Flip Supply Reviews 

I bought my items on line but before I did, I was curious about the size as sometimes clothing can be small or large made from what it's labelled. But before I did, was speaking to a member online and seeking advice, and he was really helpful.

Very good quality in materials and 100% heavy duty cotton. I'm pleased with the helpful service and clothing.

All around very very good

I ordered this item with another ship and was let down. With 1 week before Christmas and no where had them, Flip saved my me.
Not only did they have them but they got to me within three days, just in time for Christmas.

Amazing company. Will shop here again.

Really good customer service top class. Very nice people having an issue with delivery right now due to package getting lost in transit but its getting sorted out really helpful.

Delivered quick ! Great service !

Great customer service went above and beyond when Royal Mail made an error. All sorted very quickly would definitely use again and recommend to all.

Dianne

Great company, very helpful staff and great customer service!

East and fast purchase, customer service was unreal! Thanks for my new shoes!

Service was quick and trainers were with me in a couple days

Fast delivery, good communication, nice product. Willingness to sort a problem that in the end never needed sorting.

I bought a jumper from the Edinburgh store last week which had a few stains. Because these were at the back, I didn't notice them at the store but reached out immediately by email (within a few hours of buying). Didn't get a response so went to the store to return. At the store, I'm accused of having caused those marks because I refused a bag and put the jumper directly into my backpack when I bought it... Had I taken a bag, I'm told, I would've had a chance.

(1) Now I'm very sure it wasn't caused because of my putting it directly in my backpack (of all reasons) because the stains were on the backside, which was folded in and so on the inside (ie not exposed to the backpack). Their response was dismissive. (2) Their entire argument was that I had no 'proof' that the stains were at their end, because apparently their products are always cleaned and they couldn't possibly have missed this one... So a customer needs to show proof that they slipped somewhere in their supply chain

I refused the bag to reduce waste as I usually do and reached out to them as soon as I could. Unbelievable that they hung on to that flimsy argument for a very normal refund request. It's a shame that they refused to take any responsibility for their product and their dismissive, no-way-its-us attitude was not one I've experienced anywhere. Would not go back for the poor quality and more importantly the poor post-sales service.

I also just checked that they sell that very jumper for £45 when it's available directly from the company The Pastel House for £29! For what value add!? Initially I felt short changed but now I feel totally ripped off lol

Great service and communication.
Speedy delivery.
Highly recommended.

Trusted seller. Shopping faster than expected buy with confidence from these guys.

I got my dunks at a good price and super quick after ordering, they came within 2 days and loved the packaging