focalpointopticsltd.com Reviews 66

Fabulous customer support and speedy delivery

Great helpful service.

Super helpful staff. Responded to a query out of hours and my binoculars were posted to me in no time, all carefully packaged.

Called in to ask for advice about binoculars. Staff were very helpful and well informed, and the shop and website have a great range of products to choose from. Highly recommended

Good price for product I wanted, delivery was quick, but docked one star because it should have come with a free binoculars vizor but didn't.

Excellent service as usual

Very good products and service, recommended.

I purchased an amateur telescope from the company. Their price was fair, the ordering process was easy and they were very helpful when I called them to enquire about the progress of the order. I would order again from them.

Excellent experience dealing with Focalpoint Optics, Paul was very helpful giving me loads of advice and price matched my items. Can’t recommend them enough.

Excellent service. Went the extra mile. Genuine honest advice and friendly. Ill have no hesitation recommending.

Absolutely great company to deal with, fast postage and all items as described. ⭐️⭐️⭐️⭐️⭐️

Two items ordered and one item in the delivery was not the correct item. Vendor quick to address problem, however.

First class service.
V good website
V good product
V good delivery
FAULTLESS
Highly recommended
FIVE STARS

A transparent and efficient service all round. Well done!

Great customer service and excellent second hand products. Issue with ordering on the website quickly rectified and went above and beyond. THANKS!

Helpful from the start simply kept me informed as my product was out of stock very please with c/c

Great website, quick delivery and excellent after-sales service

Excellent service and a really good set of lenses

All around fantastic service from the lovely folks at Focalpoint, helping the school out with our faulty telescope, liasing with Celestron who were also fab, sorting out the problems and checking the unit over. Picking up the unit from the shop was great, with help and advice from Paul and some idea's for running clubs and teacher outreach programmes. Will absolutely recommend for anyone wanting optics.