Floritta Reviews 103

Квіти прийшли охайно запаковані ,красиві ,свіжі ,всім рекомендую цей магазин.

Was celebrating my Bday last weekend and received 2 gorgeous bouquets from Floritta for the first time.
One was a huge peonies bouquet. Absolutely stunning and fresh! Had to find all vases I had at home to fit the flowers in 😂😍🤩 And when I walked in the room the next day, my original bought extended in size enormously 😱 because the flowers started to open! I can’t describe how beautiful it is!!! As I had my own peonies garden with a divine smell 🤩

My second bouquet was with amazing winery hydrangeas, light pink exotic roses and tiny beautiful blue flowers! I’ve never seen such a beautiful combination of colors before. So chic and elegant!! 🥰😍

It’s been almost a week since I’ve got deliveries and all flowers still look fresh as I’ve got them!

Highly recommend Floritta!
They stole my heart! ❤️

My boyfriend ordered me roses for our anniversary. Not only did they delayed 2 hours to be delivered on SCHEDULED delivery, but i got in the app and it said delivered and at that point nobody called me or informed me anything. I was calling them in the meantime to ask where the delivery guy was. Once I saw that my flowers where shown as delivered I walked outside my hall, only to find him by CHANCE, and to ask him out of curiousity if what he was holding were flowers. I told him these were mine as I read the receipt and all the information was about me but he wouldnt give me them. Meanwhile he was talking to another customer on the phone while not allowing me to have my GIFT. He then called his manager, who started talking to him in russian, and then he gave me the phone to talk to her. Right when I started talking to her, she raised her tone and started telling me ‘can you tell your boyfriend to stop calling me he keeps calling me and tells me that you havent receieved the flowers’. She wouldn’t stop talking over me so i told her that I Have JUST saw the delivery guy randomly, who holds my flowers and wont give them to me. I asked her to give him consent to give them to me to end that discussion. My experience was horrible with this company, I wouldn’t suggest ANYONE to buy gifts for special occasions for them because they will ruin it.

NOTE THAT ON THE RECEIPT MY TELEPHONE NUMBER WAS THERE AND MY BOYFRIEND’s AND THEY DIDNT CALL ANYONE.

Made my order one day prior to my moms birthday, received the flowers(pink peonies) in time early in the day as I asked to arrive before 1pm. However they didn’t have white peonies so I had to take only pink ones, but overall the flowers were great!!!👍🏻

My second time ordering from Floritta UK 😍 amazing experience I love itt, the bouquet are so fancy and luxurious 😍 thank you so much 🩷

Thank you, the flowers were very beautiful, the note and the design are also wonderful, thank you

Their flowers are so beautiful and fresh!! I LOVE how vibrant the colors are, they look exactly as they do on the pictures online :)! Would order again!

I’m so glad I came across Floritta! I had my bridal bouquet arranged with them and it was beautifully arranged and how I envisaged it to look - classy and elegant.

Will 100% recommend!

Discovering Floritta: A Last-Minute Lifesaver!

The familiar pang of panic struck late yesterday afternoon – a dear friend's milestone birthday celebration was mere hours away, and the perfect gift remained elusive. Flowers seemed the obvious, elegant choice, but the challenge lay in finding a florist in London capable of delivering something truly special, reflecting the occasion's significance, on the very same day. Initial searches presented a dizzying array of options, many focusing on budget offerings or lacking the guarantee of swift, reliable delivery across the city. The stress mounted; finding a service that could provide both high quality and immediate delivery felt like a tall order.

It was during this increasingly frantic search that Floritta emerged. Their online presence immediately stood out. The website promised not just same-day delivery across London, operating seven days a week , but showcased arrangements that exuded sophistication and quality. Descriptions spoke of "premium blooms," "luxurious gift sets," and presentation featuring "signature luxury paper" and "delicate silver ribbon". This combination was precisely what the situation demanded: the assurance of speed and convenience, essential for a last-minute need, paired with the promise of a premium, impressive product suitable for a major birthday. Floritta appeared to cater specifically to those moments when only the best will do, delivered promptly – a niche combining high-end aesthetics with logistical excellence.

