The team at Floorsafe were extremely helpful , knowledgeable & fast at providing me with the exact product for my job. I highly recommend both the friendly professional staff as well as the high q... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From start to finish the whole process was flawless. From setting up an account to placing an order then receiving the items was one of the easiest transactions I've been a part of, thanks to the team... Toon meer
I ordered a fair quantity of safety equipment on the day it needed to be sent. It was sent that same afternoon and arrived at a long distant destination a day early. David was super helpful and sug... Toon meer
The customer service that was provided was friendly yet thorough and knowledgable. Our recent query and order placed was smooth from start till finish upon receieving our delivery on time. we will... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Anti-Slip Specialist Providing Aluminium Stair Treads, Tactile Indicators, Reflective Tapes, Cable Covers & Anti Slip Solutions
Contactgegevens
88 Gibson Street, 5007, Bowden, Australië
- 1300 400 434
- sales@floorsafe.com.au
- floorsafe.com.au
4,7
Uitstekend
238 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Received the wrong product - completely different to what I had ordered.
I ordered tactile ground indicating tiles, and I paid extra to have them sent to me by expedited post. After several days, I received a delivery of a totally different product. From the enclosed cart note , it was clear I was sent someone else’s order - which obviously had a different order number than my order - and for a completely different product which I did not order and I had no use for. So I had to go to the extra trouble and the extra expense for me of repackaging and then sending that product back to the company via the nearest post office, which is actually quite a distance from my home. I am still waiting for my product to arrive.
11 april 2026
Antwoord van Floorsafe Australia
Hi Trish,
Thank you so much for your kind words! We're really glad to hear you found our service helpful and that your order arrived quickly. Providing great service and fast delivery is exactly what we aim for, so it’s wonderful to know we met your expectations.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Thanks again for your support!
Kind regards,
Dave & The Floorsafe Team
Delivery was very quick and product as…
Delivery was very quick and product as described
4 maart 2026
Review zonder uitnodiging
Antwoord van Floorsafe Australia
Thank you for your great feedback! We're so pleased to hear that your delivery arrived quickly and that the product met your expectations.
We really appreciate you taking the time to share your experience, and we look forward to assisting you again in the future.
Kind regards,
The Floorsafe Team
Antwoord van Floorsafe Australia
Thank you for your helpful feedback.
We are pleased to hear that you found our team knowledgeable across our product range. Providing clear guidance and ensuring our customers feel confident in their choices is something we take great pride in.
We will be sure to pass on your kind words to Dave & he will be delighted to hear that his helpful and knowledgeable approach made a positive impact :)
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Floorsafe Team
Antwoord van Floorsafe Australia
Thanks for your feedback.
If you have any questions, please don’t hesitate to reach out we’re always here to help.
We appreciate your support and look forward to assisting you again.
Kind regards,
The Floorsafe Australia Team
After trying many that are supposed to…
After trying many that are supposed to be safe, absolutely the best for a disabled/Elderly bathroom and toilet.
28 januari 2026
Antwoord van Floorsafe Australia
Thank you for your kind feedback.
We’re delighted to hear that our product has proven to be the best solution for creating a safer bathroom and toilet environment. Supporting safety and independence for individuals is at the heart of what we do.
Your experience means a great deal to us, and we truly appreciate you taking the time to share it.
Kind regards,
The Floorsafe Team
The Very prompt delivery of the product…
The Very prompt delivery of the product and the ease of installation of this product
18 januari 2026
Antwoord van Floorsafe Australia
Thank you for your positive feedback.
We’re pleased to hear that you were happy with the prompt delivery and found the installation process straightforward. We aim to make the entire experience, from ordering to installation as smooth and efficient as possible.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Floorsafe Team
Quick easy ordering and quick delivery
14 december 2025
Antwoord van Floorsafe Australia
Thank you for your feedback.
We’re glad to hear you found the ordering process quick and easy, and that your delivery arrived promptly. Providing a smooth and efficient experience is something we always strive for.
We appreciate your support and look forward to assisting you again.
Kind regards,
The Floorsafe Team
friendly staff
8 december 2025
Antwoord van Floorsafe Australia
Thanks for the kind words,
We like to think we’re not a bad bunch either!
Appreciate the support & we’ll keep doing our best.
Cheers,
The Floorsafe Team
Fast and efficient service snd…
Fast and efficient service snd delivered exactly what was ordered
30 november 2025
Antwoord van Floorsafe Australia
Thank you for your feedback.
We’re pleased to hear everything arrived as expected and that you found our service fast and efficient. Delivering exactly what our customers need, on time, is always our priority.
We appreciate your support and look forward to assisting you again.
Kind regards,
The Floorsafe Team
Never a drama with these guys.
13 oktober 2025
QUICK EASY SERVICE
4 september 2025
the ease of ordering and the speed of…
the ease of ordering and the speed of delivery
30 september 2025
They were really helpful with advice on…
They were really helpful with advice on the products and installation. Product was shipped promptly and proved to be excellent quality and looks great in position.
22 september 2025
Excellent service and fast delivery
17 september 2025
The product description was misleading
The product description was misleading. I purchased the "Watch Your Step" anti-slip mat. What arrived was a sticker. A sticker is not a mat. It should have been described as a "Watch Your Step" adhesive label.
5 september 2025
Antwoord van Floorsafe Australia
Good Afternoon, and thank you for your feedback! We've reviewed the product description and agree that it is not very clear and lacks information. We apologise for the confusion, and we will be updating the product description to ensure that it is clearer. Thank you again. If there is anything further we can do, please don't hesitate to reach out to us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.