Fly Business Reviews 

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacation to help us out, and provided detailed information at each step. He was polite and willing to consider alternative means of handling our issues and out travel needs. Our family is very thankful to him for all the help he provided. He has made us lifelong users.

Scott was brilliant in finding great flights and fares for us on our trip to Southern Africa. Patient and extremely helpful throughout the process.

Having an experienced agent really helped with peace of mind. Kunika provided courteous and professional service. She stayed in communication. We got the flights we needed, after having difficulties with other travel agents. It is good to have this part complete.

David made travelling the planet a piece of cake, of the best delicious chocolate cake ever. Thank you for everything 🙏🏼

Lucas was vey honest , informative and hardworking. He doesn’t rest until he finds the best and most cost effective options. I am super pleased and will definitely recommend him to other friends and family and will use him again for my travels. 💙

Katlyn did realy realy great job very very good service will book again w them

I had an absolutely outstanding experience working with Fly Business, and I cannot say enough about the exceptional level of service I received from Addey Madison.
From the very beginning, Addey demonstrated a level of professionalism, responsiveness, patience, and genuine commitment to customer service that is extremely rare today. She did not simply book a ticket — she took the time to understand my travel needs, carefully explored the available options, and worked diligently to find the best possible itinerary.
What impressed me most was her dedication. Every question was answered promptly, every concern was handled thoughtfully, and throughout the entire process I felt that she was personally invested in making sure everything went smoothly. She made what can often be a complicated and stressful travel-planning process remarkably easy and worry-free.
I have dealt with many travel professionals over the years, but Addey’s customer service truly stands in a class of its own.
I would recommend Addey and Fly Business without hesitation to anyone looking for someone who will genuinely go above and beyond for their travel needs.

I appreciate Fly.business not denying the fact that your representative, lied about UA only refunded $1708.00 instead of the $4070.00 for the cancelled flight. She sent 2 separate emails stating that $1708. was refunded attempting to retain $2200+. Although Fly.business offered a travel voucher, I don't feel comfortable doing business with a company that attempts to deceive its customers. I do not want a travel voucher from your company, I want you to refund the amount of the ticket that UA refunded to you..$4070.00. I would hope that in the future Fly.business would honor the Travel Protection package, not lie about refund amounts and not attempt to defraud the customer? I have filed complaints with the Department of Aviation and the Department of Transportation regarding Fly.Business business practices.

My customer service representative was Addey. She provided a great service - fast, efficient, professional. And the main thing of course was a good value for the business class tickets to Europe. I’ll use this agency again, and I highly recommend it. Thank you, Addey.

Jeff Green is great. But he is above other agents. Other agents have made me feel like I was being scammed

Kennon is an excellent representative and very helpful with information and options.

The flexibility of the rep to respond to my request after a few changes

Geralt did a marvelous job of helping us find the right flights to Switzerland. He did research and then presented with several different options for our consideration. The one that we selected met all of the requirements that we had. He also helped identify and book the most spacious and comfortable seats on each of the four different aircraft we will be flying on.He became a trusted advisor because of his helpfulness and professionalism. When we fly in the future, especially to international locations, we will definitely look to him for help.

Stephanie is excellent.

clinton was awesome patient and smart thanks

Hugo Roberts was very professional, very helpful and emailed me or called me back quickly each time I asked for different flights to be looked at. This was much better than other travel agents that I asked for help from and couldn't help me at all.

I started looking at air fares for an international trip. I was hoping to get business class seats. They cost so much, I started looking at coach seats. I sent an inquiry to Fly Business and went to bed. The next day Lance called me for my trip information. Within a few hours he had an itinerary for my review. We made some changes and I have business class seats for the long international flights and coach for the short flights. All this for much less than the prices I saw on my search. Now I have Lance to help answer my questions while I go to an area of the world I've never been through.

Mario was great. He gave me options for the two trips I needed airline tickets. All of these options fit my schedule. He even went back to find if there was anything better. He also stayed on the phone and talked me through filling out forms and offered to fill out some of the information himself. Mario's communication skills are excellent.