. Very professional and competitive. I will recommend them to anyone.

Really friendly customer service, quick and efficient! Repaired a cracked phone screen for a really competitive price. Would highly recommend to anyone seeking fast, reliable, and well priced repairs.

Went into store to just my battery replaced as it was depleted. Took just 20mins and they did a fully diagnostic too. Staff were really friends and price was reasonable compared to apple or other stores. Would consider bringing my MacBook here when I need the battery replaced too.

Had the best experience getting my phone fixed. Staffs are super friendly, very nice environment and atmosphere being in the shop. Staffs are very chatty and feel free to pop in anytime, they do offer affordable prices yet good in quality! This shop would be my only place to go if I have any problems with my phones! Highly recommended!