Ordered quickstep to be delivered to South Wales. Delivery was quick, but unfortunately a few packs were damaged in transit. Lee organised a swift collection and replacement of these. We were kept... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Floor Land were the only Company who were able to supply the make and type of flooring required to meet my requirements, also at a good price and delivered on time. Lee, Business Director kept in... Toon meer
Bedrijf heeft geantwoord
Unbelievably good! I cannot praise Lee and his team enough, after ordering a large amount of Berry Alloc flooring, he guided me through laying it and even gave me his mobile number to use over a week... Toon meer
Bedrijf heeft geantwoord
We’ve just had some Elka engineered flooring fitted to our lounge, dining room and hallway - it looks amazing! No door plates between the rooms so all flows beautifully - Lee was so helpful and betw... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vloerenwinkel
- Vloerenlegger
- Binnenhuisarchitect
- Hout/parket/laminaat leverancier
- Houten vloereninstallateur
- Houtleverancier
Over Floor Land
Geschreven door het bedrijf
Shop Luxury Vinyl LVT Flooring
Shop Laminate Flooring
Shop Parquet Flooring
Shop Wood Flooring
Herringbone
Flooring
Award Winning Flooring Company
Contact Us
Welcome to Floor Land, the award-winning flooring company with over 24 years of experience in the industry, based in Warrington, Cheshire, U.K. At Floor Land, we pride ourselves on providing a comprehensive range of flooring supplies to suit every taste and requirement. Whether you're looking for wood flooring, laminate flooring, parquet flooring, or luxury vinyl tiles, we have an extensive selection to choose from.
Our commitment to quality is reflected in the big-name brands we offer. We stock renowned products such as Quick-Step Flooring, Floorify Luxury Vinyl Floors, Elka Wood Flooring, Elka Laminate, Quickstep laminate, and many more. With Floor Land, you can be confident that you are choosing from the best available options in the market.
Our stellar reputation in the industry is built on our team of dedicated floor professionals who possess extensive knowledge and expertise in the field. We take pride in understanding your specific needs and guiding you towards the perfect flooring solution for your home or business. Whether you have a unique parquet design concept in mind or need advice on durability and maintenance, our team has the expertise to assist you every step of the way.
To make your experience with us even more convenient, we offer free delivery with flexible time options. Whether you prefer morning or afternoon arrival, we ensure your flooring reaches you in a timely manner. Additionally, we provide free samples, including free Quick-Step samples, allowing you to see and feel the quality of our products before making a decision.
Understanding that flooring can be a significant investment, we offer finance packages to help our customers spread the costs. This ensures that you can choose the flooring solution that best suits your budget without compromising on quality.
At Floor Land, we don't just stop at providing high-quality flooring options; we also offer an exceptional fitting service. All our fitters are fully qualified Quick-Step Master Class Certified Installers, guaranteeing precision and professionalism in every installation. We have utmost confidence in the workmanship of our fitters, which is why we offer a lifetime guarantee on our fitting service.When it comes to flooring, nobody knows more than Floor Land. We combine our extensive product range, industry knowledge, and exceptional customer service to provide you with the perfect flooring solution. If you choose herringbone, parquet or LVT, you can trust us to deliver the highest quality flooring products and services that transform your space into a true reflection of your style and personality.
Contactgegevens
Floor Land, Cockhedge Shopping Centre, 9 Cockhedge Way, WA1 2QQ, Warrington, Verenigd Koninkrijk
- 03331381111
- sales@floor-land.co.uk
- floor-land.co.uk
4,4
Uitstekend
220 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpfully and speedy deluvery
12 januari 2023
Antwoord van Floor Land
Thank you very much for your kind feedback. Much appreciated, David.
Website Delivery Terms very misleading
This is what the website says:
'Please be aware that customers living outside of mainland UK or in some territories of Scotland may not be eligible for next day delivery. Deliveries outside mainland UK will incur extra delivery charges. Once you have placed your order online, we will be in contact to arrange the best delivery options/pricing available'
But....... in reality what they do is cancel your order for mainland Scotland and refund it for the IV postcodes. They need to update their website and not waste peoples time in placing orders.
4th Jan - Update - Thank you for your response so if you update your website to be more accurate I will remove this review so other customers are not frustrated by ordering and wasting their time.
3 januari 2023
Review zonder uitnodiging
Antwoord van Floor Land
Hi, we are deeply sorry you have left a negative review. There may have been some confusion here. Our service in the Scottish Highlands is a service we do offer to a certain point of the Scottish Highlands. Due to the shipping services that we use, we can only deliver our pallets to certain areas of the Scottish Highlands due to the shipping companies' inability to fulfil orders in certain areas. We checked with the shipping for you the minute that the order came through, which we were told that they could not get the order to you for less than £380.00 and that they could not be certain that it was the lowest price. Because your order was only a small order, we didn't believe it was in yours or our interest to charge you that amount of money for such a small order and decided that it was the right thing to do to refund you instantly, rather than charge you this amount of money for the specified items. I am very sorry about the disruption that this may have caused you and if there is anything we can do to help you or resolve the issue for you in any way that we can, then please call our office on 01925354554. We have also now updated our terms and conditions on our shipping and delivery policies to make our Scottish Highland customers more aware of these problems. Hope this helps in future.
Five Stars all the way!
