Called with an issue with tankless water heater and they responded say day i emailed them . Within 24 hrs I had a new hot water heater sent out to replace other one. Great customer service and very qu... Toon meer
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Two weeks ago I received a mini split AC I came to me leaking coolant so the team tried to get me a replacement unit but they don’t know when it will be in stock again so they are issuing me a refun... Toon meer
We purchased the Instashower Ultra and was hesitant about getting it but after using it on our first outing all I can say is it’s amazing! We had an issue with the door sizing when we purchased it an... Toon meer
I'm not sure how the product works yet, as the wrong one was sent first. I asked for expidited shipping on the replacement, so I would have time to install it before our Memorial Day weekend trip. Th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Get the ultimate RV experience with Fogatti! Our pro-engineered appliances - from RV tankless water heaters and RV air conditioners to electric fireplaces - have taken thousands of happy customers across North America, Western Europe and Australia on a superior journey. Make your travels exceptional today!
Contactgegevens
8 THE GREEN, 19901, SUITE A DOVER, Verenigde Staten
- 8772161818
- service@fogattiliving.com
- fogattiliving.com
4,1
Goed
96 reviews
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Easy to install,customer service really…
Easy to install,customer service really helps only problem is the door. I need 18”x18” door which I need to buy separately and isn’t cheap now l have extra 15”x15” door which I have no use for.
28 maart 2023
Water heater doesn’t work called…
Water heater doesn’t work called customer service and they were going to send a part. It’s been a few days and part hasn’t left the shop yet!!!
23 maart 2023
Antwoord van Fogattiliving
Hello Sir or Madam. Sincerely sorry for the inconvenience caused to you. There may be misunderstanding between us. Could you please advise you name and contact details for us verifying? You may email us through service@fogattiliving.com or contact +1 877 216 1818 Monday through Friday 9 AM-5 PM PT. Thank you for your patience and understanding.
We ordered a 55,000 BTU tankless water…
We ordered a 55,000 BTU tankless water heater that we received within 5 days, it was very quick getting here, the installation was about a 4 hour job, very easy and straightforward. I can’t figure out why I didn’t do this sooner. We love taking a shower without having to shut the water off constantly, it takes just seconds to get hot water at the tap. Before I ordered I had sent them a message asking questions and they called me back right away and they answered all my questions. All and all this was a very good experience.
7 maart 2023
Great customer service
Great, quality product. I did receive a defective control board and it was replaced QUICKLY and without many questions at all. Great customer service.
13 maart 2023
Antwoord van Fogattiliving
Thank you very much for your encouraging words. Your encouragement gives us the impetus to move forward. We will keep on improving and innovating so as to provide the best product for our customers. Wish you have a good day!
Antwoord van Fogattiliving
Thank you very much for your encouraging words. Your encouragement gives us the impetus to move forward. We will keep on improving and innovating so as to provide the best product for our customers. Wish you have a good day!
Because I didn’t have choice of 18x18…
Because I didn’t have choice of 18x18 black door ordered white. I emailed my problem they made sure I received a black door.
13 maart 2023
Antwoord van Fogattiliving
Thank you very much for your encouraging words. Your encouragement gives us the impetus to move forward. We will keep on improving and innovating so as to provide the best product for our customers. Wish you have a good day!
Better than a standard RV water heater…
Better than a standard RV water heater with a tank yet tremendously more cost-effective than a Gerard or truma. The 18x18-in door was Flawless in its design and looks great once installed. Be sure you reinforce with two x 4
22 februari 2023
Antwoord van Fogattiliving
Thank you very much for your encouraging words. Your encouragement gives us the impetus to move forward. We will keep on improving and innovating so as to provide the best product for our customers. Wish you have a good day!
Exceptional customer service
Exceptional customer service and great communication during and after you place an order. I had a follow up request after my installation, it was handled quickly and effectively by customer service.
20 februari 2023
Received the 55000 unit and installed…
Received the 55000 unit and installed easily. Worked very well with first use. Have had no problems so far with it. Only issue I have is it will not pull up to the 123 degree mark. So far 117 is all it go to. This being said, 117 is plenty hot enough for showers. My wife is at a 100 and I use around 104. No hot water stops till you’re finished. I was reading perhaps we need to add a high flow propane regulator to get full burn to 123 degree. But this unit has satisfied me up to my expectations. Hope she continues to work flawlessly as it is now.
16 februari 2023
The product is fine I love it
The product is fine I love it. Since giving my information to your company the spam and junk calls are ridiculous, I receive at least 15 day. Before buying your product I got 2 or 3 a week. I am convinced you sold my info. I hope you made a bunch of money.
16 februari 2023
Antwoord van Fogattiliving
Hello Sir. Glad to hear that our product brings you a good usage experience. As a regular Cross-Border e-Commerce company, we are dedicated to offer good products and excellent customer service for our valued customers. Meanwhile, we strictly abide by the customer privacy policy and never divulge our customers' information. Could you please advise if you have logged in any irregular website or picked up any unknown phone call? We are kindly suggest that you may have a check and protect your own information carefully.
Easy install
Easy install. The install video was very helpful. Had to modify my opening. Was a hair too small
1 november 2022
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