Flexi Garden Frames Reviews 

702
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A good quality product, which for some may be very very handy and not quite so for others ,depending 0n your positioning. Delivery was excellent, quality very good. I purchase a large garden bed style... Toon meer

Beoordeeld met 4 van de 5 sterren

Really quick delivery which was good as needed for possum proofing. Packaging sometimes damaged in transit ... might need some reinforcing at the ends as tubes were poking through and better with wr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have found flexi frames so easy to build myself. Instead of trying to hammer steel pickets into the hard earth, flexi frames are built in a jiffy with special leg spikes if needed.Nets are never sn... Toon meer

Beoordeeld met 5 van de 5 sterren

The people at Flexi Garden Frames were able to pick and pack and dispatch my order very promptly and was notified by the staff on every step of of the postage process I.E parcel dispatched on Tue... Toon meer

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 76625375635

  1. Tuin

Geschreven door het bedrijf

The worlds first and only modular garden frame. Made and designed in Australia, Flexi Garden Frames® provides natural support for growing plants and is incredibly light weight and easy to work with. No more hammering sticks into the ground, Flexi Garden Frames® makes it easy to get into your garden to attend to your plants.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

702 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(702)

47 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very fast delivery from time of…

Very fast delivery from time of purchase to items being delivered.

The only improvement that I can suggest would be to make the frames better against bending. Each item is just that little too flexible and tends to bend too much in the heat of a hot day. In saying that, it is a great product and does what it is made to do.

6 juli 2024
Beoordeeld met 5 van de 5 sterren

Great product

Great product, prompt delivery, what more could I ask for

11 mei 2024
Logo Flexi Garden Frames

Antwoord van Flexi Garden Frames

That is great to hear Carol, thank you for taking the time to let me know. Now all you need is a good crop to enjoy. Thanks again. Peter

Beoordeeld met 5 van de 5 sterren

No splinters and easy to use

I love Pete’s flexi garden frames. They are kind on my tender hands. No splinters from rough stakes. Looks great as well.

17 mei 2024
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Antwoord van Flexi Garden Frames

It was hands, (and eyes and clothes) that we were thinking of when we invented these. No poking, snaring, snapping or tearing was the hope and its fantastic to see that has happened. Thanks for letting me know Gayle, that is great. Enjoy! Peter

Beoordeeld met 5 van de 5 sterren

Efficient service

Efficient service, provides advice when asked, reliable and informative.

16 mei 2024
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Antwoord van Flexi Garden Frames

That is great to hear thank you Maryjane, always happy to help. And all going well you will get plenty of fruit off the tree. Enjoy! Peter

Beoordeeld met 1 van de 5 sterren

Flexifames is an absolutely horrible product…

In reply to your incredibly rude response below this is the exact wording copied and pasted from the email sent to you Thursday 8/8/24 "Thank you too for offering an alternative, but I'm also not very happy with the product itself. I found it to be very flimsy when I put it together yesterday, and we do get extremely strong winds here, right next to the sea, so I doubt it would stand up to the conditions here. Also the tubes are differing wall widths, and some of the fittings slide on and off too easily and are very loose, on the thinner walled pipes, and other thicker walled pipes the fittings get totally stuck and I cant get them off again, I'm really not happy with this altogether and would like to ask again for a refund please."....I may not have used the word faulty but I think you can understand that from the above wording...
"Flexifames is an absolutely horrible product. The cost is excessive but the product is extremely unsightly and the components of the frame are very cheap and flimsy. It barely holds up even without any wind. I received faulty components which I clearly stated in correspondence to flexiframes, as well as stating they were too big anyway...and the company flat out refused to refund me and instead offered me extra joint components which of course didn’t solve the problem of the faulty product itself. Horrible to deal with, very unreasonable and rude. Admittedly I didn't open the boxes for several months after receiving them, but how was I to know the product would be faulty. All the pipes making up the frames are different internal widths, so some joints fit very loosely and therefore the frames are literally falling over. Apparently according to the owner just watching the video he sent about constructing the frames would make his frames suddenly not faulty anymore.(he thinks his customers are stupid) Of course anyone can work out how to construct a frame. Better to save yourself the grief and not deal with this company.

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Flexi Garden Frames

As with your emails to me Sharon, you appear to have edited your comments above so they now do not reflect what you initially raised with me, 6 months after you received the products. At no stage had you ever mentioned faulty product. If you had, we would have sent you product to replace any of the faulty items.

My comments below have not been edited and reflect the initial issue and response. Thanks, Peter


Hi Sharon. It is no good that you are unhappy, and as you can see from the majority of comments below, we try very hard to ensure our customers are happy. However, this is by no means a straightforward situation.

Firstly, it has to be mentioned that you had the products for 6 months before you made contact with us, at which stage you advised that the frames were too big for your space. I came back to you saying that as the product is modular you can change the size to fit, and even though it had been 6 months, I was happy to send you at no charge the components you would need to reduce the size of the frames to fit.

You then came back and said that even though you had not used the frame, you felt they would not work. I sent you a video on how to put them up, and also one of the frames being used in 40km winds, to reassure you that the frames do work.

You then came back and started to threaten social media repercussions.

Amongst all the various 'issues' you raised with us, at no stage did you mention the products were faulty. The frames are certainly not flimsy nor cheap, everything being manufactured here in Australia to Australian standards.

In the end Sharon we heard nothing from you for 6 months, and when we did, we responded with offers to provide you at no cost components you could use to make the frames fit your garden space. All we asked was for you to send the size you needed so we could give you the correct components. This you did not respond to preferring the above option.

Beoordeeld met 5 van de 5 sterren

Easy and quick

The Flexi Garden frames are really easy to use and they arrived very quickly after ordering.

13 mei 2024
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Antwoord van Flexi Garden Frames

Hi Wendy, good to hear from you and thank you for your rating and comments. I am so pleased you have found the frames easy to use, that is exactly what we wanted to achieve when we designed them. Perfect! Enjoy. Peter

Beoordeeld met 5 van de 5 sterren

Reputable and honest

The expedience of the order and the ease of ordering.

12 mei 2024
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Antwoord van Flexi Garden Frames

I am glad to hear that was all easy to do Barry. Thank you for taking the time to let me know. Enjoy the fruits. Peter

Beoordeeld met 5 van de 5 sterren

Easy ordering and speedy delivery!!

Easy ordering and speedy delivery!!
Easy to assemble and very sturdy.
Very happy with my purchases.
Has made a huge difference to my vegetable garden area.

9 mei 2024
Logo Flexi Garden Frames

Antwoord van Flexi Garden Frames

That is so good to hear Mez, thank you for letting me know. Easy, sturdy and making a huge difference, that is great, I am pleased the frames are working. Thanks again Mez. Enjoy. Peter

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