Their extended operating hours, from 8:00 to 22:00 daily , further underscored their commitment to accessibility, even for eleventh-hour requests. The clarity and visual appeal of their website served as a crucial first impression, building confidence that this might be the solution.

The Initial Interaction: Service That Impresses
Feeling hopeful yet still slightly overwhelmed by the beautiful choices online – ranging from classic bouquets to elegant hampers featuring Prosecco or other gifts – a decision was made to call Floritta directly. The experience that followed cemented the initial positive impression. The phone was answered promptly, not by an automated system, but by a person whose voice was immediately warm and welcoming.

Explaining the predicament – the urgent need for a stunning birthday bouquet for that evening, perhaps incorporating the friend's favourite colour, pink – the staff member listened patiently and attentively. There was no sense of being rushed, despite the time pressure. Instead, the florist demonstrated impressive knowledge, suggesting specific seasonal flowers that would work beautifully together, perhaps recommending the popular luxurious pink and white bouquet featured online or discussing the elegant rose and Canti Prosecco gift set as a suitable celebratory option. They spoke about the flowers with genuine enthusiasm, explaining the characteristics of different blooms and helping to translate a vague idea ("something impressive") into a concrete, beautiful vision.

Crucially, communication regarding the practicalities was crystal clear. The pricing was explained transparently, and the same-day delivery process was detailed, confirming the order would be placed before the cut-off time and reassuringly stating the typical three-hour delivery window within London. This level of service went beyond a simple transaction; it felt like a collaboration. The florist's empathy and expertise created a sense of trust and reassurance, transforming the stressful gift hunt into a genuinely pleasant interaction. This blend of a user-friendly online platform for initial browsing and accessible, expert phone support proved invaluable, offering the flexibility to explore options visually before receiving personalized guidance to finalize the perfect, time-sensitive order. It demonstrated an understanding that while digital convenience is valued, the human touch remains vital, especially for purchases tied to significant personal occasions.

We loved it soo much😍🥰 the flowers were a spontaneous surprise for cousin’s birthday and guys delivered it on time💘 my cousin loved it very much 🥰🥰 tnx guys once again🫶🏻🤍

worst customer experience on the Mother’s day! Has taken the order via deliveroo, no update about the status of the delivery, got late for more than 1.5 hrs, no response to calls… And ruined the Mother’s day spirit…

I ordered a bouquet of tulips from Floritta as a Women’s Day gift through Uber Eats. Unfortunately, Uber Eats didn’t pass on the Gift Card message to Floritta, and I only realized this after the order was already out for delivery. However, when I reached out to Floritta, Mariia was incredibly empathetic and went above and beyond by arranging a separate delivery with the card and a long-stem rose. Now that’s what I call exemplary customer service! Thank you Mariia and Floritta!

Floritta was amazing !!! Sent me all the flowers they had in stock to help me create the most wonderful arrangement🤍🌸 so friendly and helpful and the flowers were gorgeous !! Really recommend xx

Я очень довольна сервисом! Цветы всегда свежие и красивые! Спасибо что вы есть, благодарю вас 🫶

Я просто хочу подякувати Вам, за вашу допомогу із вибором букету, так як робила замовлення з України. Ви проявили ввічливість та свою допомогу з оформленням і своєчасною доставкою квітів, за що я щиро Вам вдячна🫶. Букетик неймовірний! Ваша робота на 5*👍

Amazing flowers and great service! I needed a bouquet quite urgently and they answered all my questions and helped to choose the best option on the budget. Flowers were fresh and so beautiful! Very happy with my choice and can recommend them to everyone in London 🤍🌸

They are best

Your work is incredible, and the staff is extremely friendly, they are available at any time and will always help you choose the best option of flowers.❤️

I recently ordered flowers from this shop, and I couldn't be happier with my experience! The selection of flowers was stunning, with fresh and vibrant blooms of all kinds. The staff were incredibly friendly, knowledgeable, and helped me choose the perfect bouquet for a special occasion. The arrangement was beautifully done and exceeded all my expectations. I highly recommend this shop for anyone looking for quality flowers and excellent service!"

The best service in London🤝
Thank you very much!!!