Great price and the website has a great selection. Did not give it 5 stars since for deliveries to the US it gets held up by customs at the border. I think the Foot Store could speed up the process if... Toon meer
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Lees wat reviewers zeggen
The soles on both football boots have come out of place, within only a few uses. They have ended up sliding to the heel or more than one occasion and I have had very bad blisters. Unable to complete r... Toon meer
Bedrijf heeft geantwoord
My cleats came, the new lamine yamal heart breaker. Came with everything the baggy extra insoles. Definitely would recommend. And shipping is actually pretty good, takes about like a week or less.
Bedrijf heeft geantwoord
What a great experience. I found some running shoes only available in the EU (the Berlin Edition Adidas Adistar 3) and took a chance on this site after reading other Trustpilot customer experienc... Toon meer
Bedrijf heeft geantwoord
3,7
Gemiddeld
181 reviews
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Precut socks
I ordered 6 pair of precut socks and they came exactly how I ordered. Didn’t take long to receive either!
27 augustus 2025
Antwoord van Foot Store
Hello Kelly,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
They arrive faster than expected
They arrive faster than expected. Great quality and great service!
26 augustus 2025
Antwoord van Foot Store
Hello! Thank you for your review and for your loyalty!
We are delighted that you like our products and that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
Please feel free to visit the Spacefoot websites regularly!
New products and low prices are available every day! 😘
The Spacefoot customer service team
The cleats came in the wrong size
The cleats came in the wrong size. The cleats boc was destroyed too.
14 augustus 2025
Antwoord van Foot Store
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
One of best shopping!
This is one of the best shopping experiences I’ve ever had! My son loves his outfit, and I plan on buying again very soon!
14 augustus 2025
Antwoord van Foot Store
Hello! Thank you Andree for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
No Response for Faulty Product
It’s impossible to get in touch with them regarding faulty Nike running shoes. I’ve tried contacting them several times, but have received no response.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Foot Store
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to know more so that we can resolve this issue.
Please contact our customer service department at customer@spacefoot.com (mailto:customer@spacefoot.com) (quoting your order number)
so that we can find a solution.
Have a great day,
L'équipe service client Spacefoot
Preparing teh package and the transport…
Preparing teh package and the transport is very slow. I ordered and paid the items 2 weeks ago and It didn't arrived
12 augustus 2025
Antwoord van Foot Store
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
I haven’t received my order it’s been…
I haven’t received my order it’s been more then 2 weeks
28 juli 2025
Antwoord van Foot Store
Dear Ms. Bautista,
Please be advised that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience for you.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot customer service team
Antwoord van Foot Store
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Antwoord van Foot Store
¡Hola! Gracias por tu reseña y tu fidelidad.
Nos alegra que te gusten nuestros productos y que tu experiencia de entrega haya cumplido con tus expectativas. En Spacefoot nos esforzamos por brindar un servicio excepcional y una entrega rápida, y tus comentarios positivos confirman que vamos por buen camino.
¡Visita con frecuencia los sitios web de Spacefoot!
¡Nuevos productos y precios bajos todos los días! 😘
El equipo de atención al cliente de Spacefoot
It July 22 and Last I heard of the…
It July 22 and Last I heard of the order was on July 3rd. Will it ever get here is it even shipped will I have to cancel?
3 juli 2025
Review zonder uitnodiging
Antwoord van Foot Store
Hello Mr. Orellana,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience.
However, if you would like to contact us by another means, please do so via the address customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot customer service team
Delivery was timely
Delivery was timely, but, I was unable to track the shipment. All good though!
14 juli 2025
Antwoord van Foot Store
Hello Anthony,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
I still have not received my order.
18 juli 2025
Antwoord van Foot Store
Hello Mr. Langgle,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience for you.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com (please specify your order number again).
Have a great day,
The Spacefoot Customer Service Team
Warning DO NOT Buy from here!
Their customer service communication is less than stellar since they take forever to actually ship your item once it’s ordered and then when you do receive your order, the shoes don’t fit because they’re sizing chart is wrong, even though it is factually been proven to them that the sizes they sent do not fit they continue to send lies in the forms of emails stating that I don’t know my own shoe size and neither do the two other people that I ordered for! Sadly, I paid for shipping to receive them and now I’m paying for shipping to return them. Never again.
17 juli 2025
Antwoord van Foot Store
Hello Ms. Parker Goins,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience for you.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com (please specify your order number again).
Have a great day,
The Spacefoot Customer Service Team
Antwoord van Foot Store
Hello Madam,
Please be advised that we have taken your opinion into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com (please specify your order number again).
Have a great day,
The Spacefoot customer service team
Would not recommend: non-existent customer service
***Update after Foot Store's reply
I did exactly as Foot Store requested and contacted them at their spacefoot email address. No reply to my email whatsoever. So, no more responsive from that address than they have been to emails sent to their foot-store.co.uk address. Can only conclude that they have absolutely no interest in customer service and that their talk of "so that we can find a solution" is nothing but an empty platitude. Once they've got your money, that's it for them.
As a result, I now upgrade my recommendation to steering clear of this company completely, not only if you are buying something that may need to be changed for a different size.
***Original review:
I bought a pair of shorts. Delivery was fine and the item was as described. However, I was between sizes, and when the shorts arrived it was clear I needed large rather than medium. It’s at this point that Foot-Store let themselves down.
Their website offers instructions only for “returns”, but I wanted to exchange for a larger size rather than merely return for a refund. I’ve written to customer services twice by email to enquire about the process for making an exchange. I have received no reply to either of those emails (I sent my emails as a reply to their confirmation-of-order email, which comes from the same address as they list for their customer services, so I know for certain that the address was correct).
I also contacted them via their contact form on the website. Again, no response at all.
In other words, there is zero customer service. Simply not good enough for a online retailer in 2025. I would not buy from them again and would recommend to anyone else to avoid using them if the item being purchased is something that may need to be exchanged for a different size.
7 juni 2025
Review zonder uitnodiging
Antwoord van Foot Store
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service team at customer@spacefoot.com (specifying your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Shipping Costs
Received the product just fine, though probably would not opt for the expense of FedEx. It took a week to receive (albeit I live in the US).
8 juli 2025
Antwoord van Foot Store
Good morning,
We are pleased that you found your experience satisfying and we would be delighted to receive further feedback on how we can further improve our service.
We hope to satisfy you again soon,
Have a great day and see you soon! 😀
The Spacefoot Team
Antwoord van Foot Store
Hola,
Nos alegra mucho saber que tu experiencia con nosotros fue positiva. Estamos deseando verte de nuevo muy pronto.
¡No olvides volver para explorar nuestras nuevas colecciones!
Te deseamos un excelente día y hasta pronto. 😀
El equipo de Spacefoot
Delivery to slow and doesn’t say when…
Delivery to slow and doesn’t say when it’ll arrive
30 juni 2025
Antwoord van Foot Store
Hello Mr. Orellana,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we tried to contact you by phone today without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com (please specify your order number again).
Have a great day,
The Spacefoot Customer Service Team
Antwoord van Foot Store
Hello,
We are happy that your visit with us was pleasant and we hope to see you again soon!
Come back soon to try all our new offerings!
Have a great day and see you soon! 😀
The Spacefoot team
There is no tracking info provided
There is no tracking info provided. We never received the item
3 juni 2025
Antwoord van Foot Store
Hello Mr. Wang,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to solve your problem and bring you satisfaction we have also sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
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