A very personable company to deal with, very helpful and knowledgable.
I had a definite delivery requirement that they needed to arrange to suit me and did without ant fuss. I had other issues that were easily resolved. I very much would recommend this supplier without hesitation, proven by the fact that I hate leaving reviews but am pleased to do so in this case.
16 december 2022
Antwoord van Floor Land
Hi Gary,
Thank you very much for your extremely kind review. It was great dealing with such a fantastic customer and wish you well for the New Year. Thanks again :)
Antwoord van Floor Land
Hi Tracy,
Thank you very much for your extremely kind review. It was great dealing with such a fantastic customer and wish you well for the New Year. Thanks again :)
Great customer service
My requirement was urgent because the installer had already been booked. I spoke to Leo (who gave me some product advice) and he assured me that the order would be delivered before the deadline, and then he followed up with an email when it had been picked up for delivery. I had ordered samples of the same product (from two other companies) two weeks before I spoke to Leo and they arrived after the complete order from Floor Land! And Floor Land were cheaper anyway.
15 november 2022
Antwoord van Floor Land
Hi Jude,
Thank you very much for your extremely kind review. It was great dealing with such a fantastic customer and wish you well for the New Year. Thanks again :)
Poor delivery
Poor delivery. Supposed to be express service, items still not received 5 days later!
28 oktober 2022
Antwoord van Floor Land
Hi Martin,
Sorry that you have not received your parcel. We did send your item straight away with Royal Mail. We have emailed you the details of your delivery and had no responce. Please call us on 0800 996 1922 and let us know if you have received your items. Thank you.
REALLY HELPFUL SALES TEAM
REALLY HELPFUL SALES TEAM, HAD MY PRODUCT IN STOCK, DELIVERY WITHIN FOUR DAYS
1 november 2022
Antwoord van Floor Land
Hi Nicki,
Thank you very much for your extremely kind review. It was great dealing with such a fantastic customer and wish you well for the New Year. Thanks again :)
Fast, efficient service
Fast, efficient and helpful service. Would definitely recommend and use again.
27 oktober 2022
Antwoord van Floor Land
Hi Janette, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a wonderful experience.
Good Service!
Good range online at a good price and delivered within a few days from Warrington to Manchester. Helpful driver too. Thanks.
25 oktober 2022
Antwoord van Floor Land
Hi Christopher, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a wonderful experience.
Antwoord van Floor Land
Hi Nick, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a wonderful experience.
Great Services
Great Services!
I ordered samples online on last Friday but by my mistake wrong delivery address was put. Leo responded quickly to my email in 5 minutes and samples are received smoothly without problem.
12 oktober 2022
Antwoord van Floor Land
Hi Arthur, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a wonderful experience.
Highly Recommended
How lucky I found this reliable flooring supplier, they are so supportive and I was given much useful and professional advices to make a right choice for my new house. They made a nicely carpet and laminate floor with very high standard workmanship for my entire house with reasonable price. It is a great pleasure to deal with them, highly recommended!!
21 september 2022
Antwoord van Floor Land
Hi Sam, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a wonderful experience.
Lukasz - The floor is beautiful after laying
The floor is beautiful after laying, but you have to pay attention to transport, several dozen panels had a damaged corner, but luckily only in one package. I had some 1.5 meters of surplus, so I didn't care about it. Good product quality, a very nice imitation of dark cut stone, and the price of just under £ 12 for the LVT is unbeatable. Thanks.
19 september 2022
Antwoord van Floor Land
Hi Lukasz, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a wonderful experience.
Antwoord van Floor Land
Hi Mr Boatiwirat, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a wonderful experience.
First rate diliverd when said no trouble
4 september 2022
Antwoord van Floor Land
Hi Philip, Thank you very much for your kind review. We very much appreciate your custom and happy you had a great experience.
Floor Land comes highly recommended
Floor Land comes highly recommended. Very professional and helpful, went the extra mile to source and deliver my flooring. Many thanks
31 augustus 2022
Antwoord van Floor Land
Hi Dragomir, Thank you very much for your kind review. We very much appreciate your custom and happy you had a great experience.
Antwoord van Floor Land
Hi Kevin, Thank you very much for your kind review. We very much appreciate your custom and are happy you had a great experience.
Easy website to navigate and purchase…
Easy website to navigate and purchase from. Swift delivery. Very happy.
27 juli 2022
Antwoord van Floor Land
Hi Trevor, Thank you very much for your kind review. We very much appreciate your custom and happy you had a great experience.
floor-land.co.uk
After reviewing my flooring requirements, floor-land had everything I required and in stock.
The most competitive price available for 12mm laminate flooring available for the area required, plus the addition of waterproof, heat reflective underlay, no other company could match. After installing the flooring, the finished product is outstanding. The matt finish is exactly what I required.
Easy to install, even with basic tools.
Recommend this company. Even if you're not sure what you need, they will find you're requirements.
27 juli 2022
Review zonder uitnodiging
Antwoord van Floor Land
Hey Scott. Thank you so much for your very kind review. This is very much appreciated and we are so happy you had such a great experience.
Excellent service
Excellent service, very easy and very comunicative. Delivery driver was very helpful during prompt delivery.
25 juli 2022
Antwoord van Floor Land
Hi Brenda, Thank you very much for your kind review. We very much appreciate your custom and happy you had a great experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.