The coffee, aa ever, was great. What made this month special was the extra mile that Mark and Alex went to keep me supplied with coffee. We had had lots of guests and I ran out of coffee with 10 days... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Things weren't clear (to me) on the website. My query was answered promptly, in a very friendly manner. Delivery was as described, ethically (and attractively) packaged. The coffee is lovely: full-... Toon meer
Bedrijf heeft geantwoord
We have bought coffee from Flat Cap regularly for at least 5 years. The website is clear and easy to navigate. The coffee selection is broad with full descriptions of each brand to help guide you. Th... Toon meer
Bedrijf heeft geantwoord
Flat cap coffee is an outstanding company. Amazing product with incredible customer service. I cannot recommend highly enough. If you are buying beans from the supermarket or anywhere else with a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a Veteran owned, artisan, Specialty Coffee Roaster offering a large selection of freshly roasted, Specialty Arabica Coffee Beans. Our Specialty coffee beans are fully traceable, ethically sourced with high SCA scores. Our specialty coffee beans are roasted in small batches for the best quality and flavour notes. Available to order online for delivery anywhere in the UK. Local collection is available by prior arrangement. We would love to hear from you so please do send us a message or click to buy! Before visiting please check that there is someone at the Roastery by calling, emailing or messaging. We are often in and out and would hate to miss you! Look us up on Social media too!
Contactgegevens
Flat Cap Coffee Roasting Company, SP11 9FA, Ludgershall, Verenigd Koninkrijk
- 01264 848646 07401501623
- contactus@flatcapcoffee.com
- flatcapcoffee.com
5,0
Uitstekend
551 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First time ordering from Flat Cap Coffee
This was my first time ordering from Flat Cap. It's always a risk ordering from another roaster than one you already use but I wasn't disappointed. I received very good coffee a hand written note thanking me for my order and a few extra beans to try other flavours.
Great customer service, great coffee.
29 april 2024
Antwoord van The Flat Cap Coffee Roasting Company
Ian, Thank you for taking the time to leave us such a glowing review. We are so pleased that you are enjoying your coffee, you are also very welcome. We look forward to hearing from you again soon.
Antwoord van The Flat Cap Coffee Roasting Company
Sandy thank you for the kind review. The parcels must smell amazing when opening and we’re so pleased that you are enjoying the coffee:)
The best tasting decaf in the world
The best tasting decaf in the world ! And a pleasure to deal with
11 maart 2024
Antwoord van The Flat Cap Coffee Roasting Company
Tom, lovely hearing from you. Thank you for the kind review. The decaf is special:)) keep enjoying
We stock Flat Cap Coffee in our…
We stock Flat Cap Coffee in our butchers shop, we regularly receive great feedback from our customers!
8 maart 2024
Antwoord van The Flat Cap Coffee Roasting Company
Charles it is a pleasure supporting your wonderful family business. Thank you for leaving a great review and we are so happy that your customers are enjoying the coffee.
2nd time using Flat cap
2nd time using Flat cap
Again brilliant service, coffee was marked up as out of stock and a weeks delivery. It actually arrived a few days later. Of course fresh and as nice as before. Definitely our preferred supplier now.
8 maart 2024
Antwoord van The Flat Cap Coffee Roasting Company
Ashley, thank you for the review and kind comments. We’re so happy that you are enjoying the coffee and your next kg is on route:)
Goes the extra mile for the customer.
Great service and went the extra mile when coming up with an exclusive signature blend for our cafe. Our customers have noticed the change and feedback tells us it is for the better. What Mark and Alex don't know about coffee is not worth knowing!
6 maart 2024
Antwoord van The Flat Cap Coffee Roasting Company
Simon, that is so nice of you to say, thank you for the awesome review. We are so happy that the blend is working so well and that your customers are noticing and enjoying the coffee.
See you soon, team flat cap.
Great service
Coffee arrived promptly. Packaging and taste is great. Plus they threw in a free bag! Faultless experience.
21 februari 2024
Antwoord van The Flat Cap Coffee Roasting Company
Jamie, Thank you for taking the time to leave us such an amazing and positive review, it is much appreciated. We look forward to hearing from you again soon.
Antwoord van The Flat Cap Coffee Roasting Company
Sarah, thank you for the great review, much appreciated!
Great roast delivered just when I needed it!
Delivered on the day I ran out what great timing :-)
22 januari 2024
Antwoord van The Flat Cap Coffee Roasting Company
Many thanks for the review, were really glad the coffee arrived at the perfect time.
As always delivered on time.
As always delivered on time.
As always delivered on taste, great coffee.
As always great service from a great team.
Thank you
5 januari 2024
Antwoord van The Flat Cap Coffee Roasting Company
Ian, Thank you for taking the time to leave us such an amazing and positive review, it is much appreciated. We look forward to hearing from you again soon.
Antwoord van The Flat Cap Coffee Roasting Company
Thank you for taking the time to leave us such an amazing and positive review, it is much appreciated. We look forward to hearing from you again soon.
Antwoord van The Flat Cap Coffee Roasting Company
Thank you for taking the time to leave us such an amazing and positive review, it is much appreciated. We look forward to hearing from you again soon.
Great coffee and really friendly…
Great coffee and really friendly customer service.
Highly recommend!
15 december 2023
Antwoord van The Flat Cap Coffee Roasting Company
Charlotte, Thank you for taking the time to leave us such an amazing and positive review, it is much appreciated. We look forward to hearing from you again soon.
Coffee order
Speedy delivery, well packaged. Re usable and recyclable packaging. Will order again from Flat Cap, great coffee.
18 december 2023
Antwoord van The Flat Cap Coffee Roasting Company
Judith, Thank you for taking the time to leave us such an amazing and positive review, it is much appreciated. We look forward to hearing from you again soon.
love love love the mix you did for me…
love love love the mix you did for me and will be back for sure
15 december 2023
Antwoord van The Flat Cap Coffee Roasting Company
Jayne, thank you very much and super welcome 🙏 we’re glad you’re enjoying the coffees and g if ave a lovely Christmas. Team flat cap.
Spot on service
Spot on service , great communication and went the extra mile, arrived earlier than expected and was a very well presented package with a lovely hand written note
11 december 2023
Antwoord van The Flat Cap Coffee Roasting Company
You are so very welcome Nathan, so glad that you are happy with your coffee and look forward to hearing from you again soon.
Team Flat Cap
Great coffee
24 november 2023
Antwoord van The Flat Cap Coffee Roasting Company
Thank you and all the best
Team Flat Cap
Antwoord van The Flat Cap Coffee Roasting Company
Thank you and you are very welcome.
All the best
Team Flat Cap
Antwoord van The Flat Cap Coffee Roasting Company
Thank you for taking the time to review, it is much appreciated.
All the best
Team Flat Cap
Smell the coffee
Our coffee beans were nicely packaged and promptly delivered including a personal hand written note and coffee tastes great.
27 november 2023
Antwoord van The Flat Cap Coffee Roasting Company
Peter, thank you for taking the time to leave us such a lovely review, much appreciated. We are so happy that you are enjoying your coffee, we hope to see you again soon.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.