I just received 3 pairs of small/medium AlpacaCloud® Crew Socks. The material feels nice enough, but they are too tight around my ankles. If they had a streamlined process to return items for credit... Toon meer
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Lees wat reviewers zeggen
I bought the Navy sweatshirt for the Alberta winter (I'm also a cold weather whimp) I got this last winter and love it. Came on the website to grab another one and I'm surprised about the low reviews
Long waiting time before delivery. They also shop from outside Europe and before you can receive your order count min an extra charge of 60% of which they do not inform you when you order. In that asp... Toon meer
Quite comfortable socks and nice colour. Size wise quite small for L/XL. As others have noted no wide toe box, actually narrower than some "normal" socks I own. Dispatch time quite lengthy but was ex... Toon meer
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Im unable to undo a subscription I did…
Im unable to undo a subscription I did by mistake!!
I’ve tried to cancel this subscription…
I’ve tried to cancel this subscription to the follow your legend. I contacted customer service, no response
Never came my order
Never came my order!
There’s no contact number
Great Experience
I read all the bad reviews but decided to take a shot. Ordered 12/29 - arrived today. Two heavy hoodies in Sage and Dusk, plus a Sage T-shirt. Maybe the most comfortable tops I’ve ever worn. Quite heavy, and the T-shirt is heavy enough for spring and fall days by itself.
I was worried but unnecessarily. Everything went smoothly and I love my new hoodies!
I wish I can rate them lower but no…
I wish I can rate them lower but no other option. I made on order over a month ago still did not receive my order or tracking number and no response from there support team.
Terrible customer service
My first order arrived ok and I loved the hoodie but my husbands order on November 10th which cost about £80 never arrived. After two months of trying to get help - this week they emailed him to say that it must have been stolen and theres nothing they can do. We never got any notification from the courier who they said was DHL and then Evri and then Hermes - and we have lived here 8 years and never had a parcel stolen. The emails they have sent have often been completely contradictory- they promised a refund which never arrived and now are ignoring our emails completly. Please be careful if you are ordering from this company especially in the UK.
Easy to order
Shipped fast and sizes as expected, in USA
Ordered for my wife whom is always stealing my hoodie and joggers. I love the woman but stuffs always missing when I want it. Initial quality seems very good. Its very warm which is what I was hoping.
Sizes true to expectations in the U.S. In Europe I would expect the sizes to be large.
Great size and comfy
Sweat shirt was very nice and ordered a size big as a paka why not! omg order it big and so comfy. comfy in all sizes, just saying.
Always quality!
Buyers beware
The sizes are on the large side. When you order there's a distinction between male and female but the sizes are the same (my error).
Custom duties costed over £70.
To get the correct size I will have to pay $16.99 for each hoodie and over £20 in postage. Plus customs duty when I receive the size that would fit us.
The quality of the material is nothing special, slightly heavier but not warmer than any other hoodies.
Only ordered to support the cause.
Really not worth it.
Purchase with caution!!
Follow your Legend is trying to undo…
Follow your Legend is trying to undo some of the damage that we have caused. There mission is to protect the world 🌎 and it's wildlife. I purchased the Elephant plushie and it was so adorable and cuddly. The company has great products and a wonderful mission statement. We need more companies like yours.
Very disappointed
Very disappointed. My Mum bought for us some bracelets several years back and the magnet no longer worked so I bought 3 bracelets - two for me and one for my daughter and never received them. There was no confirmation email and I sent several emails asking what happened and after 6 weeks I finally contested them to get my money back via Paypal. They said they have made the delivery and shared a number and said that it was final and I told them with DHL you need to sign for the acceptance of the delivery and they could never prove otherwise. I certainly won't buy from them again and despite being American they know nothing about looking after their customers.
Ich bin irgendwie enttäuscht.
Ich bin irgendwie enttäuscht.
Die Qualität von den Kuscheltieren ist enttäuschend. Für 25€ hätte ich mehr erwartet
Bei der Kuh sind die Nähte extrem sichtbar und nicht gleichmäßig verarbeitet:(
Der Pinguin ist da schon besser, schön Flauschig und läd zum Kuscheln ein, aber auch hier stell ich mir die Frage wie lange er hält weil er wirkt billig verarbeitet.
Versandt dauert ca 10-15 Tagen was super ist dafür das es aus der USA kommt
Ihr solltet aber einplanen das 10€ Zoll bei DHL zahlen müsst
They take weeks to answer any emails…
They take weeks to answer any emails and do not provide sufficient information for international returns... they refuse to give any phone number required by international couriers and for cutoms paperwork.
Great product and super soft
Ordered two of their double shell hoodies and love them
They wash well, cold water no softener, no ironing but are super soft and so warm
Im happy to recommend this product
This website is a scam
This website is a scam. I ordered a T-Rex plushie and it arrived damaged. It had black stuff on it that I’m unable to get off and stuffing was coming out the side. I reached out to them asking for a refund and I received two separate emails completely disregarding what I asked for. Instead, one person said they were sending a sea turtle replacement and the other was sending a new t-rex. Upon my research, I discovered they send damaged items regularly and they have a high amount of complaints across all review sites. That’s when I decided to email them demanding a refund. I have not heard from anyone for about a week now— and the replacements they were supposedly going to send two weeks ago have not arrived. Save yourself the $33 and do not waste your money. They give donating to good causes a bad rep. Who even knows if they actually donate the money.
I ordered a hoodie
I ordered a hoodie, great. I didn’t have any confirmation about the order. The hoodie arrived and it’s a good product, but it is to small. I have sent numerous emails to you to exchange for a bigger size but I have heard nothing back from you. Now I’m stuck with a hoodie that I can’t wear.
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